I cancelled my OS lion download after a few minutes and told them I do not want it and they have not put the credit back on my account. I reported the problem and have heard nothing after a week. How do you get to talk to the "Store"

I cancelled my OS lion download after a few minutes and told them I do not want it and they have not put the credit back on my account. I reported the problem and have heard nothing after a week. How do you get to talk to the "Store"

Amazingly the credit has appeared. Thanks to someone.

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