I cannot access my Army knowledge Online account via firefox, how do I fix this?

the browser tells me to change my firewall or proxy, and my computer literacy is not where it should be. Any feedback in extreme laymans terms would be very appreciative.

1. Make sure internet is working
2. Make sure you are using the latest software
3. Settings>General>Date and Time>Set Automatically>On
4. Make sure Time Zone is correct
5. Try restart iPad

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