I can't work out how to finish installing Elements 11 and to launch it.

I have just bought Photoshop Elements 11 and have tried to install it using the number on the back of the card.  During the installation process, I was given a 24 digit number but have not been asked for it at any stage since.  I ticked the box that said it would automatically launch, but it hasn't done so.  I'm at a loss to know what to do next.  I took it back to the Curry's PC World where I bought it to ask for help but they told me they would charge me 20 pounds!  So much for customer support!  I only bought it there, and not online, as I assumed they would help me if I got stuck. 
What do I do to get this thing up and running, please??

Hi Deirdre222,
During the install process were you given any prompt to enter the 24 digit key. If not then kindly launch Editor on your machine and it should prompt to enter your serial key.
Regards,
Romit Sinha

Similar Messages

  • When I open iTunes it will automatically go to full screen mode. I can't work out how to turn this off. Only iTunes opens to full screen mode.

    When I open iTunes it will automatically go to full screen mode. I can't work out how to turn this off. Only iTunes opens to full screen mode.

    Go to System Preferences (under the Apple logo in the menu bar).  Choose "General".  Click "Always close windows when quitting an application".
    That should fix it.

  • I have a macbook pro and use BT homehub 3.  can't work out how to connect my time capsule. can anyone help, thanks.

    I have a macbook pro and use BT homehub 3.  can't work out how to connect my time capsule. can anyone help?  thanks

    Just need to plug the TC in to the hub in bridge mode.. do not try and bridge the homehub.. it is not possible with the setup BT uses.
    To bridge the TC.. plug it directly into a computer by ethernet.. no other connection to the TC or the computer.
    Press and hold in reset until the front LED flashes rapidly.. about 10sec.
    Release the reset.
    Open the airport utility and setup the TC to bridge mode.
    The actual method depends on version of the OS and airport utility you use.
    This is version 5.
    Sorry I cannot post the v6 as I am on a snow leopard computer now. But you go to the network tab, and choose off bridge mode for method of connection. It will be NAT and dhcp by default.
    Then setup wireless.. you have a number of choices here.
    Either setup with the same SSID Security and password, as the homehub uses.. or a different name, and password..
    Each method works fine.. but you sometimes have issues with wireless channels.. for now leave it on auto and see what happens.. if you have issues lock down the radio channels on both devices.. use one out of the following on each, 1, 6, 11 or 13 in UK.. so say 6 on the homehub then 13 onthe TC.
    Update the TC.. unplug fromt the computer and plug it into the homehub.
    If you have other issues with the setup tell us what OS you run so we can post suitable screenshots.

  • I prepare chronologies in word, and i am trying to do the same in pages using tables and cells. But somtimes i need a cell to wrap onto the next page but I can't work out how to do it - any suggestions would be greatly appreciated

    I prepare chronologies in word, and I am trying to do the same in pages using tables and cells. But sometimes I need a cell to wrap onto the next page because the contents are bigger than the page or the space left on the page,  but I can't work out how to do it - any suggestions would be greatly appreciated

    brendanfromsydney wrote:
    What are the different opinions on why pages should not achieve this?
    As far as I know, Apple is free to choose to offer this or that feature.
    They never said that they want to clone Word or even compete with it.
    Differences between tables in both worlds are numerous.
    In Pages (or Numbers)
    - we can't sort a single column
    - we can't sort by row
    - we can't insert or remove a single cell
    - a cell can't cross pages boundaries
    If I understand well these design choices match :
    ++-+-+-+-+-+-+-+-++
    Apple Human Interface Guidelines:
    Apply the 80 Percent Solution
    During the design process, if you discover problems with your product design, you might consider applying the 80 percent solution‚ that is, designing your software to meet the needs of at least 80 percent of your users. This type of design typically favors simpler, more elegant approaches to problems.
    If you try to design for the 20 percent of your target audience who are power users, your design may not be usable by the other 80 percent of users. Even though that smaller group of power users is likely to have good ideas for features, the majority of your user base may not think in the same way. Involving a broad range of users in your design process can help you find the 80 percent solution.
    +-+-+-+-+-+-+-+-+-++
    Yvan KOENIG (VALLAURIS, France) jeudi 9 juin 2011 16:03:52
    iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.7
    Please : Search for questions similar to your own before submitting them to the community
    To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

  • Can't figure out how to finish restoring icloud to my new iphone 5s

    Just left Apple store, and they started restoring my icloud.  Choice between Later/Finish Restoring. I chose "Later" to get to messages. Now I'm home and can't figure out how to finish restoring.  Went to settings, then icloud and could not find anything to continue the restoring. I'm connected to my home wi-fi now, just need help to finish restoring.

