I cann't open .ppt file in 2010 created in 2010, but can be opened in 2003/07. What is wrong with ppt 2010?

I cann't open .ppt file in 2010 which is created in 2010, but the file can be opened in 2003/07.  What is wrong with ppt 2010?

Hi,
It's seems temporary internet folder corrupted, please try to modify the location for temporary Internet files for Internet Explorer test this issue:
 1.In Internet Explorer, choose Internet Options from the
Tools menu to display the Internet Options dialog.
 2.In the Internet Options dialog, click the General tab. In the
Browsing history section click Settings to open the
Temporary Internet Files and History Settings dialog.
 3.In the Temporary Internet Files and History Settings dialog, click
Move Folder to open the Browse for Folder dialog.
 4.In the Browse for Folder dialog, select the following location.
C:\Users\<user name>\AppData\Local\Microsoft\Windows\Temporary Internet Files
 5.Click OK to close the Browse for Folder dialog. Click
OK to close the Temporary Internet Files and History Settings dialog. Click
OK to close the Internet Options dialog.
 6.Reboot the computer.
Best regards.
William Zhou
TechNet Community Support

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    0x80000000 - 0x8005dff7  com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
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    0x80142000 - 0x802e9ff7  libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
    0x8036b000 - 0x804e6fe7  com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x805de000 - 0x805ecfe7  libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
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    0x80838000 - 0x808e5fe7  libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
    0x808f9000 - 0x808fcfe7  libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
    0x8fe00000 - 0x8fe4163b  dyld 132.1 (???) <4CDE4F04-0DD6-224E-ACE5-3C06E169A801> /usr/lib/dyld
    0xb8000000 - 0xb81defff +com.adobe.illustrator 12.0.1 (12.0.1) <F24FBFDD-E694-6F38-BFFB-293613CEF2DE> /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    0xffff0000 - 0xffff1fff  libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
    Translated Code Information:
    objc[387]: garbage collection is ON
    Rosetta Version:  22.27
    Args:   /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator -psn_0_208947
    Exception: EXC_BAD_ACCESS (0x0001)
    Thread 0: (0xb0324d74, 0xb815a8ff)
    0x9948da3c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
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    0x01bab1dc: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : ACEMPThread::Task() + 76
    0x01baaba0: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : _TaskGlue + 28
    0x9948e988: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _PrivateMPEntryPoint + 100
    0x905e5f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
    0x00000000: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator :  + 0
    PPC Thread State
    srr0: 0x00000000 srr1: 0x00000000             vrsave: 0x00000000
    cr:  0xXXXXXXXX xer: 0x20000000 lr: 0x9948da80 ctr: 0x90545600
    r00: 0xffffffda r01: 0xf0305d20 r02: 0x03d1fea0 r03: 0x00006f03
    r04: 0x7fffffff r05: 0x00000000 r06: 0x00000000 r07: 0x00000000
    r08: 0x13c8dd7c r09: 0x4d555458 r10: 0x00000004 r11: 0xa00be698
    r12: 0x90545600 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
    r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
    r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
    r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
    r28: 0x00000000 r29: 0x7fffffff r30: 0x00000000 r31: 0x9948da20
    Thread 1: (0xb011cefc, 0x8acb2204)
    0x97216880: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics : _CGSRegisterCursorWithData2 + 256
    0x97216eb8: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics : _CGSRegisterCursorWithData + 132
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    0x00000000: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator :  + 0
    PPC Thread State
    srr0: 0x00000000 srr1: 0x00000000             vrsave: 0x00000000
    cr:  0xXXXXXXXX xer: 0x00000000 lr: 0x905e26e8 ctr: 0x90545610
    r00: 0xffffffd9 r01: 0xf0284890 r02: 0x00000001 r03: 0x00005f03
    r04: 0x00006003 r05: 0x00000000 r06: 0x1dcac908 r07: 0x00000000
    r08: 0x63d6cf7a r09: 0x00000001 r10: 0xf0284e78 r11: 0xa00be6a0
    r12: 0x90545610 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
    r16: 0x00000000 r17: 0x00000000 r18: 0x995411cc r19: 0x995411d0
    r20: 0xa00c56d0 r21: 0x995411d4 r22: 0x00000000 r23: 0x00000000
    r24: 0x00000000 r25: 0x00000001 r26: 0xa00c571c r27: 0xf0284e78
    r28: 0xa0f6e02c r29: 0x1dcac908 r30: 0xa0f6e060 r31: 0x905e2340
    Thread 2: (0xb019ed74, 0xb815a8ff)
    0x906c9aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
    0x906c8190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
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    0x00000000: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator :  + 0
    PPC Thread State
    srr0: 0x00000000 srr1: 0x00000000             vrsave: 0x00000000
    cr:  0xXXXXXXXX xer: 0x20000000 lr: 0x906c9abc ctr: 0x90545600
    r00: 0xffffffda r01: 0xf0182dc0 r02: 0x00000000 r03: 0x00002803
    r04: 0x00000040 r05: 0x3b9a5197 r06: 0x00000020 r07: 0x00000000
    r08: 0x3b9a5197 r09: 0x00000000 r10: 0x3b9a5197 r11: 0xa00be698
    r12: 0x90545600 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
    r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
    r20: 0x00000000 r21: 0xa00c47cc r22: 0xa00c47c0 r23: 0xa00c47c8
    r24: 0x00000244 r25: 0x85b10cc9 r26: 0xa00c450c r27: 0x00000040
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    0x00193010: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 1638540
