I cannot acces the firefox update server on my mac
When I get a message about a firefox (security) update , like today, I try to access the update server. I can see in the box that my Mac Workbook Pro is trying but even after minutes it still has not made connection.
How can I solve this problem? I do not have internet security active.
http://www.mozilla.com/en-US/firefox/4.0/system-requirements/
Mac
Operating Systems
* Mac OS X 10.5
* Mac OS X 10.6
Recommended Hardware
* Macintosh computer with an Intel x86 processor
* 512 MB of RAM
* 200 MB hard drive space
For older Macs that aren't supported in Firefox 4.0, try TenFourFox for PowerPC's running Mac 10.4.11 & 10.5.8 . <br />
http://www.floodgap.com/software/tenfourfox/
Or you can get Firefox 3.6.16 here: <br />
http://www.mozilla.com/en-US/firefox/all-older.html
Similar Messages
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have a iphone 4. i have downloaded the latest version of itunes to update the ios. I am having problems with the back up and sync and also the update. the update error message is coming up saying it cannot connect to the iphone update server. I am useing a windows 7 32 bit laptop. I have also reset my phone to factory settings. Would taking it to one of the stores and they would do it for me??
any help will be great thank youAll I can tell you is that I am having the exact same problem with an iPod Touch and that I was running iTunes 9.2.1.5 at the time it happened. Upgraded to 10.0.0.68 hoping that it might help, but no joy.
I don't want to do a restore just now since the Touch seems to be working fine. Restore will have to wait until I have plenty of free time in case something goes wrong. -
I cannot open images in my email since the Firefox update. Help!
I cannot open images in my email or view the embedded photo in a new tab since the Firefox Update. "IE" will let me open them, but not Firefox... How can I fix this?
Hi Pat..When I tried to run Fix It the computer pops up a screen that says this trouble shooter does not apply to this computer .The article refers to Internet Explorer 10 and Im running Internet Explorer 11. I did try to see it it would fix my problem but the registry entry does not exist on my computer (HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\TabProcGrowth) I can get as far as HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer but I dont have the option to choose Main. I only have the option to choose New Window which does not open up when clicked. Internet Explorer also has no value. Is there anything else I should try?
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I have older version of itunes on Windows Vista, when i check for updates it states it cannot connect to itunes update server even though i am connected to the internet, i have an iphone that has songs in the cloud and i want to add them to my library?
Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
Please help trying to restore my device but keep getting an error message Cannot be restored at this time because the iphone update server could not be contacted or is temporarily unavailable
Restore the iPhone when connected to iTunes by cable.
Still the same TS1275?
Is your iPhone jailbroken?
Or
Has your computer ever been used to jailbrake or downgrade (Tinyumbrella) any iPhone? -
Itunes on windows 7 cannot connect to the iPad update server
I have downloaded my windows updates, installed the newest version of iTunes, my internet is fully opel; however, I am unable to connect to the iPad update server so that I can restore my iPad 1 that is giving me trouble. *Sighs* Please help :/
Let's try the following document with that one.
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
(If the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK.) -
Error message: The iTunes update server could not be contacted...
Windows PC, no issue with internet connection. Had issue for 3 days out of blue. Can access iTunes store itself. Run various tests/changes (hosts/proxies/protection software) suggested on support pages, with no result. Any help welcomed.
Diagnostics as follows:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Acer Aspire M5802/M3802
iTunes 10.0.0.68
QuickTime 7.6.8
FairPlay 1.9.16
Apple Application Support 2.3.4
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.49.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.7.1.420
Gracenote MusicID 1.7.1.78
Gracenote Submit 1.7.1.106
iTunes Serial Number 9990E5CAAAFA4D8D
Current user is not an administrator.
The current local date and time is 2013-08-29 08:18:33.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Video Display Information
NVIDIA, NVIDIA GeForce GT 220
Intel Corporation, Intel(R) G45/G43 Express Chipset
Intel Corporation, Intel(R) G45/G43 Express Chipset
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.0.0.68 is currently running.
iTunesHelper 10.0.0.68 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {47DEC9D3-3FB8-4D13-AA5F-617E13CCF328}
Description: Microsoft Virtual WiFi Miniport Adapter #3
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {8F8CA7DC-2803-4EBE-BE86-F808319BF092}
Description: Belkin Play Wireless USB Adapter
IP Address: 192.168.1.70
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Thu Aug 29 07:51:06 2013
Lease Expires: Fri Aug 30 07:51:06 2013
DNS Servers: 192.168.1.254
Adapter Name: {65E0ABF5-1B1A-4D87-99F6-4FE1701263D6}
Description: Intel(R) 82567V-2 Gigabit Network Connection
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
An unknown error occurred (-9808).
