I can use the Remote app to access my Itunes but cannot make it work with appletv

I can currently use remote app on my Ipad2 to access my windows desktop itunes library.  I cannot use the remote to access appleTV.  I am setting something up wrong?  Home sharing is turned on, apple tv can access the internet no problem.  The remote app just connects to my itunes library and that's it
thanks for any help.

The remote app requires home sharing to be enabled on Apple TV and both to be on the same network. If those aren't in place you will need to purchase a new remote.

Similar Messages

  • I can see the thumbnail in "my videos" on iTunes, but cannot locate the file - what gives?

    I'm using the latest version of iTunes on my Mac (OS X 10.9.5) - I can see the thumbnail of the video I want to play in iTunes, my videos, but it won't play because "original file could not be found".  What gives?  I never delete anything, backing everything up to my Mac and an external drive.  It's my sister-in-laws wedding video(s) - I'm a dead man if I can't find them.  Thanks!  I think I took the videos a few years back with a BlackBerry, if that matters.

    Hi Fun Johnny,
    Welcome to the Apple Support Communities!
    I understand that you are unable to play videos because of an alert notifying you that the original files cannot be found. In this situation, I would recommend working through the suggested steps in the attached article to try and locate these files. 
    If you see an exclamation point next to content in iTunes - Apple Support
    Best regards,
    Joe

  • Can no longer use the Remote app on iPhone 5 or iPad 1

    Hi,
    I've long used the Remote app to control my iTunes library which I stream through two Airport Expresses. It's been a great solution for some time.
    However, since the latest updates, I can no longer do this. The iTunes library does not show up in the app, only a message telling me to turn on Home Sharing in iTunes.
    I have turned Sharing off and on on the iPhone, iPad and iTunes but have had no luck getting it to work.
    Any suggestions welcome!
    Thanks
    Phil

    Thanks Linc,
    well that *****... I guess I am going to have to reach out to the developers. It does not look like they are doing this anytime soon cause the website is pretty old in itself.
    Thanks for the info on this,
    Paul

  • How do I use the remote app on a dual band network?

    There are 2 routers in my home. One is dual band (SSID: NETGEAR49-5G). This one is being used as a 5GHz access point while the other (SSID: NETGEAR49) is being used as a 2.4GHz extender. However I can't use the Remote app to control my iTunes library, regardless of which router I connect to. I can't even use a passcode to add my library because I just keep getting an error saying I entered the wrong code. Strangely everything's fine if I turn off the 2.4GHz router, but I don't want to have to keep doing that. Is there any way I can configure the two routers so I can use the Remote app and other network-based services??

    Hi,
    I can tell you how it works on my iPhone.
    I click the Messages icon to open it.
    I click the box with pencil icon top right for New Message
    I start to type the name of the person I want to contact in the "To" spot.
    (Alternatively use the Blue + icon and select direct from Contacts list)
    I select the full name of Contact from any list if there are multiples.
    Once the person and their Contact option is selected I click on the text field at the bottom of screen
    Using the "keyboard" I type the Message and then  the Send button.
    9:45 PM      Saturday; June 9, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.4)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.7.4),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • I used to able to access and listen to my itunes library from my ipad using the remote app but this no longer works.  I am connected but sound thru ipad.  Is this because of they want us to use itunes match

    I used to able to access and listen to my itunes library on my ipad  using the remote app but this no longer works.  I am connected but sound thru ipad- just controls my library on iMac.  Is this because of they want us to use itunes match

    That has nothing to do with iTunes match. The Remote app on iPad can control the computer's iTunes but not play content from iTunes on your iPad.
    To play for example iTunes imusic on iPad
    You need to have Home Sharing On.
    Check Settings > Music > Home Sharing (key in your Apple ID & password here, must be the same on computer's iTunes)
    Start iPad's Music app, tap the ... More (bottom right), tap Shared.
    Choose your iTunes' library and have fun.

  • My husband has paired his phone using the remote app to the TV- I would like to do the same with my phone. Can we pair more than one phone to the tv using the remote app ?

    My husband has paired his phone using the remote app to the apple TV- I would like to do the same with my phone. Can we pair more than one phone to the tv using the remote app ?

    Yes I believe so. Try it and see you can always delete the Apple TV from a remote if it messes things up.
    But we have three remotes setup to do this. My iPhone and iPad and my wifes iPhone. She has a different iTunes logon but it seems to work fine

  • Can I use the remote app on my iphone to link with the ipad2 ?

    Can I use the remote app on my iphone to link with the ipad2 ?

    This is to control the music library to be more specific.

  • HT1947 After updating My Apple TV to 5.1 I can browse music library using the Remote app on my iPhone and iPad but cannot select a song to play. Is someone else having the same problem?

