I cancelled my one year subscription on 18th march 2015 but was charged Rs.1600 for this month. your customer care told me in a chat that it will be refunded. may i know when is it going to reflect in my account

i cancelled my one year subscription on 18th march 2015 but was charged Rs.1600 for this month. your customer care told me in a chat that it will be refunded. may i know when is it going to reflect in my account

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

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I want to cancel my one year subscription.

I buy a one year photoshop student and teacher one. But I do not need it, How could I cancel it?

My above link was for an Acrobat.com subscription (since you posted in the Acrobat.com forum).
Now I see that you want to cancel a Photoshop subscription: http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

I'm being asked to renew my product when my one year subscription has not expired and won't expire for another 6 months?

I've got a student version of the creative cloud through my college, which for the life of me, i cannot understand why all my friends never have issues but I always do.
So I renewed my one year subscription that my college pays for in november. It's april and last week it told me i needed to renew but let me use the products anyway. Today I open it and it says you need to renew. I go to check my dates and that and see if i can get another subscription but adobe tells me I still have a subscription that hasn't expired yet and I can't get a new one until it does. I tried to take the redemption code and use it again but it won't let me because it's already been used.
It's not my college's problem because they don't deal with anything other than paying the subscription every year, just like a customer. They don't have access to my records or any of that, and therefore can't help me. So what the hell Adobe? Why can't I use my product that hasn't expired?
I'm using a PC with Windows btw.

Hi there,
Your subscription was started on Mar 27, 2014 and ended on Mar 27, 2015. Since then no new renewal has happened.
If you have received a new code from your college then please visit https://creative.adobe.com/redeem to start your membership again.
^Ani

HT204088 I was charged for a one year subscription just seconds after i agreed to purchase a 6 month subscription to Grindr and you can see they overlap please cancel the order for the one year subscription.

Tony I was charged twice for a product. I authorized one purchase for a 6 month subscription to Grindr and then I was also charged for a 1 year subscription please remove the one year subscription and refund my card... My bank said to go through apple to get the refund or it would be fraud and we would have to go through a long process. please help me out over 60$ is a lot of money for anyone ...
thanks
Anthony MAxcy
<Email Edited by Host>

We are fellow users here on these forums, you're not talking to iTunes Support - I've asked the hosts to remove your email address from your post's title (it's not a good idea to post personal info).
You can try the 'report a problem' page to contact iTunes Support (I'm not sure if app subscriptions show on there): http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

FAQ: I'm an Elements Plus member. How can I claim my complimentary one-year subscription to Revel?

Q: I’m an Elements Plus member. How can I claim my complimentary one-year subscription to Revel Premium?
A: We will create your Revel Premium account for you.
Simply go to Adoberevel.com to download the free Revel app to your iPhone, iPad, or Mac.
Sign in with your Adobe ID and password, and go to the Settings menu to see that your account has been credited with a one-year subscription.

Hello Vinyl_lives,
Vinyl records are certainly making a comeback these days, especially ones that are limited editions or releases. I know Phish’s record wasn’t any different, as it was quite a popular record. We did have a limited amount of the Nectar Deluxe Vinyl Edition, so I’m sure you were ecstatic to place a pre-order for it and reserve yourself a copy. I can imagine that your excitement soon turned into disappointment though when you found your order was automatically canceled after being on backorder for so long, and I’m sorry for any frustration you endured while trying to sort out your order.
While rare, we sometimes receive a higher than anticipated demand for an item than what we have inventory for. Should this happen, an item’s availability status should change from “available now” to “backorder”. These backordered purchases remain active for 14 days on most products, but if the item is still on backorder after that aforementioned time, we will automatically cancel the order on file. This is what happened with your Nectar Deluxe Vinyl Edition order, and I apologize for any confusion this may have caused. For further information on this, please view our Conditions of Use that may be found here.
I understand this process has left you without a copy of the vinyl you wish to own. While I cannot guarantee you a copy, you may place a new order for the record online. Please know that this item is still listed as backordered though, and any new order may be canceled once again depending if inventory becomes available or not.
Respectfully,
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

I purchased 2 one-year subscriptions for Adobe Export at $ 29.88 on Oct. 2013 and at $ 25.37 Mar. 2014.

I purchased 2 one-year subscriptions for Adobe Export at $ 29.88 on Oct. 2013 and at $ 25.37 Mar. 2014. But, when I signed in today, the site asks me purchase another one-year subscription. I don't understand. I have bank transaction records.

