I can use everything on my 8600 plus printer except enable web print. is the printer no good?

Hp Officejet 8600 plus
Vista 32 bit
Cannot connect to the server.
Check the Internet connection and try again. Or contact your system administrator or the person who set up the printer.
If your network requires a proxy server address to connect to Internet, click Enter Proxy or check your browser settings.
Installed drivers. everything else is working fine via wifi
I cannot get my web services to connect i keep getting that message. I have tried to troubleshoot it numerous ways. power reset while it was on, static ip, etc out of ideas

HI incrulk,
What kind of router do you have ?
You mentioned that you set a static IP, did you do this from the front panel of the printer or from the EWS ( printer page on the computer)? If you did it from the webpage did you change the primary and alternate DNS that was on the same page ? 
What I would suggest is to go back to the Static IP page by putting your printers IP address in your address browser and click on Networking at the top. Then go to the left side of the page and click on IPV4 under wireless or you might see Networking again on the bottom left. This should bring you to the manual and automatic settings. On the DNS section in the preferred DNS put in the single number 8 in each of the four boxes(It will look like this 8.8.8.8). In the alternate DNS insert the number 8 in the first two and then then number 4 in the third and fourth ( it will look like this 8.8.4.4).
If you have trouble or need clarity just ask me or you can check this post out from Jon-W.
After you apply these changes power cycle the printer and try to enable the web services again.
Let me know what happens after this. We can get this working for you.
If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.

Similar Messages

  • My HP Officejet pro 8600 plus printer is locked

    My HP Officejet pro 8600 plus printer is locked and is offline how do I unlock it because I'm in big trouble.

    I had the same problem, HP kept telling me it was my wireless network. But I had paddle locks on my wireless on the printer it self. We finally figured it out.  I will try to explain as best that I can. If your looking at the printer, down to the left of the window, press several times just outside the printer window, until it wakes up.  Scoll with arrow keys > to the right until you come to the Enable /unenable the wireless. Press up/down arrows to come to the Enable window and reset it from there.  I hope I explained this wwell enough to do it on your own. Just to let you know when you are pushing to the left of the window quickly to get it started, you are not pushing any visable button, just keep pushing and will open up in the window.  Good Luck

  • Officejet Pro 8600 plus Printer

    I have just purchased the Officejet Pro 8600 plus Printer & installed it with no problems but it won't connect to the internet/web services? It is connected to my home network & will print etc. but when I try to activate the internet as directed, it searches for a while with 'Enabling Web Services (ePrint & Apps)' on the screen & then reads 'Web Services (ePrint & Apps) could not be enabled'. 
    When I tried to activate the web service during instalation, the page read that if it did not activate I would be directed to a page to download necessary drivers but this never happened & the only thing I could do was to select the 'Next' button which completed the installion without the internet/web service working.
    Does anyone know of this issue & if so, can you please tell me how to connect my printer to the internet. 
    This question was solved.
    View Solution.

    That is great to hear Roses66. If you could mark my previous post with the 'Accept As Solution" it will help others in this community to find our conversation easier.
    TwoPointOh
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • Officejet Pro 8600 Plus prints part of page and quits

    My brahd-new Officejet Pro 8600 Plus prints part of page and quits.  The manual said to clean the print heads and align the printer.  I did both of those.  It made the problem worse.   I'm printing on photo paper - HP Premium Plus.  It happens about 1/2 the time. 

    Hi beantowner2,
    I would like to begin with a few questions,
    Does this happen when you copy a photo, or only when you print form the computer?
    Do you have the printer connected directly to a wall outlet or a surge protector?
    What operating system and version is on the computer?
    Is the printer connected to the computer with a USB cable or wirelessly?
    If you have a WIndows operating system please download and install the latest firmware version for the printer. HP Officejet Pro 8600 N911g_n Firmware.
    If you are using a surge protector, I suggest disconnecting and connecting the power directly to a wall outlet.
    Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
    In this document you will see,
    ISSUE:
    Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector
    This is not limited to Laserjet printers.
    I look forward to hearing back from you.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Will my hp officejet pro 8600 plus print from my ipad.

    will my hp officejet pro 8600 plus print from my ipad.?
    This question was solved.
    View Solution.