    It should resume automatically.  Make sure it's connected to wifi and your charger.
    If it doesn't, go to Setting>iCloud>Storage & Backup and tap Stop Restoring at the bottom.  Then go to Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens on your device and when given the option, choose Restore from iCloud backup and follow the prompts.  This will start the restore over.

  • I have updated my Apple ID via my iPad, but my other devices still think the ID is the old one and I can't work out how to update them

    Yesterday, after discovering that the email address I used as my Apple ID was about to be deleted, I used my iPad to update my Apple ID to a new one.  Everything went fine, until I moved on to my iPhone, which is still asking me for the password for my OLD Apple ID.  I can't work out how to tell either my iPhone or my Macbook that this one is out of date and get them to change to the new one.  iTunes is changed, but the settings aren't.  Can anyone help me please?

    You haven't stuffed it, you just haven't signed out, so do that now, everywhere your old ID appears needs to be signed out of.
    Any variant of "Find My" (phone/mac/pad etc) that's signed in should be signed out.
    List what needs a sign out if you don't know how to.

  • Hi - I'm trying to sync iBooks on my Macbook Pro with iBooks running on my iPad. I have some pdf's download from the net I want to share between devices and I can't work out how to sync the two devices. Any help please?

    Hi - I'm trying to sync iBooks on my Macbook Pro with iBooks running on my iPad. I have some pdf's download from the net I want to share between devices and I can't work out how to sync the two devices. Any help please? I'm running Mavericks

    Thanks for your help Brij011 - much appreciated. Apologies as I'm a newbie but I've looked at the info for synching and I appear to have all the switches flicked on my iPad. Does the iPad and iBooks only sync in iCloud for purchases as I appear to be doing something wrong. I could sync ok when books was in iTunes but since migrating to Mavericks I think I'm doing something wrong!!

  • I can't work out how to get facetime on my macbook pro

    I can't work out how to get facetime on my macbook pro

    FaceTime for Mac: troubleshooting FaceTime:
    http://support.apple.com/kb/TS4185?viewlocale=en_US

  • Hi I can't work out how to go directly to my PDF conversion pack from my account

    Hi
    I can't work out how to go directly to my PDF conversion pack from my account

    If you mean the PDF Pack:
    https://cloud.acrobat.com/convertpdf
    or click on the Create PDF tab
    or use the Create PDF button in the Adobe Reader Tools
    [topic moved to Acrobat.com Services forum]

  • I'm a new iPad owner. When I've rented a movie, I can't work out how to play it back without a wifi connection. I get a message which says you cannot connect to the iTunes store without an Internet connection. This happens whether I've rented or purchased

    I'm a new iPad owner. When I've rented a movie, I can't work out how to play it back without a wifi connection. I get a message which says you cannot connect to the iTunes store without an Internet connection. This happens whether I've rented or purchased a film. We're going on a flight soon and would ideally like to watch one on the plane. Can someone please provide some step by step instructions. Thanks.

    Rented or purchased video are watched through the videos app after you have downloaded them, iTunes on iOS devices is for buying media only.

  • I purchased Adobe ExportPDF today but can not work out how to now get PDF converted to WordDoc. Plea

    I purchased Adobe ExportPDF today but can not work out how to now get PDF converted to WordDoc. Please help.

    I know; there are so many forums - it is not always easy to find the right one at the first try.  But posting in the right forum is important; it's where the people know about the product / service.

  • I am trying to connect my new iMac to my Buffalo router.  I forgot my router password, so I reset it and it is working.  I can't figure out how to reset my router password and lock it on my iMac.

