I cannot access my app store because it keeps saying that my security code for the back of my credit card is incorrect??????????

I cannot get access to my app store............it keeps saying that the security code to the back of my credit card is incorrect??????????

Are you using an American Express card? If so, it's the 4 digits on the front of the card, not the back. If you're not, then it's possible you aren't using the same card that's tied to your account and I would suggest re-entering all your billing information.

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HT1725 For about three weeks I haven't been able to download any apps, not even the free ones. My apple id billing information says that my security code on the back of my credit card is invalid. I called apple support and they told me to go to the expr

For about three weeks I haven't been able to download any apps, not even the free ones. My apple id billing information says that my security code on the back of my credit card is invalid. I called apple support and they told me to go to the express lane website but I still cant find a fix for my problem. If you could help me out that would be superb!!!!

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

The app store will not take my security code on the back of my credit card

The app store will not take my security code on the back of the credit card

When there is a mismatch between the iTunes Store's records and your credit card company's records, you will receive an error message stating that your credit card's security code isn't valid or that your zip code does not match your bank's records. http://support.apple.com/kb/TS1646

My Appstore account says that my security number don´t match but my credit card got charged 3 times in a row, how can I fix this, and how can I get my money back or the apps downloaded?

Hello, I was trying to purchase Whats app, when I try to enter my credit card info, it keep telling that my security number don´t match, but my credit card got charged, 3 time in a row. I can send a screen capture of the message telling that already charged my card.
How can I fix this problem? I mean how can I download the app or get the credit in the store or get my money back?
Thanks in advance

Hi Marvin,
Thanks for visiting Apple Support Communities.
Did you receive an email confirmation of your purchase? If so, you can use the steps in this article to report an issue with your order:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Best Regards,
Jeremy

I have been trying to update my apps on my iphone4 and a message keeps popping up saying "please verify you account" i try to varify my account and it keeps saying that my security code is "invalid" i have the card in my hand and i know its right

i want to update my apps on my iphone4 and when i go to update them a message keeps popping up saying "sign in to varify your acount" i sign in then it takes me to a billing page i put in all of my billing information and it says security code wrong i i have the Mastercard infront of me every time i try to do this and it tells me that i have an "invalid security code"

Might be an address formatting issue with your iTunes account records. See http://support.apple.com/kb/TS1646.

Cannot access to apps store or apps

I have an ipad, second genertion. Since a few days, I cannot access to apps store neither any apps that I have. My ipad keeps asking me my itunes password, every time I acces to any app. Fullfilling the password doesn't solve the issue. I checked my password, it is the correct one. I checked under settings iTunes and App store and I cannot make the ipad to accept my password.
i am currently outside my country, is it because of this ?
Thanks for your help, I need my ipad to work
I am using operating system 8.1.2
my model is : MC707FD/A
I have 1.1GB spare capacity
thanks
olivier

Hi Try a Reboot press & hold power button & menu button hold both down until you see Apple Logo After that Sign out of itunes then Sign back in. Cheers Brian

I cannot down load Yosemite from the App Store. It keeps saying there is an error. I have Mavericks installed now. Can I download Yosemite anywhere else besides the App Store?

I cannot down load Yosemite from the App Store. It keeps saying there is an error. I have Mavericks installed now. Can I download Yosemite anywhere else besides the App Store?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ appstore.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
Each message in the log begins with the date and time when it was entered. Select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
☞ The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

I updated my software in my iPad, can't connect to App Store or iTunes, It says that I have to change to US account, right now I'm in Mexico, how can I change it to mu US account.

I updated my software in my iPad, can't connect to App Store or iTunes, It says that I have to change to US account, right now I'm in Mexico, how can I change it to my US account

Back up all data.
Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
          8.8.8.8
          8.8.4.4
That's Google DNS. Click OK, then Apply.
In Safari, select
          Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. If you’re using another browser, empty the cache. Test. Any difference?
Notes:
1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.
2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist.

Keeping getting an error with-in the App Store. Error 100 saying that my payment can't be received at the time. I updated to Mountain Lion to download the new Logic Pro X. Now left with now recording software and it's not letting me buy the new one.

Keeping getting an error with-in the App Store. Error 100 saying that my payment can't be received at the time. I updated to Mountain Lion to download the new Logic Pro X. Now left with now recording software and it's not letting me buy the new one.
iMac, OS X Mountain Lion (10.8.4), trying to get Logic Pro X

Hello jst84,
The following article may be helpful in getting your purchase to complete.
Mac App Store: "An unknown error occurred (100)" when purchasing
http://support.apple.com/kb/TS3637
Cheers,
Allen

HT1689 Can i use debit card as a payment method on app store..if not,what else?? in case i don''t have credit card...please help

Can i use debit card as a payment method on app store..if not,what else?? in case i don''t have credit card...please help

I don't think that debit cards are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined. You could try contacting iTunes support but I don't think that you will be able to use it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If you don't have a credit card then are iTunes gift cards available in your country ? They are not available in all countries and they are country-specific (they can only be used in their country of issue), so you won't be able to use those from another country.