    Hello,
    Yes.  Try following the instructions here http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02623193&cc=us&dlc=en&lc=en&jumpid=reg_r1002_us...
    If that does not help, let me know and I will see what I can do.
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • My HP Officejet Pro 8600 Plus printer will not recognize my wireless router passwrd

    My printer was working fine but when I turned it on today it wouldn't connect to my wireless router. I try inputing the correct password and the printer gives me this message......"the WPA security passphrase configured on your HP printer does not match your wireless router setting" .
    I have entered the password several times and I know what I have entered is correct

    Hi @Southglen,
    Welcome to the HP Forums!
    I noticed that your HP Officejet Pro 8600 Plus printer will not recognize your wireless router password. I am sorry to hear this, but happy to help!
    I would recommend to go through this guide, How to Find the WEP or WPA Key or Password for Your Wireless Network, just to double-check your wireless password, in case it might have changed.
    I would also suggest a hard reset, by going to this post How to perform a Hard Reset, by @Rich1.
    After those two steps, I would suggest a firmware update, Getting Printer Updates for HP Officejet Pro 8600 (N911), Officejet 6600 (H711) and Officejet 6700 P....
    Let's start with these steps, and we will go from there!     
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • HP Officejet Pro 8600 Plus, printing from web cuts everything off on right side

    Hello,
    I am having a problem with my HP Officejet Pro 8600 Plus cutting of everything ont he right-hand side of my pages when i print anything from the internet. 
    I am currently using Windows 7 and I am printing from Firefox. 
    I use Gmail and anything I print from there does the same thing.  I see on several other posts here that they tell people to go to the File menu and choose preferences, but when printing from Gmail, I do not see anywhere that has a drop-down File menu to choose from.  I also see several people saying to choose landscape orientation to print, however it still cuts off the right side when I choose the landscape option.
    When I print from Gmail I am just hitting the printer icon on the upper right corner of the email itself (when you put your mouse over the icon it says "print all"), or I click on the drop-down menu under that icon and choose "print".
    When I am trying to print some web pages, I can hit the download arrow to the right of the google search box and then print the downloaded page instead.  This usually corrects the problem, but sometimes when I try to download a page, it says there is nothing to download.
    Any help you can offer would be greatly appreciated!!
    Thank you,
    Steel

    Hi @steel13 
    Since the issue only occurs when you print from Firefox, I feel it would be most beneficial if you reach out to Mozilla.
    You might first consider resetting Firefox print settings; Fix printing problems in Firefox.
    Best of luck.
      - In support of Movember
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • HP 8600 Plus - Printer is on wifi but not visible/usable for any computers on the same network

    Hello, 
    I am on windows 7 x64 and I have an HP 8600 Plus. This printer has been working fine since we bought it but suddently it does not show up on the network. It started when my wife would try to print and the HP software says it cant connect to the printer. I tried resetting everything, including the router. I restored factory settings on the printer as well, still no luck. 
    I am able to connect the printer to wifi. The indicator shows that it is connected and ready. It has no errors there. It has an IP address and all seems well. I have several other computers on the same wifi network and none of them can SEE the printer. It does not show up in network devices and I am not able to install it using the HP wizard software (it gets stuck looking for the printer, then asks for a manual IP address and it still fails)
    Please help, it worked fine for a few months and suddenly it is 100% not working!

    Anyone out there ever seen anything like this before? I searched the forums pretty heavily and I see similar issues but none quite like mine.
    I have also tried the Print and Scan Doctor. Again, since the software cant find the printer on the network it won't connect and won't resolve any problems. It tells me to make sure the printer has a wifi connection and that the blue light is on and the indicator is showing it is connected, all of which are true. 

