I cannot access Firefox (didn't like new version, so did System Restore to go back to 3.6.15).

I'm using a laptop with Windows XP. I updated to newest version of Firefox, but really didn't like some changes it made, especially to my Gmail. So I did a System Restore. Since then I have not been able to access Firefox, although I've tried 4 different ways several times--it just won't come up on the screen, so I've had to use Internet Explorer. I went to the control panel (Add or Remove Program), and found that I still have version 3.6.15, and it even says that I last used it today, even though it never came up on the screen. I hope that someone can help me with this problem. I. E. is slow!

http://www.mozilla.com/en-US/firefox/all-older.html

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Sometimes Firefox will hang during startup or shutdown, and still be running invisibly in the background. Usually in that case, you need to "kill" it either by restarting Windows or using the Windows Task Manager. It sounds as though you are familiar with opening the Processes tab, finding firefox.exe, and using End Process.
If you use an advanced firewall or other security software that tracks which programs are permitted to use the internet, please see these articles:
* [[Fix problems connecting to websites after updating Firefox]]
* [[Configure firewalls so that Firefox can access the Internet]]
A couple of other suggestions:
(1) Can you start Firefox in its Safe Mode? Hold down the Shift key when starting Firefox. You should get a two-button dialog. Click "Start in Safe Mode" (''not'' Reset). Any difference?
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I downloaded version 4.0.1 and it crashed my system- my Norton no longer works and Firefox browser won't open. I did system restore which did not fix it. I tried downloading 4.0.1 again, it freezes when it tries to open "Checking add-on compatibility".

I downloaded version 4.0.1 and it crashed my system, my Norton no longer works and the Mozilla Firefox browser won't open. I did a system restore, which did not fix it. I tried downloading 4.0.1 again, it freezes when it tries to open "Checking add-on compatibility". What the heck is going on??

When I downloaded new stupid version causing crash my system My Norton gone
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When we purchased our mac two years ago, we set up the iCloud account. this past winter I created a new iCloud account thinking I was changing it. I now cannot access anything on the old iCloud acct and my computer hasn't been backed up either in awhile

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Well, you can go to Manage your Apple ID and change the password if you can answer the Security Questions:
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New iTunes Support - US and ww
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As stated, I was required to change a password, yet the old password still appeared in the field, so I went into settings and deleted the old one, but now I cannot get Firefox to save the new password. And yes, I have wasted a lot of time attempting the "solutions" on the help sites, but nothing has worked. Thank you for any help.

Make sure that you do not run Firefox in (permanent) Private Browsing mode (Never remember history).
*https://support.mozilla.org/kb/Private+Browsing
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*http://kb.mozillazine.org/User_name_and_password_not_remembered
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*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*http://kb.mozillazine.org/Browser_will_not_start_up

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tt2

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http://support.apple.com/kb/TS1368
Thanks for using Apple Support Communities.
Regards,
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I cannot access Firefox (didn't like new version, so did System Restore to go back to 3.6.15).

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