I cancelled my debit card that is associated with my itunes account but now i cant download my purchases and tells me payment information is incorrect. On top of that i cant not see the "none" option while editing billing information

cancelled debit card associated with my itunes account, recently redeemed a $50 gift card and used about $40 halfway through downloading the purchases a message appeared saying incorrect payment information. I all the purchases can be downloaded for free but it asks me to sign in and i hit the sane wall saying payment information is incorrect. i tried removing cancelled debit card from billing information but i can not find the "none" option when i click edit. any help would be appreciated.

Hey there jappwno,
It sounds like you are unable to select None as a payment method in your iTunes account. The following article may help you determine why this is the case:
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/ts5366
Thank you for using Apple Support Communities.
Regards,
Sterling

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Y am not seeing the NONE option in billing form?

Y am not seeing the NONE option in billing form?

is it a new apple id? if not maybe have an unpaid balance on your account.

I m not getting the none option while creating apple id without credit card.. i m using iphone 4s

i m not getting the none option while creating apple id without credit card...i m using iphone 4s

( Use a computer and pay Particular Attention to Step 3...)
Create a New Apple ID without a Credit Card... http://support.apple.com/kb/ht2534

HT1918 I am unable to locate where to change the phone number that is associated with my itunes account.

I am unable to locate where to change the phone number that is associated with my itunes account. I have a new number and the old number is no longer accessible by me. I've logged into my iTunes acct and it seems I can only change my appleID itself, my billing address info, and password and things like that. I cannot find where to remove a number and add a new one. I've gone to my mobile devices (iphone, ipad) as well as my mac and I'm getting a bit frustrated with it. I'm sure there's a simple solution and I'm just missing it. Going to settings>messages>send&receive....there is the old number and no option to make a correction. I've unchecked it but why can't I add the new number? On my iphone the ONLY option that shows up is my current number but when I set up my new ipad I have the issue described here. I want this number completely removed from my account there has to be a way to get it out of the system.
Also when going to settings>facetime>you can be reached at: shows email addresses as well as the OLD phone number with no option to make the correction, remove the incorrect number, or add a new number. I figured this was tied in to my appleID since thats when it showed up (right when I signed in on my ipad). So I went to itunes on my mac and went to my account and there I find AppleID Summary, itunes in the cloud, purchase history, and settings. I've gone through each of those and am still unable to figure out where to change it. Somebody PLEASE tell me where to find this data so I can change it. I've seen multiple inquiries about this all over the internet but everyone's solution is to do exactly what I've already done. No resolution to the real issue.

Apple will have it, but if there is ever a question/problem, the store that you made the exchange at will have it on record.
But if you're worried about it call 800-APL-CARE and see if they have it.

I forgot my password for my iTunes account and the email that is associated with my iTunes account no longer works. How do I recover my password and be able to change my security questions?

I forgot my password for my iTunes account and the email that is associated with my iTunes account no longer works. How do I recover my password and be able to change my security questions?

Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers

How do I change my email that is associated with my itunes account?

How do I change my email that is associated with my itunes account?

Hello Katvan12,
Thank you for using Apple Support Communities.
For more information, take a look at:
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Go to My Apple ID (appleid.apple.com), click "Manage your Apple ID", and sign in.
If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID. If you are unable to receive messages at your trusted device, follow the guidelines for what to do if you can't sign in with two-step verification.
In the "Apple ID and Primary Email Address section," click Edit.
Enter the email address you want to use, then click Save Changes. Apple will send a verification email to that address.
Open the email from Apple, then click Verify Now in the email.
Have a nice day,
Mario

Why does my grandson's iPhone 5 not have the "None" option in his billing info and my iPad mini does. We both live in Canada.

Why does my grandson's iPhone 5 not have the "None" option in billing info? I have it on my iPad Mini and on my iPhone 4S. We both live in Canada within 20 minutes of each other.
I bought him $30.00 worth of iTunes gift cards, he loaded them, but it won't let him use them. It just goes to his previously entered Visa card which he no longer has and it won't let him unselect it either. Sounds like theft to me!

Because you that's not a supported bluetooth profile on the iPhone... In order to sync contacts with a handsfree system, the system needs to support the PBAP bluetooth profile. If it does, then the contacts will sync automatically.