  • Windows Server 2012 Standard - HP OfficeJet Pro 8600 Plus printer not working after promoting to Domain Controller / AD Services

    An associate and myself installed the built-in drivers for the HP OfficeJet Pro 8600 Plus multi-function (network) printer on a Windows Server 2012 Standard server installation and everything worked fine whenever I want to print anything directly from the
    Windows Server machine (there's a reason for this, so please understand that ;)  ).
    We were able to print without any problems from the Windows Server 2012 machine, using the drivers from Microsoft.  Mainly, because HP has not listed any specific support for Windows Server 2012, only Windows Server 2008 R2, however, the drivers that
    came with Windows 2012 seem to work very well.
    PROBLEM: I later had to promote the Windows Server 2012 to a Domain Controller, and created the Active Directory configurations, even enabled the Print Services.  After doing all of that, the HP printer will not print anything.  It's like all print
    requests directly from the Windows Server go to Nil.
    Has anyone encountered a problem like this before? The only thing I can think of is that after perhaps something affected printing directly once we promoted the server to being a DC, and added other features / roles.  I even tried installing the
    HP drivers for Windows Server 2008 R2, and the results are still the same...nothing prints.  Trust me, the printer is set as the Default Printer and even when choosing to print, we make sure the HP OfficeJet Pro is selected, and is on, as other Windows
    Client PC's can print to it directly.
    Does anyone have any suggestions we could try?  Thanks in advance.

    While it is quite a while since this was posted - I can concur a similar issue exists.
    We have spent the better part of a day trying to work out why other HP printers work fine but our 8620 prints are not printing and going to Nil.  The print server is hosted on a shared DC.  Comparing to the initial posters details, for some reason
    it seems to be most commonly related to the OfficeJet Pro 8600/8610/8620/8630 series printers.
    I ended up doing a print server migration from the domain controller to stand alone host and all printers now work from a single server rather than a mix.  Domain controller OSes varied from 2008, 2012, 2012 R2 (tested with multiple) and only after
    all of those failed then tried a stand alone server os machine as a last resort which worked fine.  Printing directly from Win 7 / 8 /8.1 clients to the IP always worked.

  • [win7 64bit ultimate]: HP Officejet Pro 8600 Plus prints won't scan

    Guys I have spent 2 days on reading and trying all of the suggestions in previous posts. My HP Officejet Pro 8600 Plus JUST won't scan. When I click to scan a Document or Photo the HP Scan pops up saying: The HP Officejet Pro 8600 was not found.
    When I do unistall the HP basic software and then install again it works fine. However when pc restarts problem is still there.
    I have completely uninstalled my avast Antivirus and also configured the windows firewall. No luck till now.
    Tried the HP Print and Scan Doctor: It appears that the problem is in the device manager. Edited: Just looked at the device manager and spotted this >  
    If I reinstall it will work only till my next restart.
    Any suggestions?

    @N3CR4, welcome to the forums
    I read about how you cannot scan and have been troubleshooting quite a bit lately, to no avail.
    I have some questions and some ideas for you. If you've tried the steps, just let me know the results. Here are my ideas for you.
    Have you uninstalled the printer by right clicking on them in the Device Manager, as shown in your screen shot, then restarted your PC and reinstalled?
    Have you tried creating another User Account with Admin privileges and tried installing?
    Try a clean boot, and restart the PC and ensure your Firewalls and Anti-Virus scanners are disabled and try running the installation.
    Will the printer install successfully on another PC?
    Remove the printer by using the Microsoft Fix it tool, restart the PC and try installing again.
    Try unregistering and re-registering the Microsoft Windows Installer service:
    1. Click the Start menu and type " cmd " in the search field and press enter.
    2. Type in " msiexec /unregister " and then press enter.
    3. Type in " msiexec /regserver " and then press enter.
    4. Restart your PC and try the installation.
    Run the SFC scan to repair any corupt files. (Run the scan 3 times if there is an issue in the results) then try installing the printer again.
    Using System File Checker to Restore System Files
    I really hope the steps help, let me know the outcome
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Officejet Pro 8600 Plus prints with some programs, but not others.

