I canèt get my keyboard to type as it should

For example, when ùùi try to type a question mark I get é
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I don't know what could be causing this other than an incorrect language input setting. Are you sure you successfully set the keyboard input language to US English?
If you go to the Charms bar and click Settings, the keyboard language/region setting displays in the bottom right corner of the screen. It should say ENG / US. Can you give that a look and let me know what it says?
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I am an HP employee.

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