    0x00192d28: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 1637796
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    0x0020ab80: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 2128892
    0x00192c80: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 1637628
    0x00192b78: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 1637364
    0x0020ab80: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 2128892
    0x00192c80: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 1637628
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    0x0020f750: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 2148300
    0x0020f2fc: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 2147192
    0x02336484: @executable_path/../Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM : _AGMVirtualImageIteratorContainerGetTileImage_GetTileImage(BIB_T::AGMVirtualImageIterator Container*, AGMImage**) + 192
    0x02554ec8: @executable_path/../Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM : BIB_T::CAGMVirtualImageIterator::GetTileImage() + 60
    0x02452434: @executable_path/../Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM : RasterPort::DoVirtualImageInternal(RasterGState*, _t_BRVInt32Rect const&, __bool8, RasterPathPaintServer const*, __bool8) + 3480
    0x024526c8: @executable_path/../Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM : RasterPort::DoVirtualImage(RasterGState*, _t_BRVInt32Rect const&, __bool8, RasterPathPaintServer const*) + 92
    0x024530ac: @executable_path/../Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM : RasterPort::DoFill(RasterPathPaintServer const*, __bool8, __bool8) + 2512
    0x02453a04: @executable_path/../Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM : RasterPort::Fill() + 504
    0x0231fe64: @executable_path/../Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM : _AGMPortFillProcV2_Fill(AGMPort const*) + 188
    0x02421b54: @executable_path/../Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM : BasePort::DoImage(agm::Image const*, BRVCoordMatrix const&, long, __bool8, __bool8) + 1776
    0x023207e8: @executable_path/../Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM : _AGMPortImageProcV2_Image(AGMPort const*, AGMImage*, BRVCoordMatrix const*, unsigned long) + 392
    0x000784a8: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 480548
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    0x1212c724: /Applications/Adobe Illustrator CS2/Plug-ins.localized/Extensions.localized/Layers.aip/Contents/MacOS/Layers : dyld_stub_binding_helper + 88512
    0x1212c284: /Applications/Adobe Illustrator CS2/Plug-ins.localized/Extensions.localized/Layers.aip/Contents/MacOS/Layers : dyld_stub_binding_helper + 87328
    0x10987ec4: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Required/AdobeADM.bundle/Contents/MacOS/AdobeADM : dyld_stub_binding_helper + 347476
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    0x10988364: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Required/AdobeADM.bundle/Contents/MacOS/AdobeADM : dyld_stub_binding_helper + 348660
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    0x10946c44: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Required/AdobeADM.bundle/Contents/MacOS/AdobeADM : dyld_stub_binding_helper + 80596
    PPC Thread State
    srr0: 0x00000000 srr1: 0x00000000             vrsave: 0x00000000
    cr:  0xXXXXXXXX xer: 0x00000000 lr: 0x003be5f8 ctr: 0x003bdcc4
    r00: 0x01840010 r01: 0xbfff70c0 r02: 0x00000020 r03: 0xe6000000
    r04: 0xffffffff r05: 0x00000109 r06: 0x000000f7 r07: 0x00000848
    r08: 0x00001090 r09: 0x00000008 r10: 0x00000004 r11: 0x80000000
    r12: 0x00000010 r13: 0x00000000 r14: 0x00000000 r15: 0x13c357f8
    r16: 0xffffffff r17: 0xe6000000 r18: 0x00000109 r19: 0x00000004
    r20: 0x00000004 r21: 0x00000848 r22: 0xffffffff r23: 0x00000004
    r24: 0x00000848 r25: 0x00000000 r26: 0xffffffff r27: 0xe6000008
    r28: 0x00000108 r29: 0xe600084c r30: 0xe6000004 r31: 0x00001090
    Thread 5: (0xb022084c, 0xb815aa8b)
    0x00000000: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator :  + 0
    0x994ce4bc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TS_exception_listener_thread + 128
    0x905e5f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
    PPC Thread State
    srr0: 0x00000000 srr1: 0x00000000             vrsave: 0x00000000
    cr:  0xXXXXXXXX xer: 0x20000000 lr: 0x90545cc4 ctr: 0x90545590
    r00: 0xffffffe1 r01: 0xf0203df0 r02: 0xa00c9090 r03: 0x05071200
    r04: 0x00000002 r05: 0x00000000 r06: 0x00000054 r07: 0x00005903
    r08: 0x00000000 r09: 0x00000000 r10: 0x05800000 r11: 0xa00be194
    r12: 0x90545590 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
    r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
    r20: 0x00000000 r21: 0x00000000 r22: 0x05071200 r23: 0x00000000
    r24: 0x00000054 r25: 0x00005903 r26: 0x00000000 r27: 0x00000000
    r28: 0x00000002 r29: 0x00000002 r30: 0x00000000 r31: 0x994ce444
    Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.36f3
    Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.10.131.42.4)
    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: Hitachi HDT721032SLA380, 298.09 GB
    Serial ATA Device: OPTIARC DVD RW AD-5670S
    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8502, 0x24400000 / 3
    USB Device: Keyboard Hub, 0x05ac  (Apple Inc.), 0x1005, 0x24300000 / 2
    USB Device: Apple Optical USB Mouse, 0x05ac  (Apple Inc.), 0x0304, 0x24330000 / 5
    USB Device: Apple Keyboard, 0x05ac  (Apple Inc.), 0x021d, 0x24320000 / 4
    USB Device: Officejet Pro 8600, 0x03f0  (Hewlett Packard), 0x5912, 0x26200000 / 2
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x04500000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8215, 0x06110000 / 4