    I have a new Officejet Pro 8600 Plus connected with an Apple Airport Extreme.  My iPad and Dell will print without problems.  My MacBookPro using OS 10.6.8 will print iPhoto and Excell when using Parallels.  It will not print using Appleworks or Office for the Mac.  The Mac recognizes the printer and will print the test page.  When told to print in Appleworks, the computer says it is printing, but nothing is happening.

    Hello homeonthefarm,
    Welcome to the HP Support Forums!
    I understand you are able to print from an iPad and Dell PC with the Officejet 8600, but unable to from your Mac 10.6.8. Since it will print from the other sources it would appear to me that the printer software is not installed correctly on the Mac.
    Try uninstalling the printer software, when you are running the HP Uninstaller, just prior to clicking uninstall I would like you to hold down the Control, Option & Command button then click uninstall.
    When ready to install the printer, HP Officejet Pro Full Feature Software and Driver - Mac OS X 10.6, OS X 10.7, OS X 10.8.
    I hope this suggestion helps.
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Officejet Pro 8600 Plus - printing BLANK pages

    Officejet Pro 8600 Plus... printing totally blank pages.  Printer SOUNDS like it's printing... pages slowly feed out and printhead sounds like it moves back and forth...Tried all 3 levels of printhead cleaning... still banks.Tried "print reports" - blank.Attempted a local "copy" at the printer - blank. We've had the printer maybe ~ 2 years.Recently changed out cyan ink cartridge.Used on our wireless network - not directly connected to any computer.Recently upgraded main computer from Windows XP to Windows 8.1Also use a Macbook Pro on the wireless network Help! 

    Also... just downloaded the "HP Print and Scan Doctor"... attempting to print "test pages" and again, they sound like they're printing, but they come out BLANK.  Ink levels are okay.

  • OJ Pro 8600 Plus Printing issues

    On this for hours and hours, never had so many issues with setting up a printer.  I am dizzy.  Have a few laptops (macbook Air, Pro) and hardwired Mac Pro (intel) and (PPC).  All OSes are 10.95 (except the PPC which is 10.5.8).  Router is DLink, and a dumb Hub - Netgear.  I assumed that simply connecting the 8600 via ethernet directly to the router, and setting a static IP 192.168.0.100 would be easy.  All seemed OK, as all the computers could access the printer via the brower.  Set-up in Printer/Scanner - System Prefs, went without a problem.  Recognized it just fine.  After a few tries of not printing, I noticed that the set-up DEFAULTS to Airprint driver (version 2.0), so I CHANGED to the HP Officejet Pro 8600 Driver (version 4.1).
    On one laptop, it prints.  On another laptop it does not.  On the Mac Pro it does not.  When printing it locates the printer, spools and states 100% complete.  Over the hours, sometimes it sticks with the 100% complete.  Just now that message disappeared - but in all cases it does not print.  I have been able to get each of the computers to print at various times, but never more than 1.  I think I have it, then try another computer, and it does not work.  I have unplugged the router, unpluged the printer, waited the 20-30 seconds (how stupid is this) a half dozen times.  I have re-started each of the computers as well a few times here and there.  I have re-set the Mac OSX printer System (in the sys prefs - Control + Select PRinter) a few times.  Of course been on the forum and finally gave up.  
    Maybe the 8600 doesn't like the static IP, so I re-did the whole lot with the wireless set-up.  Unplugged the ethernet from the 8600.  Made all the changes with the 8600, logged on to my wireless.  All OK, but still the same issues.  Turned off the router, off the printer, then on the router, printer and computers.  Still problems.  I say "all OK" because I can connect to the printer though the browser.  I can printer a test page though the browser.  In the OSX pref I can select and add the printer quickly.  I can see the ink status in printer window.  The CONNECTION IS THERE.
    I live on the 9th floor of an apartment complex.  Would someone care to help before this worthless piece OS falls out the window.  Thanks