Last successful store access was 2013-08-29 08:18:16.Hello tandt1970,
Thank you for using Apple Support Communities!
It sounds like for some reason the Update server and the computer can no longer communicate.
I was researching what might be causing the issue and found this article:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
Windows Vista and Windows 7
From the Start menu, choose Control Panel.
Select Network and Internet and select Internet Options. Or in Classic View, open the Internet Optionscontrol panel.
Click the Connections tab.
Click the LAN Settings button.
Select the "Automatically detect settings" checkbox.
Click OK in both windows.
Reopen iTunes and connect your iPhone, iPad, or iPod.
Update or restore your device.
Additional Information
The “hosts” file may also be blocking gs.apple.com.
Select the hosts file (normally you can find your hosts file at C:\WINDOWS\SYSTEM32\DRIVERS\ETC).
Click the Edit menu, and choose Copy.
Then, click the Edit menu again, and choose Paste. There should now be a duplicate of the hosts file named "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7).
Drag the original hosts file to your desktop. If Windows needs your permission to continue, click Continue.
Drag the "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) to the desktop.
Right-click "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) and choose Open. You may be prompted to choose the program you want to use to open this file. Double-click Notepad.
When Notepad opens, click the Edit menu and choose Select All. Then from the Edit menu, choose Delete.
From the File menu, choose Save. Close Notepad.
Drag the "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) file from your desktop back into the original location. If Windows needs your permission to continue, click Continue.
Right-click the "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) file, and choose Rename. Type "hosts" (without quotation marks) and press Enter.
Restart your computer and try connecting to the software update server.
If the above steps do not resolve the issue, then the cause is likely out-of-date or incorrectly configured security software. Follow the steps in iTunes for Windows: Troubleshooting security software issues to resolve the issue.
All the very best,
Sterling -
I'm trying to setup my Canon MX870 USB ink jet printer plugged into my Airport Extreme's USB port. However, I keep getting a message of; "Can't install the software for the Canon MX870 series because it is not currently available from the Software Update server." And then I have to click cancel.
The "Print & Scan" from System Preferences, can see the printer as it has the NAME: Canon MX870 series, and the LOCATION: 'the name of my network', and USE: MX870 series. But after clicking "Add", it tries to install the software (I've already installed the latest drivers however on my Mac Pro) and that's when I get this message;
"Can't install the software for the Canon MX870 series because it is not currently available from the Software Update server."
Any ideas, help would be greatly appreciated!
MartyHello Marty,
It sounds like you are not able to add your Canon printer in System Preferences. I found an article with steps you can take to resolve this:
Resolution
USB printers and Bonjour-enabled network printers
Follow these steps until the issue is addressed:
Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
Delete the affected printer, then add the printer again.
If the issue persists, try these additional steps:
Reset the printing system, then add the printer again.
If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
Contact the printer vendor or visit their website for further assistance.
You can find the full article here:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
How to setup a Firefox update server on a Windows 2012 server?
Are there any instructions available on how to setup a Firefox update server that can automatically download updates from the Mozilla site and users can then grab the updates from the internal server? I'm using wampserver so that I can utilize Apache and PHP on the 2012 server.
Thanks!See this MDN page: https://developer.mozilla.org/en-US/docs/Mozilla/Setting_up_an_update_server
Note: Last updated by: Kohei, Sep 15, 2009 4:08:00 PM -
For at least the last 36 hours I have been unable to download updates from the itunes server for either itunes itself, or for iOS for my iphone (I need this since I am locked out of my phone). I was able to get around the problem of not being able to update itunes from the itunes server by downloading 11.0.4.4 from apple.com instead, but I don't believe I can do this for the latest iOS.
I have tried troublshooting from the support instructions for hours with no luck. Itunes is the only program that is having internet connectivity issues. I have tried disabling windows firewall, completely uninstalling my antivirus, and logging in/running itunes as an administrator. I have purged my hosts file and made sure that LAN settings are set to auto-detect. I have rebooted my router. There are no third party programs running that filter internet connections.
What else can I try?
Specific error message:
"The itunes update server could not be contacted. Please check your internet connection, or try again later."
System Information:
I am running Windows 7 Ultimate 64-bit SP1.
I am using Itunes 11.0.4.4, but was having the same problem on 11.0.2.
Network Diagnostic:
Network devices detected:
TAP-Win32 Adapter V9
Realtek PCIe GBE Family Controller
Network Connectivity:
Network interfaces verified
iTunes Store connectivity:
Internet connection verified.
Secure link to iTunes Store failed
One or more tests failed.
