I cannot access music manager or connect to intern...

I have a Nokia 3606, installed PC Suite, and now when I plug my phone in, using the USB cable, suddenly the Music Manager and Connect To Internet applications turn gray and will not open! I tried to call Nokia, they said to be sure I had the version 6.83. I do! It says version 6.83.20.1, Operation System: Windows XP, Build 2600, Service Pack 2, PC Connectivity Solution Version: 1.0.3.55. I saw someone in the FAQs that said this happened to him with his CDMA device. My phone is a CDMA phone too. They answered his question by saying he needed a special CDMA version of PC Suite that could be downloaded at nokia-asia.com. I went there, typed in the code, and it didn't exist. Where is this version that I need? What else can I do? I've been dealing with this for DAYS! I bought a memory card, a USB cable, and went through a bunch of trouble just so I can use the mp3 player on my phone, and I can't download music to it now! Any help would be SOOOOOO appreciated, I am extremely frustrated!! Thanx in advance!

I have found a way to get the music to the phone, but it is a pain if you don't have your media in MP3 format so far as I can tell. So I get the files in a common directory, and can put them in created directory on the D: storage, which is your memory stick. Then I just drag and drop from Explorer directory files are in, to the phones D:\My_Music\ ***Your new music files***. Meanwhile I'm looking for a solution too. I'll get back on this one with details hopefully soon. I could use the RIPPING features for more music. I've only used a very small portion of my memory. But don't want to have to go thru the hoops to convert to a usable format. If anyone has had luck using other files in this fashion, please advise... My time is limited, so I have to fit this minor, yet annoying stuff in the mix. Thanks, John G.

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Cannot access music store - error message 404

ok- i guess i'm looking for an explanation more than a solution. while trying to download a song (as usual) this morning i received an error message for the first time ever. "cannot access music store. please try again later. 404" ... for 2 hours i searched the net for a solution, checked my firewall, even joined this forum. right before posting this message again, i tried to download the song so i'd be able to explain the error message in this posting. but itunes decided to work.
my question-- does itunes sometimes time out because of heavy traffic? will this problem lessen if i upgrade to a newer version? (btw- how do i do that? i checked off "dont remind me again" when the pesky reminder would pop up... now i want to upgrade.)

Hi - I have the same problem. With the additional wrinkle that I can't close iTunes when it can't connect to the Music store. I have to use Task Manager to kill it. I am totally fed up with Apple for their lack of support on this. However, I have had one thought though: I notice that iTunes registers itself with Windows Firewall as an exceptional program that is allowed to receive incoming network connections. I don't object to that - but the thing is I am using a network modem which has its own built-in firewall. If iTunes has to be able to receive incoming network connections, don't I have to configure the network modem's firewall to treat it as an exception too? I have just done a search for "iTunes Firewall" in Google and it came up with loads of promising looking stuff. I will investigate further.

HT1386 I synced my Macbook with Iphone4s, but cannot access music when I launch itunes on iphone. I don't even see my library on iphone. The usage option in settings shows that there is music copied on iPhone. I just can't access it. Could anyphone please

I am a new iTunes user. I have synced my iphone 4s to macbook using iTunes, but I cannot access music in iPhone. I cannot access library when I launch iTunes on my iPhone. When I go to settings->usage->music, I see that there is enough music in the phone to suggest that music has been synced with iTunes. I just don't know how to access it. Could someone pleas help?

If you want to drag and drop then you would have to select Manually Manage Music.
Otherwise, just sync your music.

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Perhaps iTunes Store Support could help you:
https://expresslane.apple.com/Issues.action
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I'm trying to fix a friends computer, and I'm running into some issues. Here's the setup:
She used her computer last night, and then shut it down. This morning, she tried to start it up, and after about 10 minutes of waiting, got the folder with a question mark. She tried resetting it a few time, but still kept getting the folder with question mark.
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My next option is to try the force bypass again, then try an OSX CD. Everything after that involves removal, and possible replacement, of the drive.
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OMG this is what just happened to me exactly last night! I was in the middle of a freaking project that is due monday and i might lose everything! It is currently at the apple store right now and i wont get it back for 3 or 4 days. I am freaking out because they said there is a chance that i could lose everything. They said there is a problem with the hard drive....have you found anything out about this? BC i am freaking out! I pretty much cried for hours and if i lose all my data that is like 2000 dollars of music and movies down the drain. I hope you can fix it but id advise that your friend take it to the store just bc i would be afraid to make it worse.
Message was edited by: star89

