I cannot access my Amazon author account with Firefox but is OK with IE. It has something to do with security. How can I fix this?

When I go to my author account at Amazon.com I have to enter my password into a secure area before I can add books or edit already published Kindle books. With Firefox the secure buttons do not appear, hence no access.
With IE I do not have this problem.

Yes. I have tried that. When I use the ID I had before, it sets it up as a new account and I don't want to lose my stats attached to my old account.
Let's say that my old nickname was "user10" and I used the email, "[email protected]" for my apple id. I changed my apple id to "[email protected]" and it changed my game center account to "mynew" and somehow I am friends with my old acct, "user10". I tried getting a password reset for "user10" but I apparently don't know my own birthday, which is possible because I usually give a false one, but the same false one each time.

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