I cancelled Creative Cloud, but recent docs were only saved as JPEGS

How do I save Word Docs as PDFs and then open them. Photoshop keeps popping up, but I've cancelled my Creative Cloud membership and need to restore or find another
way to convert docs to PDFs and be able to open them as I did before Creative Cloud.

Acrobat is Adobe's PDF creation program

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I bought the complete package of creative cloud, but the installer allows only trial versions What I can do?

I bought the complete package of creative cloud, but the installer allows only trial versions What I can do?

http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Mylenium

Been trying to cancel my Creative Cloud but keep led to the same place.

i keep trying to cancel my Creative Cloud but they only give me a link to customer support. i follow and fill everything in and nothing happends.

Hi Leghend,
We have this self help doc: Cancel your membership or subscription | Creative Cloud
Cancelling is something that requires contacting support in sometimes though, normally hitting the "Still Need Help" button should give chat and phone options when available or list available times when not.
What browser were you testing from? You might try a different one just in case.
- Dave

I need to unsubscribe Adobe Creative Cloud, but chat is sessions were disconnected three times and now chat is not available

I need to unsubscribe Adobe Creative Cloud, but chat is sessions were disconnected three times and now chat is not available

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I want to cancel Creative Cloud ... but can't get through to the gatekeepers

Like so many others I've been tearing my hair out in an effort to cancel Creative Cloud, which has never worked on my computer.
I tried the 1-800 number, but after costing me a lot of money (due to long waits and a per-minute charge on my phone plan) the line dropped part way into the conversation. I have since left a forum message some days ago with and Adobe employee (Rajshree) who seems to be the one person on earth able to implement a cancellation, but she has not responded.
It's infuriating that you can sign up without even trying but that it's so hard to get out of your subscription. As a loyal customer who has given many thousands of dollars to Adobe over the years, I'm saddened to report that in the course of this ordeal I have gone from loving the company to regarding it as despicably devious.
Thanks to anyone who can get me out of this,
Graham

Thanks so much Rajshree. Finally getting through to Adobe support feels like a miracle.
To answer your question, yes I used the same email address for Adobe registration and chat support. It never would have occurred to me that using just one address would render the system unworkable, but frankly at this point nothing would surprise me. It'd be nice if somebody could fix that.
Now that I've reached you, PLEASE CANCEL MY CREATIVE CLOUD ACCOUNT as I have requested. Email me if necessary. You have my email in the system. But please don't instruct me to go to some forum I can't get into. this is the only one I can find, and the pop-up says you are staff.
Since I never used it, and since I have spent countless frustrating hours trying to get through by phone and internet, I hope you will have mercy and not charge me any more than the hundreds I have already paid for Creative Cloud. Indeed, a full reimbursement seems reasonable to me given that I could never get it to work on my computer, and I could never reach support.
Having said that, let me make it clear that I WANT OUT ... now and forever.
Hopefully,
Graham

Hi! I need to cancel my membership plan for the creative cloud but I can't find any contact different from the live chat. I MUST cancel it before March 22nd. Please help me!

Hi! I need to cancel my membership plan for the creative cloud but I can't find any contact different from the live chat. I MUST cancel it before March 22nd. Please help me!

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

I have Photoshop cc on creative cloud but would like to add lightroom. Can I cancel my current membership and get the photography plan which would be cheaper? thanks

I have Photoshop cc on creative cloud but would like to add lightroom. Can I cancel my current membership and get the photography plan which would be cheaper? thanks

yes.
contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

I want to cancel my free trial of creative cloud, but I don't get that option in Manage Account

I want to cancel my free trial of creative cloud, but I don't get that option in Manage Account.

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

I have have my photos in the Creative Cloud but cant see them with Ligthroom.

I have have my photos in the Creative Cloud but cant see them with Ligthroom.
These photos were sent to me by photgraphers who have edited the photos and added captions and technicala information that shoudl be seen in Lightroom.
I cant open the photos that are in Creative Cloud in Lightroom and therefore acant access the captions and the other specifics regarding copyright etc
Any help would be great
Thanks

The photos on CC will be synced to a folder on your hard drive.
You need to import into Lightroom from that folder.
If you have them on Behance, it’s possible to use the Publish Services tab.

I accidently removed the program creative cloud from my computer, were can I find and download the program again?

Hi, I accidently removed the program creative cloud from my computer, were can I find and download the program again?

Hi Hans-Günter,
Thank you for answering!
Unfortunatley I still can't find were I download the program. Following your suggested link I get to the window below.
When I click the "Creative Cloud" Icon it takes me to a new page.
On that page see below there are a lot of programs like Photoshop etc. but there is NO icon for Creative Cloud.
It looks the same when I log in. Any suggestions?
Next page:
Thank you,
Sandra Engström

Cancelling creative cloud.

I've tried three times now to cancel creative cloud.
the first time, by phone, to the 866-412-8699 number.which, after a laborious description of how to reset my password from the operator there, ended up with him telling to call 1-866-412-8669 and to tell them to cancel my account (wtf??)..
the second time,by chat, - or so I thought,but this morning.. it's still showing active and to expire in june 2014.
and the third time (now) I'm stuck in chat being transfered to another chat ..which, since the chat window now doesn't respond to input gives no indication of how long that might take. and since I have to go to work, might as well be forever.
why is there no simple way to cancel creative cloud from the account manager ??

