I cannot access my ipod there is a gray screen
why is my ipod's screen gray and blank?
Kae,
Have you tried any of the 5 R's yet? If not, see this link.
http://www.apple.com/support/ipod/five_rs/classic/
Otherwise, it's likely a hardware issue, meaning you'll need to have your iPod serviced.
B-rock
Similar Messages
-
I turned my Ipod touch on and it asked me for my password which I entered but it is saying it is the wrong password - I always use the same. I now cannot access my ipod. Not sure what to do??
I'm sorry but the only way to enter your iPod again Is to restore it to factory settings. go to iTunes and click on your iPod then click the Restore button. This will restore your iPod to factory settings. So back up your Music, Videos, and purchases before restoring. This will work trust me
-
I cannot get my ipod to unlock, the touch screen does not work and I cant reset it
I cannot get my ipod to unlock, the touch screen will not work and everytime i try to reset it I take a picture. any suggestions
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
someone please help ive restored itunes over and over again and i cannot seem to access my ipod 80gb 6th gen from no where, ive change usb ports, and ive also tried to check for errors from my computer but i get a message saying "this check could not be performmed because windows cant acces the disk"
and when i connect it i get a message saying "please insert a disk into 'My Ipods name' (K"
but on my ipod i get
the conected screen and it also chargesI may be wrong, but I believe in order to play music from your iPod through your computer, you must set it to manually updating.
Go to preferences (not sure what it is in windows, i think tools>>preferences).
Click on the iPod tab (the iPod must be connected)
Choose "manually update"
Click ok. -
I cannot access Facebook.com. When I try to go to the page, I get a full page of symbols,numbers, letters,...this is only when I try and access this page. I have a screen shot of what it looks like,....but don't know how to submit it, so that someone with technical knowledge can see it, and maybe tell me what's going on,....and luckily maybe tell me how to fix it. A-n-y one,...thanks for the help.
MaxieI cannot access Facebook.com. When I try to go to the page, I get a full page of symbols,numbers, letters,...this is only when I try and access this page. I have a screen shot of what it looks like,....but don't know how to submit it, so that someone with technical knowledge can see it, and maybe tell me what's going on,....and luckily maybe tell me how to fix it. A-n-y one,...thanks for the help.
Maxie -
Ipod nano, has a gray screen,it is not workig why?
my new ipod nano,has a gray sreen,It will not work WHY??
Have you worked through the 5 R's of troubleshooting yet to rule out the possibility of a software glitch/issue?
http://www.apple.com/support/ipod/five_rs/
B-rock -
ive tried restarting the apple service, wiping the ipods, restoring one of the ipods when itunes found it the first time but that never completed (Itunes froze out eventually) and now itunes does not recognize either device. Additionally, itunes works fine when no ipods are connected, but when i connect these two classic ipods itunes freezes non-responsive. there is no now way to connect the ipods to itunes and there is no music either. ive seen others with similar issues (appearing in windows but not itunes) but all of the suggestions are not working. any help would be appreciated.
thank you.
stu in LAiPod Classic are high drain USB devices, I hope you are not trying to connnect them simultaneously to iTunes, which will definitely hang your USB Host controller, thereby freeze iTunes.
But here is an Apple Support Article on using multiple iPods for iTunes.
http://support.apple.com/kb/HT1495?viewlocale=en_US
Have nice day! -
I brought my ipad2 from Canada to Thailand and put a sim card in to access wifi and 3g, but I cannot get on the internet,is there anything I can do to fix this?
Two things:
1. Make sure the SIM card is enabled for data.
2. Make sure you are using the correct APN settings, in Settings - Cellular Data. -
My son has changed the passcode lock on his ipod touch and now can't remember it Can anybody help??? How do we get around this?
Connect the iPod to the computer and restore via iTunes. Place the iPod in Recovery mode if necessary to allow the restore.
-
HELP ME PLEASSE!!