    I see you are on Mac.
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  • ITunes tells me "Could not be used because the original file could not be found. Would you like to locate it?"  I can locate it and all my other music, but can only open one song at a time.  How do I set it to open all my music whenever I want it?

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    Message was edited by: Woildbill

    I just spent several hours dealing with this when switching to a new PC. It was extremely frustrating as I knew my files were on my external HD but no matter how many times I copied my old iTunes folder over the files were still missing...because dummy me had forgotten to "unhide folders" on my new PC and my old files were actually stored in a hidden folder created long long ago.
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  • I HATE my new MACBOOK PRO, it will not let me open any PDF files and I downloaded the ADOBE READER three freaking times and it keeps saying that all the files are corrupt. I would rather have my 2008 Dell at this point. what is wrong with this thing

    I HATE my new MACBOOK PRO, it will not let me open any PDF files and I downloaded the ADOBE READER three freaking times and it keeps saying that all the files are corrupt or damaged. I would rather have my 2008 Dell at this point. what is wrong with this thing

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  • There,are,restrictions,to,opening,PDF,files,on,an,Pad,or,Android,Device,that,will,open,in, Microsoft,Internet,Explorer,desktop,or,laptop.,If,I,bought,a,Windows,8.1,tablet,and,had,Ad obe,reader,installed,would,I,then,be,able,to,open,the,secure,document,wit

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    What's,with,the,commas?
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  • Photoshop CC 2014 won't open any files, not even create new ones

    I have a freshly installed version of Photoshop CC 2014 and it just won't open any single file no matter what I do.  I also have Illustrator CC 2014 installed for the past week, and it is behaving fine, and even opening up the files that Photoshop won't open (jpg, psd, png, etc.).
    I've tried uninstalling completely, and reinstalling it, and it still won't open any files.  Basically, nothing happens after I click the "Open" button from the Open File dialog window.
    I've also try resetting my user preferences using this video tutorial, and it also didn't resolve the problem: http://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html
    Has anyone else experienced this or can give information on how to resolve it?
    Thanks!

    Well, I finally got it to work through trial and error.  Here were the steps that I used to get it to work:
    1) Make sure that you are not behind any firewall/VPN/etc, just a direct connection to the internet (if possible).  I use Adobe for my work laptop, and I was informed that this could potentially be an issue during installation processes.
    2) Uninstall Photoshop via the Creative Cloud application interface.
    3) Right-click on the Creative Cloud icon from the system tray and "Quit" (it was automatically started for me from a previous bootup)
    4) Right-click on the Creative Cloud desktop icon and choose "Run As Administrator"
    5) Re-install Photoshop
    After performing the above steps, I can now open any png/jpg/gif/etc file, as well as start a new file.  I have no clue why it works or if my steps played any role in fixing it, but I thought it was worth sharing for others to try if they encounter a similar issue.  It could be either the firewall I was behind, or the permissions (I don't think Creative Cloud boots up running as administrator).  But I am in no position to say I know the exact resolution.  Hope this helps!

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