Thank you for your swift response.
I was able to sign in using the original email address that I used when I first signed up last Oct. What I still don't understand is how I somehow signed up for the same subscription last March .
I have always been using https://cloud.acrobat.com/exportpdf because I bookmarked it when I first signed up. I never use computers other than mine because of my disability. Whenever I signed in, the site showed my original email address, asking for my password. I don't understand why I ended up signing for the second time. The original email address was showing up until the other day when the site showed my old email address that I deactivated sometime ago. I could not sign in because I had no record of the password for this address.
Yes, I do see my subscriptions listed under "My Plans & Products" and are both still active. But, I don't seem to be able to get refund by canceling one of them.
Regards, Ikuko

How can i cancel my one year Creative Cloud Student and Teacher Edition?

how can i cancel my one year Creative Cloud Student and Teacher Edition?

when i click on customer support..
i get this error

One Year Subscription

Hi, I recently got skype premium, i opted for the 1 year subscription. Now, after 1 month, i've got a message saying my subscription will be canceled cause my credit card is out of date. But i already payed for the whole year, my subscription should be valid for that period. I should add that it was payed with an online temporary credit card that is only worth for 1 purchase. Thank you in advance for your help.

Hi,
So I signed on during business hours to try and reach Adobe. I've been sent back here. This is the only form of contact available to me.
Anymore advice?
I paid for a one-year subscription, but I got 11-months of service; I want a full 12-months!
I would also like to renew.
Kat

FAQ: How do I add my complimentary one-year subscription to my current Revel account?

Q: I already have a Revel account, and now I’m eligible for a free year of Revel Premium. How do I add my complimentary one-year subscription to my current account?
A: If you have a free Revel account, it will automatically be upgraded to Revel Premium. If you have a Revel Premium account, please contact Customer Service for help adding the complimentary subscription to your current account.
To get help with your issue, you can contact us directly through the details on
this page.

Is there any way I can consolidate licenses?
Not to my knowledge. One way is to cancel (and attempt to get a prorated refund for) the individual CC subscription and apply that money to a CCT one.

I wanna cancel my one-year plan now

I wanna cancel my one-year plan now, but since it is not my 12th month using it, I can't cancel it on the Adobe creative cloud website.
Could you help me to cancel it?

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

I need to cancel my one year membership

Hi, I'd like to cancel my one year membership plan.
I think it renewed automatically, but I didn't want to.
Should I pay 50% of the one-year plan, though? Please help.

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Does anyone know when Apple is going to fix the problem that the Iphone 4 has with transfering voice memos to itunes?

Does anyone know when Apple is going to fix the bug with transfering voice memos from the IPhone 4 to itunes on a computer. I waisted a lot of time trying to figure out why it was not working. Then I read some comments about other people having the same issues.
cheers!

Anyone that did know would be bound by non-dosclosure agreement not to say.
Unless Apple announces, which they very rarely do, there is no way to know what Apple will do in the future or when they will do it.
Sorry.

I cannot use my Acrobat XI downloaded with my one year subscription. It tells me my trial has expired and i need to license it. but I have no serial number.

I cannot use my Acrobat XI downloaded with my one year subscription. It tells me my trial has expired and i need to license it. but I have no serial number.

Rave,
I have the same problem. It says trial is expired, so I select the "sign in now" button. After sign in, it comes up with a place to enter a serial number. The only two other options are "back" and "next".
-Radfuehrer

I purchased a one year subscription to Rolling Stone magazine . I got two issues and now it will not allow me to view the current issue, I have to pay again. Can someone help me, how do I get my purchase. I have the automatic download turned on.

I purchased a one year subscription to Rolling Stone magazine . I got two issues and now it will not allow me to view the current issue, I have to pay again. Can someone help me, how do I get my purchase ? I have the automatic download turned on.

Try contacting apple

One-year subscription Master Collection possible to upgrade to Creative Suite 6 Design & Web Premiu

Hi,
I've read the FAQ and Forum but couldn't find a clear answer for what I was looking for.
I have a one-year subscription (Master Collection) for a few years, this was arranged with Slim.nl (Netherlands) that arranges student licensing. I've found out after these years that I actually use some software packages but not all. Creative Suite 6 Design & Web Premium fits my needs on this.
Today my license has been ended, year is over again (time goes fast).
My question:
Is it possible to upgrade from a one-year license to a upgrade home version of Creative Suite 6 Design & Web Premium.
p.s.
Sorry if the question isn't 100% clear, English isn't my native language. Doing my best to describe it as clear as possible

Subscriptions/ Creative Cloud don't have any eligibility for standalone perpetual licenses. You use them as long as you pay and then it just stops. If you're still a student, simply buy a standalone package for the discounted price.
Mylenium

I cancelled my one year subscription on 18th march 2015 but was charged Rs.1600 for this month. your customer care told me in a chat that it will be refunded. may i know when is it going to reflect in my account

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