    I am connecting my new iMac to my Buffalo router.  I forgot my router password so I pushed the reset button and my computer was able to connect.  The problem is, I can't figure out how to set my new password and lock the router.  I went to the Buffalo website and downloaded the CD, as I can't find that either.  I can't open any of it because it says it is Windows and can't open it.  I am new to Apple!

    kellyfromdanville wrote:
    I am new to Apple!
    Ah, new to routers too.
    Perhaps it's best to have a local computer support person come set you up?
    To explain everything would require writing a book here.
    But this is what you want basically.
    Router, new Wireless N, firmware updated.
    1: Two accounts, one admin, one guest Internet access. Random +30 plus character lenght passwords each preferred.
    (guest password to max password length of any iDevices)
    2: Encryption: WPA2 AES. No Ping. No remote access. No MAC filtering. Visible.
    3: Guest access on devices and computers only.  Passwords written down and stored.
    4: OpenDNS preferred but not mandatory.
    If you get OpenDNS, you can log into their website for free and set parental controls on things like inappropriate sites for children. So whatever device is used on your network can't access a large portion of those sites (nothing is perfect) by most users who are not technical oriented.
    What your doing now is running the bare bones unsecure router which can be used harmfully against you.
    Even a Apple Airport router has to be very well secured. The defautl cd and out of the box setup is not a secure solution.

  • I want to transfer an audiobook and a movie from my MacBook Pro to my iPhone 4S, and can't figure out how.  I went to "Help" and it said after connecting the two devices I should "Click Apps," but I can't find anything labeled "Apps" to click.  Help?!!

    I want to transfer an audiobook and a movie from my MacBook Pro to my iPhone 4S, and can't figure out how.  I went to "Help" and it said after connecting the two devices I should "Click Apps," but I can't find anything labeled "Apps" to click.  Help?!!

    If you have iTunes 11 on your Mac then you can enable the left-hand sidebar via option-command-S, that might make it easier to navigate.
    Connect the phone to your Mac and select it on that left-hand sidebar, and on the right-hand side of the screen there should be a series of tabs which you can use to select what to sync to the phone. If it's an audiobook then it should appear on the Books tab for selecting/syncing, and films will be on the Movies tab. When you've got the audiobook on your phone you should get an Audiobooks option in the Music app (you might need to tap the '...' tab at the bottom of the Music app to see it).

  • HT5621 d is still registering the old ID and I can't work out how to change my icloud Apple ID.

    I have changed my out Apple ID for a new one. This has been successful for iTunes etc but not for iCloud. I can't seem to work out how to change my account  which is the email address used for my old Apple ID.

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted (if using iOS 7), then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I can't work out how to transfer my photos and what not from my iPhone 4 to my iPhone6 via iCloud

    I've recently purchased an iphone 6 and am trying to transfer all my photos and documents from my iphone 4 to my iphone 6 via iCloud.
    However I can't seem to work out how to do it.
    Please someone help!

    If you're backing up your iPhone 4 to iCloud, I believe you can just restore your 6 from that backup.
    What have you tried?
    ~Lyssa

Maybe you are looking for

  • HELP!?  PC Not Showing Up On MAC Anymore?

    This is super urgent, hope someone can assist. My network was working great at my previous apartment, but I just moved into a new condo and reconnected my computers to my Airport Extreme and can't get the network to work properly now. For some reason

  • RAID reconfiguration and change to GPT

    Hi I have 2x HP DL 380 G6 Servers with Windows 2008 R2 Datacenter and Windows server 2012 R2 datacenter which are hyper V servers. Until now everything was fitting 2TB RAID 5 . Recently I added new HDDs and nothing above 2TB is recognized. I assume t

  • Firefox is set to NOT change to a newly opened tab yet it is doing so anyway

    Firefox is set in Options to NOT change to the newly opened tab. However, when I open a new tab or open a new window which opens as a tab instead it is automatically switching me to that newly opened tab. I am using the latest version of Firefox afte

  • OBIEE 11g:Restrict Admin user (Weblogic) to upload certain set of files

    Hello All,      We are running OBIEE 11.1.1.7.1 on local machine. We have a requirement which should limit Weblogic (Admin user) to upload .exe, .bat, .dll file etc or any such unwanted file in catalog or should only be able to upload required files.

  • Cannot get a secure connection to iTunes store

    Even though I have an internet connection I can never connect to itunes store. Keep getting error message