I cannot access my .mac email  on my iphone 5 or ipad mini

I have the ios 7.02 on iphone and ios6 on ipda mini. I try to get to my icloud email and the app crashes. I click on the icon and screen goes blank for a millisecond then back to home screen.I have deleted and reinstalled the icloud account with no success. I can load and access my gmail account.i\I have found no answers on any of the forums.This started happening with the io7 upgrade.

Also,
the mail icon shows mail coming in but I cant access it. so apparently it is receiving mail OK.
I can access the mail via icloud.com on my desktop!

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