I can text her, but don't get her reply?

I can text another Verizon carrier but I do not receive the reply?  Alos, she has turned Green (we have checked all the obvious Imessage connections).

Hi gmsp801
I do not know if you found a solution to you texting problem but perhaps this solution I found in another post may help.
http://www.techrepublic.com/article/how-to-keep-receiving-sms-from-iphone-users-after-making-the-switch-to-android/
Let me know if it fixes your issue or if you found a solution prior to this let me know what worked for you.

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