I cannot access itunes store from itunes. Is the site server still down?

I cannot access itunes store on itunes. Is the server still down?

Hey fanilow12,
The article linked below details a number of troubleshooting steps that can help restore your ability to connect to the iTunes Store.
Can't connect to the iTunes Store
https://support.apple.com/en-us/HT201400
Regards,
Allen

Similar Messages

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    Im using windows7 and I cannot access itunes store from itunes.   I have uninstalled and re-installed, re-started hp computer.  Any ideas???

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • HT204266 Cannot access itunes store from itunes - says to check internet connection.  I have internet connection.  I've unistalled ALL itunes files and associated files, and reinstalled?

    Cannot access itunes store from itunes - says to check internet connection.  I have internet connection.  I've unistalled ALL itunes files and associated files, and reinstalled?

    Try this:
    1. Settings>General>Date & Time>Turn off set automatically
    2. Set date one year ahead
    3. Go back to iTunes and try again.
    4. You will get the same error.
    5. Go back to settings general date and time and turn back on 'set automatically'
    Try connecting to iTune Store again.

  • Problems accessing itunes store from itunes

    I have a new Hewlett Packard laptop which runs on Vista. I can load itunes but when I try to access itunes store from itunes I get the following error message:
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    Many thanks.

    Just run the network diagnostics and got this result.
    Microsoft Windows Vista Home Edition (Build 6000)
    Hewlett-Packard HP Pavilion dv2000 (RY395EA#ABU)
    iTunes 7.3.2.6
    Current user is not an administrator.
    Network Adapter Information
    Adapter Name: {3C041088-24CC-4479-B125-2CD62BD51FC1}
    Description: Bluetooth Device (Personal Area Network)
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Thu Jan 01 00:00:00 1970
    Lease Expires: Thu Jan 01 00:00:00 1970
    DNS Servers:
    Adapter Name: {83B81DF1-7E46-41D7-80B0-31BC4AC8814D}
    Description: Intel(R) PRO/Wireless 3945ABG Network Connection
    IP Address: 192.168.1.101
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Sat Aug 25 11:48:50 2007
    Lease Expires: Sun Aug 26 11:48:50 2007
    DNS Servers: 194.168.4.100
    194.168.8.100
    Adapter Name: {5EA6FE6E-AB37-4640-A3BB-5C0FB94C0B34}
    Description: Intel(R) PRO/100 VE Network Connection
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Thu Jan 01 00:00:00 1970
    Lease Expires: Thu Jan 01 00:00:00 1970
    DNS Servers:
    Network Connection Information
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.

  • How can I change the itunes store from Swiss to the Italian one on my ipad2 with new software ios6? Thanks

    How can I change the itunes store from Swiss to the Italian one on my ipad2 with new software ios6? Thanks

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  • Cannot access itunes store from itunes

    I have had an issue trying to access the itunes store through my itunes for the past several weeks. I've been trying to upgraade my ipod touch to IOS 5. However, i can't because i can't access the itunes store. I currently have iTunes 10.5. There is nothing wrong with my internet. I can get on any website. I'm using my computer to write this now. My administrative side can access the itunes store through itunes, but my normal account on my computer wont? I have windows Vista. My itunes is authorized for this side of the computer. What is my issue?

    Try here >  Can't connect to the iTunes Store

  • I cannot access iTunes store from iTunes. Help?

    I have Windows Vista.
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    I cannot access iTunes store
    The PING side bar does not even appear.
    I have uninstalled/reinstalled  iTunes 3 times.
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    I cannot update to iOS5 on iPhone
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  • I cannot connect certain site on firefox (Apple, Disney, hotmail etc...) and iTunes store from itunes

    From a certain moment now i could not surf on some web sites as Facebook (really long to open, then html text on the left, apple.com, Disney.com. Hotmail.com etc) also when i want to update my apps on iTunes, he sais cannot connect to iTunes store, weired.  I already empty the cache, and cookies on Firefox, dosent do anything, oh! And as same for chrome, safari and internet explorer. It seems that the big sites are blocked. Thx for your help. I work on iMac g5  os lion 10.7.2, processor 3.06 GHz,  Firefox 10.0,  iTunes 10.5.3 no firewall

    I work on iMac g5  os lion 10.7.2
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    The Firefox forum is here:
    http://forums.mozillazine.org/viewforum.php?f=38

  • Cannot Access Apple ID from iTunes or Apps/Cannot Update/Download any Apps

    Ever since upgrading to 5.1 OS on my iPhone 4S whenever I try to update or download an app I get a message that says 'unknown error has occured.  When I try to access my Apple ID I get a error of 'cannot connect to iTunes Store'.  Anyone else getting these error's or have any idea on how to correct.
    Thanks

    me too!  I just bought the phone today and have reset my password with no luck. idk!

  • I am not able to connect to itunes store from itunes 10.5.2.11 on vista

    I get the message 'itunes store is not available because you aren't connected to the internet'. I can access other sites. i have itunes 10.5.2.11 on windows vista

    I have the same problem on XP sp3.  This is since the appearance of TuneUp. Again a so-called "useful" application.
    Apple Programmers, please K.I.S.S.  Keep It Simple and Stupid.  I do not want to be suggest to do something, I don't want to be warned of this of that, Geniused or pinged...  In the past, Itunes loaded on my pc in less than 10 seconds and it worked.  Now, It blocks my computer and I can not buy music anymore !!!!! Apple programmers, you are working against your business !!!!!!!!!!!!!!! I want a LITE version  !!!!
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  • HT204053 I rfor ntly changed my email address and apple id- when accessing app store from my iphone the old id (email address) still apears on the log in screen - cant change and access app store

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    While I don't know for sure, my guess is there is a version of iTunes that you computer CAN use and will work with iTunes.
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  • Buying from iTUnes store from outside of US

    Hello,
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    Thank you.

    Strictly speaking, yes, that is correct. You agree not to attempt to use the US iTunes Store from another country whether or not you have a US iTunes Store account. I haven't seen any confirmed reports that Apple is blocking such connections, but that is indeed the official policy.

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