I cannot access my list of friends on facebook game app. I had no problem befor the update. Any advice??

my wife plays the game cafe world before the up date she had no problem with being able to ask friends for things(for cooking) now after the update when she clicks on the ask list it is blank. before it would show all of her friends. Got any ideas??

Can I add my existing, licensed apps to my list of 'Purchases' on the Mac App Store so I don't have to buy them twice?
No. Only apps purchased from the App Store can be re downloaded for free including updates.

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TS4268 i have the iphone 5. I updated to iOS 7 but I had this problem before I updated the software, too. I can send MMS (text messages with pictures) but I cannot receive them. I can receive reg text msgs. Just not pics. Any ideas?

I have iphone 5. Updated to new software a few days ago, but I was having this issue before the update and the update did not resolve the issue.
I can send and receive regular text messages. I can send MMS (photos, videos, etc) but I CANNOT RECEIVE photos in texts. I have read several trouble shooting suggestions, but so far no resolution. Open to any and all suggestions! Thanks!

You cannot update iPhone 4 to IOS 8.1.2, the highest you can update is IOS 7.1.2.
Unless you've iPhone 4S (looks similar to iPhone 4)

Cannot open new tabs. I have a laptop Vista. Had no problems before. is it the new update for foxfire 3.6.13? please advise. Hildee

I'm attempting to open a new window w/tab options. Can't even open a new tab using my mouse.

Thanks very much. Disabling the Ask Toolbar add-on solved the problem for me.
Peter

I cannot access my words with friends on my ipad. For a brief second it shows a saying "updating this will take a few minutes". It has now been 15 hours. What can I do?

I cannot access my words with friends on my ipad. For a brief second a screen will come saying "updating this will take a few minutes" . It has been 15 hours! What can I do?

That means the person you are playing doesn't have the app on their phone!! And they can only play on the PC?
How about asking the person your playing if they have the app or not.
If you don't want help here, you can more than ask the WWF developer why your having trouble.
You can take your attitude somewhere else!!

Moved iTunes library to an ext hard drive to make space on my int drive... Followed steps from apple. Now I cannot access my music... It says: "File could not be used because the original file cannot be found. Would you like to locate it?"

Moved iTunes library to an ext hard drive to make space on my int drive... Followed steps from apple. Now I cannot access my music... It says: "File could not be used because the original file cannot be found. Would you like to locate it?"
I moved my iTunes library to my external hard drive some time ago and I followed the directions listed here on the apple support page. It did copy my library and now is on my hard drive... I can open iTunes and use it to sync all of my devices but I would like to play my music... I can see all of my music files but can not play them if I click on an album or song it says the following: "(file name) could not be used because the original file cannot be found. Would you like to locate it?" I click locate but do not know where to go from there? I need a way to access all files and not to hunt down one at a time on my hard drive... I am pretty sure I deleted the original library to make space on my internal drive which was the reason for moving it. I have tried and tried to fix it and do not have a lot of time to do so with a one and two year old at my house who do not like it whenI sit down at my computer. What to do??? Any help is much appreciated!!!

See Make a split library portable. Move all of the bits of the library together in the the correct shape and it should work. Or undo exactly what you did and then start over.
If you're a former Windows user don't try merging two folders together that have the same name by dropping one into the same folders as the other, as that goes badly on a Mac.
tt2

HT1527 I have windows 8.1 and cannot access itunes store even creating a new apple id. With other users on the same computer I can access itunes store. How can I solve this?

I have windows 8.1 and cannot access itunes store even creating a new apple id. With other users on the same computer I can access itunes store. How can I solve this?

i had the same problem before using a fresh install of Windows 8.1. I have resolved this issue by running the program compatibility wizard. This I did by right-clicking on the iTunes icon in the desktop, selecting Troubleshoot compatibility, waited for it to detect compatibility issues and when presented with the following options: 1.) Try recommended settings; 2.) Troubleshoot program, I chose the latter. When asked what problems I noticed, I checked the following: "The program worked in earlier versions of Windows but won't install or run" and "The program requires additional permission"
After that, it tired to resolve the issue, and provided the necessary settings to run iTunes. Now it's running flawlessly. I have Avast anti-virus installed though.
HTH!

I just got an iPod touch. Now I cannot access my music on my Nano when it is connected to my computer (all the titles are in gray). How do I fix this?

I just got an iPod touch. Now I cannot access my music on my Nano when it is connected to my computer (all the titles are in gray). How do I fix this?

That sounds like you've engaged one of the automatic syncing options for your nano.
Plug the nano in, and go into the Device screen for the nano in itunes. Is "manually manage ..." unchecked? If so, check the box for it, and click okay. Disconnect and reconnect the nano. Is the content on the nano able to be selected in your iTunes now?