    I have updated my Apple TV to 5.1. Using the Remote app on my IPhone and iPad I can browse the music library on the Apple TV but I cannot select a song to play. Has someone else the same problem?
    Mats

    I think I found the reason. On my iMac that is hosting the music library a song already was playing. This seems to block out me from selecting another song though my Apple TV.
    Mats

  • I plug my computer into my stereo and use the remote app on my iPhone to control it. How can I control my wires iPad with the remote app on my iphone when it is plugged into the stereo? they are different iTunes accounts.

    I plug my computer into my stereo and use the remote app on my iPhone to control it. How can I control my wires iPad with the remote app on my iphone when it is plugged into the stereo? they are different iTunes accounts.

    I think this is probably a sign that your network could be better than it is.
    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
    Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
    There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first.

  • TS1741 I have lost the original remote for my Apple TV. I went to install it at my fiancés house, and cannot use the remote app on my ipad or iPhone. Can I still control the Apple TV with the apps?

    I have lost the original remote for my Apple TV. I went to install it at my fiancés house, and cannot use the remote app on my ipad or iPhone. Can I still control the Apple TV with the apps?

    Welcome to the Apple Community.
    Your Apple TV may have become paired with another remote. Hold the remote close to and pointed at the Apple TV, hold down the menu and Rewind buttons together for 6 seconds or until you see a broken chain icon on screen.

  • HT1947 Can I use the "Remote" app to turn the Apple TV on and off?

    Can I use the "Remote" app to turn the Apple TV on and off?

    Welcome to the Apple Community.
    The Apple TV doesn't switch on and of, it goes to sleep and wakes up, but yes you can perform these actions using the remote app.

  • HT1947 The gyro no longer works when using the remote app on my iPad. I updated to iOS 7.0.1. This seem to happen after the update. Any suggestions?

    The gyro no longer works when using the remote app on my iPad. I updated to iOS 7.0.1.
    This seem to happen after the update. Any suggestions?

    Dear Apple friends,
    I have the exact same problem with some apps.
    Even when I try some websites in Safari and Chrome that require loading big chunks of data they crash.
    Today it crashed in two new places. In the notification center and when I opened newstand app I no longer was able to return to the main window and the dock disappeared.
    I have my ipad retina for about three months now but latelly this issue has became more frequent. What should I do?
    Should I update to the latest firmware and do what raymond73 said?
    Is there a fix for this issue?
    Has Apple said anything about this? Because I see that this issue is happening to a lot of people.
    Is it possible to downgrade to iOS 6?
    Is it a firmware problem? That can be fixed in future releases? Or an hardware issue?
    Should I wait or go to the place I bought it and try to get the money back?

  • HT1947 Does anyone else have my problem with atv3? Plays films in iTunes without any problems but on music every time I use the remote app on my iPhone 3GS it stops playing after around 5 tracks in. Anyone having this problem?

    Does anyone share my problem with atv3 I can play films through iTunes without any problems. When I start playing music using the remote app on my iPhone 3GS after around 5 tracks in it just stops playing and seems to lose my connection. Hoping this is human error on my part?

    I think this is probably a sign that your network could be better than it is.
    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
    Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
    There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first.

  • Connecting my iPhone using the remote app.

    I am trying to connect my iPhone using the remote app, nothing seems to work. I have been told to go to Preferences > Devices and allow iTunes to search for iPhone ect but there isn't this option when I go there?

    You do not have to dock your iPhone to use an iOS remote app to control your Mac.
    There are both Wifi and Bluetooth style iOS remote apps for both iPhone/iPod and iPad.
    Apple makes the one you are using. I believe that Apple's app can use both WiFi and Bluetooth.
    I use a very exceptional Wifi remote app on iOS that is called Rowmote Pro.
    This app has a really good feature set, plus you can control other aspects of your Mac with it.

  • ATV doesn't show iTunes playlists and doesn't play them using the Remote app

    Hello
    Using ATV3 with the latest software version and it is connected to the iTunes library (also latest version) on my Mac Mini.
    When I go to Computers on the ATV I can see the content of the iTunes and am able to play both Music and Vidoes however I don't see the playlists on iTunes there. On the ATV configuration it is configured to Show playlists -> All but still no Playlists appearing at the top of my movie and TV show listings section.
    When I connect to the ATV using the Remote app on the iPhone and go to Computers there I do see the playlists but unable to play the ones with Vidoes just music.
    Any ideas what would cause these problems...?

    log into my library through more > computers where? on the Remote? This is exactly what i'm doing, I can see the content of my library there but I can't play movies from there.
    Re: ATV doesn't show iTunes playlists and doesn't play them using the Remote app 

Maybe you are looking for