Ovi suite cannot access music

Hi,
I accidentally aborted a music file transfer from PC to phone N5800 by computer shutdown.
Now when I start Nokia Ovi Suite, it seems not to have access to the music folder on my phone. Everything else works, but it shows 0 music files on my phone, although there are plenty on it. Also, when I try to synchronize music, I get the error message "files cannot be transferred" (translated from German) for each play list in the Ovi Suite. So obviously, it can neither read nor write music.
I tried to reinstall the operating system on my phone, and to reinstall and update Ovi Suite. Both was unsuccessful.
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I can copy the files one by one in "file transfer mode", but then they are not linked with the phone's music player, and it is far from comfortable.
I would be either happy with a working Ovi Suite or Ovi Player
Phone: Nokia 5800 XPressMusic, softwareversion 40.0.005.C02.01
PC: Win XP
Nokia Ovi Suite: 2.0.2.42
Nokia Ovi Player: 2.0.1106.00
Connection: USB
Thank you.

This enables me to use the mass storage mode to add music, so it is a bit better now. Thank you very much!
However, I still cannot use Ovi Suite or Ovi Player. The problems stay the same.

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I recently bought the macbook pro for college. I have an iPod touch, which is basically attached to me at all times. I am trying to open up my library on this computer but it continually says that this ipod is synced with another computer and I cannot access my music, add, or delete anything. How do I sync this ipod with my new computer, and/or UNsync the other computer (family computer which I will not have access to come august)
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Cannot access 'Info' when device connected to computer.

Don't know if this is a Q for the iTunes section or the iPhone section, but will give it a go...
Whenever I connect my iPhone to iTunes and it has finished syncing, in the devices section, I cannot access the 'Info' tab. Each time I do it crashes and won't respond. The error message just says that the AppleMobileDeviceHelper has encountered a problem and needs to close. I end up have to shut it down manually and restart my computer, otherwise iTunes doesn't run properly if I just re-open it.
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Follow the directions here to remove & then re-install itunes:
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Will I be able to access my music without internet connection if all my music on my iPhone is coming from iCloud?

Do you know how to do that?
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Hankr,
This would be a good place to start with troubleshooting your issue:
http://docs.info.apple.com/article.html?artnum=304084
This is an issue that is linked to the above article:
http://docs.info.apple.com/article.html?artnum=93434

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I'm having the same issue. It's very annoying as I listen to music religiously and having to unlock and select the music app to change songs or turn music on quickly was not an issue with my 4.

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I updated my Iphone 5s to ios 7.06 yesterday (2014, Feb 27) and i could not access the internet while connected to Wi-Fi.
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The network connection timed out, cannot access music store

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I hope this helps!
Regards.

Downloaded Update, now cannot access Music Store

We've been able to use the s/w without incident. Today, we were prompted to download your update. We did.
Now when we attempt to access the Music Store, we get a popup with the following:
iTunes could not connect to the Music Store.
Make sure your network connection is active and try again.
MY NETWORK CONNECTION IS JUST FINE - IT'S YOUR DOWNLOAD THAT'S THE PROBLEM. IF I UNINSTALL YOUR S/W AND REINSTALL USING THE CD-ROM, WILL WE LOSE THE MUSIC WE HAVE PURCHASED THUS FAR?

If you have any probs with getting into you music store after downloading a new version of itunes you have to configure your personal firewall in Norton. To do this - Open you Norton Internet Security, click on Status & Settings, go down to Personal Firewall and click on Configure...Click on the Programs tab at the top, in Manual Program Control, scroll down until you see itunes, click on the arrow next to it (it might say BLOCK ALL right now)...Change this to PERMIT ALL... and you should be good to go!! good luck all!
~banana

I cannot access music manager or connect to intern...

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