I cannot access my voice mails. I can't get to voice mail either through the phone app nor the viooice mail app. When I try I get message the "can not complete call as dialed."t Any ideas?

I cannot access my voice mails. I can't get to voice mail either through the phone app nor the viooice mail app. When I try I get message the "can not complete call as dialed."t Any ideas?

backpack12,
Voicemails are a vital part of having a working phone. We do suggest that you look at the contact and then the number to make sure that it is *86. If you are needing to get your voicemails until then, please dial *86.
RobinD_VZW
Follow us on twitter @VZWSupport

HT1766 I cannot access my settings from my iPhone. Is there a way to manually enable the backup from my iMac?

I cannot access my settings from my iPhone. Is there a way to manually enable the backup from my iMac?

I don't quite understand why you can't access settings on your iPhone. You can back up your iPhone to your computer by connecting it to iTunes on your computer.

I have paid for the Mountain Lion. But for some reason, I cannot seem to download it, despite software being upgraded. Anyone facing this problem where the download does not begin? How can I solve this?

I have paid for the Mountain Lion. But for some reason, I cannot seem to download it, despite software being upgraded. Anyone facing this problem where the download does not begin? How can I solve this?

Make sure your Mac qualifies to run Mountain Lion > Apple - Upgrade your Mac to OS X Mountain Lion.
Try disabling anti virus software and turn off the Firewall in System Preferencs > Security & Privacy
Apps such as Little Snitch and Net Nanny can prevent apps from downloading from the App store including Mountain Lion.
Third party download managers are not compatible with the App Store.
Keep in mind, for downloading Mountain Lion from the App Store, a high speed (broadband) internet connection is strongly recommended by Apple as noted here > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
If you need to reinstall OS X or repair the the startup disk using Mountain Lion Recovery, that requires broadband access to the internet via Wi-Fi or an Ethernet connection. OS X is downloaded over the internet form Apple when OS X Recovery is used for reinstallation.

When I dock my Iphone it shows as a device on ITunes but there is nothing there - no managing tools no lists of apps, music anything just the device - any advice? I uninstalled and reinstalled ITunes

When I dock my Iphone it shows as a device on ITunes but there is nothing there - no managing tools no lists of apps, music anything just the device - any advice? I uninstalled and reinstalled ITunes

I found a solution !!!
The problem is that the font SEGOE UI MAGER (one of the fonts) is not installed.
When you go on this link, you can download the missing font !
http://fontzone.net/font-details/Segoe+UI/
download this, open it and go on install !
Then you open your Itunes and your Text is there again. Maybe its a little bit to big but, its there !!!
Wish you a nice day !! :-D

HT4061 I cannot switch my IPAD on and it will not power up - i had this problem before and cannot remember how we fixed it?

Can anyone help us please?
I cannot switch my IPAD on and it will not power up - i had this problem before and cannot remember how we fixed it?

Press and hold both the home button and lock button until the apple logo shows up.

Since updating the recent OS on my iPad my location services do not work. Maps "Cannot determine location" and "Find Me" is running in circles. How can I delete the update on my iPad???

Since updating the recent OS on my iPad my location services do not work. Maps "Cannot determine location" and "Find Me" is running in circles. How can I delete the update on my iPad???

You can't delete the update and your problem probably is not in the Update.
Check to see if Location Services is turned ON. (Settings > Privacy > Location Services)
What model iPad Mini do you have? WiFi or WiFi + Cellular
Have you recently changed WiFi routers?

Issue for the past 2 hours. Cannot make or receive calls in Little Falls, NJ. Is there a problem with the local tower?

Issue for the past 2 hours. Cannot make or receive calls in Little Falls, NJ. Is there a problem with the local tower?

You haven't enabled VoLTE (Advanced calling) have you? Not that it makes a difference just curious.
Have you upgraded to Lollipop yet?
Could be hardware or SIM card issue, read through this thread:
I can't make or take phone calls, but i can message and use data. Has this happened to anyone else? I've gone through three Samsung Galaxy S5's in the past three days, two of which have this problem and one just stopped working all together.

Hello I have an Iphone 3, but I had a problem with the wifi connection when I want to connect the wifi icon is gray and I can choose to access the wifi

hello
I have an Iphone 3, but I had a problem with the wifi connection when I want to connect the wifi icon is gray and I can choose to access the wifi

Read here:
http://support.apple.com/kb/ts1559
If nothing works, you most likely have a hardware issue.

I cannot access my list of friends on facebook game app. I had no problem befor the update. Any advice??

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