Place the iPod in recovery mode using one of these programs and then restore via iTunes:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC
The Firmware Umbrella - TinyUmbrella -
Can anyone help? This was a birthday present for me and it's only about a year old.
Connect it in recovery mode using the instructions in the Apple support document below. This will allow you to bypass the passcode.
http://support.apple.com/kb/ht1808
B-rock -
I have also tried all the recommended 5 steps, but it doesn't respond. when connected to itunes, it will cahrge and update. but no response on its own.
No, you will have to replace the switch or do an out-of-warranty replacement at an Apple Store.
-
I lost my ipod for about six months, now when I plugged it into my pc, the itunes store no longer shows up and i cannot connect to any app or itunes from the ipod.
Change your iTunes (Apple ID) password along with any other password that was stored in the iPod. If any passwords are associated with credit cards, contact the CC company and get your card replaced (with a new number). If any passwords are associated with your bank or any savings institution, contact them also and discuss approprate action with them.
The "Find my..." function is pretty much useless if the device is in the hands of a thief. All that is necessary is for the thief to connect to any computer with iTunes and "Restore as new."
The only real protection you have is with the personal information on the device rather than the physical device itself. This requires action before the device is lost/stolen. If the device has significant personal information, it should have a strong 8-digit (or longer) password AND be configured for automatic wipe in the event of ten consecutive incorrect password entries. -
From the Comcast main screen, using FF 3.6.13, when I click on my mail to get it, I get an error page that says Firefox has detected the server trying to direct my request to the wrong place and that it may be because i have deleted cookies. I had in fact done this while looking around the other day, but now, under tools, it says I am allowing cookies and I found a list that looks like they are all there. I am unable to get my mail, but am able to go to other web sites ok.
Your problem is typical of the many problems reported with McAfee, and that may well be the cause. McAfee is free with Infinity but isn't built-in in the sense that you have to take it. Is your previous anti-virus still installed? If so, you should get rid of one of them anyway, and the usual advice here would be to ditch McAfee.
Even if McAfee is the your only AV I would replace it. If your previous AV is no longer available there are plenty of free options, and Microsoft Security Essentials (MSE) is as good a choice as any. There's advice on uninstalling McAfee here.
You can click the white star next to this message if you think it was helpful. -
Netflix app for ipod touch not working - gray screen
I downloaded the netflix app today, but when I open the program it loads the netflix welcome screen then the screen goes gray and nothing happens. How do I get netflix to work on my 2nd generation ipod touch? I am running iOS4.
A friend from work came up with this, but I forgot to ask him how he came across it. I think his Ipad was working then stopped and he didn't change anything and figured out the time was off.
If most people are having a time issue it makes sense that mostly ipod touchs' are affected, since the iphone should sync its time via cellular magic and the touchs' don't do this.
I guess the netflix app is doing some sort of authentication and the time being off causes it issues.
Glad someone found this information to be useful, pass it along.
Maybe you are looking for
-
HP LaserJet P1102w -- Paper Creasing
I just purchased a new HP Laserjet P1102w printer this afternoon. After setup it prints fast and nice clear pages, but I noticed something strange. It makes creases in the paper. It's not really noticable, but if I hold a printout up and tip it in th
-
I have a late 2011 MacBook Pro running OS X Mountain Lion 10.8.2 and for some reason, the automatic backlight keyboard will not funtion as it should. When I have the "Adjust keyboard brightness in low light" option enabled in settings, and I tur
-
Topic.
-
SAP Portal server node identifier
Hi: We have SAP Portals installed in two server nodes with a load balancer. I know SAP gives a unique internal identifier (number) by server. I want to know, where can I find this identifier ? Thanks, Felipe Mendivil Ortiz
-
Can't install BT NetProtect Plus on Windows 7 Prof...
I can't install BT NetProtect Plus on Windows 7 Professional 64 bit with IE9 after my 12 month free McAfee package exspired. It seems to have uninstalled the free version by stops after I press the "I agree" button in response the licensing question.