I've tried multiply times to update itunes 10.5 but it keeps saying that it can't find the file and i can't reinstall itunes because it will delete the 100 gigabites of info on it what can i do

i've tried multiply times to update itunes 10.5 but it keeps saying that it can't find the file and i can't reinstall itunes because it will delete the 100 gigabites of info on it what can i do

I've had all kinds of trouble keeping my iTunes software current over the past year, but have found the easiest way to remedy the issue is to simply download the latest version of iTunes as though I am a first-time user and then just install it into the directory my current version of iTunes is using. Doing this has allowed me to update my software without losing any of my media/data. Hope this helps! Best of luck!!!

HT201303 cannot purchase cause it says that my security code is invalid?

Trying to purchase a product but it says that my security code is invalid

HT4232 cannot purchase cause it says that my security code is invalid?

My billing address is correct, but the i keep getting that my security code is incorrect and can't download apps. I have re-entered all of my information in my account, but still get error message. How to over-ride?

My billing address is correct, but the i keep getting that my security code is incorrect and can't download apps. I have re-entered all of my information in my account, but still get error message. How to over-ride?

If you have American Express, your 4-digit security code is on the front. If you have VISA or MasterCard, your 3-digit security code is outside the signature block on the back of your credit card. It happens to me also.

I bought a new iPad 3 in USA in July but now I cannot access my apps store. I can't update or view the apps store. Secondly it keeps on telling t

I bought a new iPad in July in USA and it was set up by the Apple store in Houston, now I can't access my apps store neither can I view all my purchased apps.
Secondly, every time it want to update my apps that I bought years ago, it tells me to go to Nigeria store. I don't know why I must change to a store to update my apps
Thirdly, I think it's unfair to pay the same amount of Money for an IPad with those in USA and the you can't even download the good apps. It seems the apps in the Nigeria store are those they don't want in the USA . Why can't we have the same quality apps considering we paid the same amount of money to buy this iPads. I think this is very unfair to us.

The apps available to you are dependent on your location. If you are not in the USA, then you cannot get the USA app store. Whilst you may think that is unfair, it has been a part of the stardard terms and conditions you agreed to when you setup the iOS device in question originally, as well as every time you click agree to the terms and conditions.
This is done because of two things, firstly there are many legal and semi-legal reasons that an iOS app store download is available in one territory and not another, in addition to this, it also allows apple to provide language specific content, as well as team up with companies and organisations within individual organisations in order to provide you with exclusive offers, content, and information, which it would not otherwise be able to do.
Rules for the iOS app store are also applied in varing forms for the music store, the books store, and the iTunes U content library.
I can very much understand your fustraition, as someone who spent a considerable portion of his life, especially during the years he grew up, living in California, USA, but now living in London, UK, I too find it very fustraiting that you cannot always get the same content from one country to another, especially when most marketing for iOS apps originates in the USA these days.
I hope this helps your query and helps to ease your fustraition. If you would like apple to be aware of your fustraition, rather than putting it onto a pubilc form which is on monitored in a very limited capacity, then you can fill in the form at http://www.apple.com/feedback where you can give your complaint straight to apple.

My iPhone 4 cannot access to App Store using WNR1000v2

does anyone else have this kind of problem? i can use emails and Safari fine but when i tried to access to App Store it says 'your request could not be completed'
i am using Netgear WNR1000v2 as my AP
thanks

iphones do have issues with non-apple routers.. I do not exactly why but I would guess it is using some port or protocol that the AP is not allowing. Seldom happens with ethernet but is regular issue on wireless.
Is the Netgear is pure AP mode?? If so it would seem to be the fault.
See if there is a firmware upgrade from Netgear and report the problem to them.. but I doubt they are going to rewrite the firmware for iphones any time soon.
Still see if you can bypass the netgear.. do you have a MacBook you can plug into the router and bridge across to wireless. See if that can fix it.. if it also gets internet but fails on apps store then I suggest you check your main modem / router. Turn off any firewall in it and even bridge it if possible to the Macbook.
Even better borrow another modem router with wireless of the right type for your connection..
I am not sure how this is related to Time Capsules.. do you have one in there??

I cannot access my app store because it keeps saying that my security code for the back of my credit card is incorrect??????????

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