    Hello MrConfetti,
    Welcome to the HP Support Forums!
    That is a very informative post, no one could ask for a better explanation of an issue. After reading, my thoughts / concerns are;
    The Router and Hub
    The apartment complex
    Even though the computer can see the printer on the network, and you can access the printer via the I.P address in your browser, I believe the Hub is blocking the full communication. In order to test this, simply unplug the the hub, power off the computers and printer, then back on, try printing upon start up.
    Regarding the apartment complex, there is probably MANY other wireless signals. These other wireless signals, if using the same Channel you are, can be causing information to be block. Print out a Network Configuration Page from the printer. On the report, review the other network's channels. Change your router's channel to one not used, or less used.
    Network Config Page is printed by touching the Wireless icon> Settings.
    Lastly, If the above thoughts / suggestions fail to provide a working connection, try using the printers Wireless Direct. I only offer this idea as a means of troubleshooting. The printer can have up to 5 connections to it's Wireless Direct. Connect each computer, add the printer, try to print.
    Wireless Direct is enabled by touching the Wireless icon> Settings> Wireless Direct.
    I hope to hear back with good news.
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • When IPhone 4S is locked, you can do everything(call, message...) by Siri. Is it the error?

    When IPhone 4S is locked, you can do everything(call, message...) by Siri.
    Please check this problem.
    We want to lock the phone but everyone can use my phone by Siri.
    Is it an error or a bug?

    this can be turned off by going into settings, general, passcode lock, siri ( swipe to off )..

  • OfficeJet 8600 Plus Printer Wifi not initializing

    My printer has suddenly stopped initializing the WiFi antenna when powered up.  I have not changed any drivers or installed any software that would affect the hardware status.
    The WiFi feature was working two days ago. I keep the printer powered down when not in use.  Power up this morning did not initialize WiFi.
    This question was solved.
    View Solution.

    Hello KPharmer,
    Welcome to the HP Forums!
    I understand your Officejet 8600 Plus is not connecting to your wireless network. I will do my best to assist you! Have you tried reconnecting the wireless on your printer? If not, please follow these steps: (This information is stated here.)
    On the printer touch screen, touch the Right Arrow ( ) to display the second navigation screen.
    Touch the Setup icon ( ).
    Touch Network , touch Wireless Setup Wizard , and then touch Continue . The printer searches for available networks.
    Touch the name of your network, and then touch OK .
    If prompted, enter the network password, and then touch OK . The printer connects to the network.
    Once you have this setup, I would recommend following this entire HP document on Printer Does Not Maintain Wireless Connection.
    Please post your results, as I will be looking forward to hearing from you. Have a great night! 
    I worked on behalf of HP.

Maybe you are looking for

  • Having to reset WIfi at least once a day.

    Hi. ive already posted in the other forum about broadband.  But the fault is with my BT home hub 3. i have to reset the wifi at least once a day as the speeds go to less than 1mb am I'm also unable to connect to the ip addresses of devices on my wifi

  • PS CS5 not seeing scanner in File Import

    I've upgraded from CS3 to CS5 and PS doesn't see my scanner in File > Import. I looked in the CS3 PS Import/Export folder and see a TWAIN.plugin, but don't see one in the CS5 PS Import-Export folder. Should I copy the TWAIN.plugin into the CS5 folder

  • How can I add deleted tags again to my list of tags?

    Hi I've deleted my "red tag" from the list. How can I add it there again? thx a lot

  • Is the same query ??

    Hi all, this queries are the same?? They dont retrieve the same count of rows. select employee_id, last_name, department_id from employees natural join departments where department_id in (100); select a.employee_id, a.last_name, b.department_id from

  • Whats the latest version adobe reader.

    Whats the latest adobe reader version. From where can we download.