Hi stewart123
I'll arrange for someone to contact you regarding this.
Thanks
Bev

Cancel Creative Cloud Annual membership

Hello,
am trying to cancel my membership and annual Communicate with team support but i don 't have succeeded, i'am from Mexico City and the only costumer services on the web site does not works.
Somebody can help me am desperate, it works if i give you my email adress, That use to register my adobe account?
I hope you can help me
Thanks

Thank very much and one more thing , how many days it takes to get my money
back?, it will be return the full money or just the half?
Regards
Diego
2015-03-20 6:25 GMT-06:00 Rajshree <[email protected]>:
Adobe Community <https://forums.adobe.com/?et=watches.email.thread> Cancel
Creative Cloud Annual membership
respuesta de Rajshree
<https://forums.adobe.com/people/Rajshree?et=watches.email.thread> en *Adobe
Creative Cloud* - Ver la discusión completa
<https://forums.adobe.com/message/7320097?et=watches.email.thread#7320097>

Need to cancel Creative Cloud membership

need to cancel Creative Cloud membership

Me too. I just got cut off by Navdeep in an online chat when I told him my problem, and I can't access chat again even on a different browser. The instructions for cancelling subscription or changing credit card details do not apply to Australian customers. I sent them an email informing I couldn't even print the invoice or view my billing history but the email bounced back saying their inbox is full!

I have creative cloud - but cant open acrobat XI pro?

i have creative cloud - but cant open acrobat XI pro

I had creative cloud for a year. Something in the program was corrupted, my Mac Pro uninstalled it with Apple’s Security uninstaller which obviously left out some key Adobe unimportant file but the Apple message was an instruction to reinstall. Sounds simple enough unless you are Adobe and believe your programs are part of the NSA’s drone program both recording your personal calls but also secretly scanning your systems for illegal software. LOL
For whatever reason the Install program for Acrobat wan’t on my system, yet the “Creative Cloud” showed that it was indeed installed and performed perfectly with a bug green checkmark. The smarter people are, the harder it is for them to understand simple problems and solutions. Its why they take those people and put them in a corner away from the world. Trying to explain that my Macbook Pro did not use the software written by the hand of god "Adobe uninstall" so trying to run it after the fact just gave me errors. Plus, no where on my system was an Acrobat Install so I'm assuming it was inadvertently deleted by the internal Mac uninstall software. After several calls to Adobe, maybe 2.5 hrs just trying to explain what happened, and that I need to reinstall Acrobat, so turn off the flag that prevents me from installing a fresh copy. Why? because the twenty year tradition of spending 98% of their development time just trying to figure out methods to prevent licensed users from the egregious sin of trying to install another copy on a second machine, which as long as only one copy was running at a time does NOT violate the approved standard software license.
So for 7-8 of the 12 months I paid monthly subscription rates, I still do not have Adobe Acrobat and just cancelled the subscription today after they raised it by $10 more per month. I've struggled with this company for over 25 years and they have the most propeller heads of any one on the industry and are proud that only a small few can actually figure out how to use it. I wish you luck but they provided me three solutions the tech dreamed up for fixing my problem which underscored their complete ignorance of the MAC OS X Operating System or their own creation of the Creative Cloud that in and of itself, needs removed from every system. I cancelled, and they debited by account anyway. Someone needs to send them a gift wrapped present via email to thank them for the best years of my life.
I only use Photoshop & Lightroom 5 plus Acrobat. And I truthfully don't need them to obtain it. The concept is a perfect use of cloud technology, until you add in the Adobe Windows Vista coding combined with their paranoia that someone will figure out a way to utilize two copies on the same license. I'm a finance guy and these are not the things that increase revenue. They just continue to piss off the customer base..
Make sure you are first installing Creative Cloud and installing and updating from that program that will always run in the background and when you want to peruse their other software, that is where you do it. It is also where they notify you of updates and of course the green check mark which is their lock from you ever being able to download another copy. if you download Acrobat into your downloads but trying to execute it will be a futile effort even though it would solve my and maybe even your issue while the Creative Cloud correctly sees that you have one licensed running copy. However, that solution almost threw him into a virtual coma. But then he reduced himself to utilize common sense and began to apply what two hours of previous conversation explaining that there had to be a method to temporarily neutralize the cloud monitoring of your system just for five to ten minutes, just enough time to reinstall a fresh copy of Acrobat and insert the same license. After bringing up the full blown acrobat software and its running perfectly, Adobe could reactivate the interface with its web based system and the monitoring of your hard drive, specifically all your Adobe software and now the green check mark actually is correct and you are back in business. However, in Adobe land, I just articulated what was a version of Alice in Wonderland. That solution never happened and therefore i decided to cancel the subscription. Adobe will have a nuclear feature that removes you and probably the software. Then after a couple months, it may be possible to resubscribe and have the system treat you as new, thus allowing the reinstallation of any software which surely had updates or went up to a version slightly higher. However, now I think they have defeated their original marketing scheme and overpriced AGAIN which will drastically reduce their renewals which are auto yearly auto renewals where the user is supposed to receive several emails regarding the renewal date, the price change, etc. Just using my on file account and debiting my account, I can reverse that.
I wish you much more success during your year long commitment and hope that you at least receive the value of the subscription because Adobe has never been one to offer a conselation by extending your original subscription at your original rate, but we aren’t in OZ and he name wan’t Dorothy. Best of luck!

How is cancelling creative cloud not a popular discussion?

how is cancelling creative cloud not a popular discussion?
why is ther no way to cancel with out contacting a representative and the 'contact' button takes you nowhere?
ADOBE LOVE YOUR PRODUCTS BUT YOU ARE GOING ROTTON FROM THE INSIDE

I have been waiting in a chat window for 20 minutes with no avail?

I cancelled Creative Cloud, but recent docs were only saved as JPEGS

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