I have just downloaded a trial version of Photoshop Elements onto my Mac Book Pro (10.9.4) and attempted to use Elements on an existing Photoshop file. I did not see the Elements option in my filter menu and need assistance

I have just downloaded a trial version of Photoshop Elements onto my Mac Book Pro (10.9.4). The installation to my hard drive went fine so I attempted to use Elements on an existing Photoshop file. I did not see the Elements option in my filter menu and am uncertain as to how to "add" the Elemnts to my existing filter choices. Please advise.

I'm sorry but it's very hard to understand what you mean. What filter menu? In which program? Do you mean you're trying to use PSE as an external editor with some other asset management program? Which one?

HT2534 Why do I not see the "none" option under Billing Information?

In Apple's instructions, there should be a None option in the dropdown for billing information under visa, mastercard, amex, but I don't see this anymore!

You won't see None until you start using the Credit Card.

HT2534 I can't view the none option in my billing information

i want an apple ID but without a payment method, i want it to be none, and i dont have that option

When you already have an account, the only way you can choose none is by getting on a computer with iTunes, going into the Store, clicking on your email, hit account, put in your password, edit payment type, click none, and hit done.

HT1657 I downloaded a rental movie utilizing my laptop. When I went to find it via Apple TV, that is associated with my iTunes account, I couldn't see it. This has happened before and it sort of popped up later. No such luck this time. Operator error.

Help Please!!!! When I download rental movies from iTunes, via my MacBook Pro, I cannot see them to watch them on Apple TV or the MBP. Is it me or something glitchy that I have no control over? Thanks for your assistance.

Hello FeedUpUser,
Thank you for the question. When you purchase a rental, you can view it on one device at a time:
Can I play my rental on more than one device?
If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
iTunes Store: Movie rental frequently asked questions (FAQ)
http://support.apple.com/kb/HT1657
If you are using a first generation Apple TV, you can transfer your movie to the Apple TV using the steps in the section titled "Transfer a rental from your iTunes library to iPod, iPhone, iPad, or Apple TV" in the following articles:
iTunes 11 for Mac: Rent movies from the iTunes Store
http://support.apple.com/kb/PH12291
iTunes 11 for Windows: Rent movies from the iTunes Store
http://support.apple.com/kb/PH12499
If you have a second or third generation Apple TV, you can use AirPlay to play the rental through your Apple TV. You can find the steps in the following article:
iTunes: Using AirPlay
http://support.apple.com/kb/HT5922
If you have not been able to view your rental, I recommend reporting the issue:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thank you for using Apple Support Communities.
Best,
Sheila M.

How do I set up family sharing if all my family members emails are already associated with my iTunes account?

I want to set up family sharing but it won't let me because all the emails are already associated with the one iTunes account we have. I am afraid to delete because my children use that email address for text messaging. How do I set up family sharing if all my family members emails are already associated with my iTunes account?

Hey Wendaroski,
I am not quite sure what you mean by "my family members emails are already associated with my iTunes account" but what you need for each family member is an Apple ID. Yours would be the one for your iTunes account.
If the other members of the family already have an Apple ID you can invite them to join the family group. If not they will need to create one, using their email address. This article shows how -
Set up an Apple ID in iTunes - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L

I am trying to remove a card and i do not see the none button , how do i remove it from my iTunes

i am trying to remove a card and i do not see the none button , how do i remove it from my iTunes

The following support documents have some information that may help:
See the section titled "Change your payment information on a Mac or PC" http://support.apple.com/kb/HT1918
If you still cannot select "None" http://support.apple.com/kb/TS5366

HT2534 I followed the instructions on how to set up an Apple ID without using a creditcard or iTunes card many times on several devices, but I still do not get the NONE option on the billing page. Please help??

I followed the instructions on how to set up an Apple ID without using a creditcard or iTunes card many times on several devices, but I still do not get the NONE option on the billing page. Please help??

Follow the steps on this page when creating a new account http://support.apple.com/kb/HT2534
e.g. if using a computer's iTunes : https://discussions.apple.com/message/24321860
If you've already created an account and are being prompted to review it when trying to see it then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054

HT1918 why i am not able to see the none option in the payment link?

why i am not able to see the none option in the payment link?

Did you create a new account using an email address not used with Apple before?
Maybe your county does not allow a None.
I am in the US and created a None account using those instructions.

I cancelled my debit card that is associated with my itunes account but now i cant download my purchases and tells me payment information is incorrect. On top of that i cant not see the "none" option while editing billing information

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