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
System manufacturer System Product Name
iTunes 11.0.4.4
QuickTime 7.7.3
FairPlay 2.4.14
Apple Application Support 2.3.4
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0019B7800BB272F0
Current user is an administrator.
The current local date and time is 2013-06-06 01:30:53.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Advanced Micro Devices, Inc., ATI Radeon HD 4800 Series
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.4.4 (x64) is currently running.
iTunesHelper 11.0.4.4 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {047AE645-C178-4BCA-ADB8-1EE699E267EE}
Description: TAP-Win32 Adapter V9
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 18:00:00 1969
Lease Expires: Wed Dec 31 18:00:00 1969
DNS Servers:
Adapter Name: {ED9EA421-7412-4E76-A1F0-339DD75883B9}
Description: Realtek PCIe GBE Family Controller
IP Address: 192.168.1.16
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Wed Jun 05 18:27:48 2013
Lease Expires: Thu Jun 06 18:27:48 2013
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2013-04-13 13:59:00.I have completed the Advanced iTunes Store Troublshooting workthrough and my problem persists.
For reference I will detail the steps I have followed from the Advanced Support link iOS *08* provided above.
Isolate the issue:
1) the problem is with iTunes (I can connect to other secure websites, including the apple webpage + login).
2) verified the problem is not with the network (other devices on my network can connect and download iTunes updates).
3) I cannot resolve the problem by connecting to another network.
4) I have created inbound and outbound rules to allow all traffic to/from ports 80, 443, 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999. I have allowed these ports full access to all network types and all programs. I have also made sure that all apple products, especially itunes, are allowed in the list of windows firewall exceptions.
5) My date, time, and timezone are correct.
6) I am using iTunes as an administrator. I have posted the results of the diagnostic network tests above in my Original Post.
Blocked by software Firewall:
I have allowed an exception in the firewall for itunes and bonjour.
It seems to be the case that:
"If there's no firewall preventing access, but the iTunes Store still does not work while other Internet services (websites) work, the iTunes Store may be blocked by your configuration."
Blocked By Configuration:
I have run iTunes Diagnostics (results above) and the "Secure link to iTunes Store" section did not pass
I opened IE, made sure I am "Never dialing a connection"
My LAN settings are set to "Automatically detect settings"
I do not have any proxy settings
I have unchecked "Check for server cerificate revocation*" under Advanced IE properties
I have enabled "Use SSL 3.0" and "Use TLS 1.0"
I saved and restarted. Still no joy.
Rebuild Network Information
I flushed the DNS Resolver Cache
As mentioned above I reset the host file to default, and also tried to alternate method outlined in the support document involving creatings a "Copy of hosts" file and moving, editing, and returning the file to drivers/etc.
I then restarted.
Please Help! This is getting rediculous! -
why does it say itunes can not contact the ipod update server because you are not connected to the internet when i am connected to the internet? i need to update my ipod i even changed the LAN settings and it stilll doesnt work
Have you seen this article?
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
B-rock -
Mountain Lion stopped working with our Canon MX310 Printer? Why is the software not available from the Software Update Server?
The printer and ICA scanner driver is available from Apple. There is probably some other reason why you cannot get the drivers.
You can also get the drivers from Canon.
But reading your post it sounds like you were printing to the MX310 and recently it has stopped printing. Is this the case? -
The Software Update Server (10.0.0.250) is not responding.
Since upgrading to LION OS v 10.7, i cannot get software update to work and this is the message i keep getting "The Software Update Server (10.0.0.250) is not responding."
I had to download itunes update off support website to get it to work. i cant get the Java update or anything elseto work. any help?Hi. This jsut helped me:
HazyRigby
Re: Software Update can’t find the update server
Sep 8, 2008 12:49 AM (in response to blue.blar)
Hi blue,
Assuming that your Internet connectivity is working fine otherwise—
Try moving (if you'd like to replace it if this doesn't fix the problem) or deleting the file /Library/Preferences/com.apple.SoftwareUpdate.plist.
If that doesn't work, I'd go to Apple's downloads page and get the 10.5.4 combo updater and install that. That might fix it.
Hope that helps!
—Hazy
iBook, iMac (early Intel), MacBook, Mac OS X (10.5.4) -
I have tried to update my iPhone using the iTunes method but it will not work. The message "The iTunes update server could not be contacted. Please check your internet connection or try again later," appears. What do I do? The Internet is working fine.
Have you tried the following troubleshooting document?
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
If you end up using the If the iTunes Store opens successfully section of the document, and the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK. -
when i try to update Ipad 2 the iTunes update server could not be contracted . please check your internet connection or try again later
Let's try the following document with that one.
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
(If the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK.)
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