I cannot access my phones memory and see pictures I took or music.

I took pictures and then when connecting it to my computer I encrypted my device with bit-locker is this the reason?

OK, well i just had the exact same problem with a 9800!
do all the folders appear as shortcuts on the computer?
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BB 8700 -> Bold 9000 -> Curve 8520 -> Bold 9700 -> Curve 9320 -> Bold 9900 -> BlackBerry Z10 + PlayBook 64 GB Wi-Fi

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My Lumia Icon goes dark during calls and I cannot access the phone pad to unless I hit the power button.

My Lumia Icon goes dark during calls and I cannot access the phone pad to unless I hit the power button. Because of this it makes it tough to put my phone on speaker or type in my v-mail password.

I've been trying to find a common denominator. It happens inconsistently. It never happened before the Denim update. When it does occur, the screen goes black immediately upon answering the call and doesn't come back until the call is ended by the calling party.
I thought it might be the proximity sensor, but when it's working normally I can see the screen go dark when it's at my ear and comes back when I take it away (tried it multiple times). I had Gestures Beta installed. I wondered if that could have an affect so I uninstalled it, but that didn't make any difference. I'm still stumped by the inconsistency. I haven't reset my phone as I didn't really want to go through that...

When i plug my phone into my computer and open itunes, i cannot access my phone to add music. Any suggestions?

When i plug my phone into my computer and open itunes, i cannot access my phone to add music. Any suggestions?

Hy there,
In order for you to solve this problem you have to follow these stept if your running windows:
1'st step is to go into the device manager
2 step is to go to portable devices (it is rught under network adapters)
3 step is to right clic apple iphone and click update drivers
4 step is to brows your drivers from C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
After that your itunes will pump up alown and youl see your iphone right there.
Good luck and sry for my bad righting.
Andrei

I have been working on a book and have 418 photos already in my book. All of a sudden I cannot access the book format to see the multiple view, spread view, or single view. I can no longer see my book although I still see the collection with 418 photos

I have been working on a book and have 418 photos already in my book. All of a sudden I cannot access the book module and clicking on the multiple view, spread view, or single view does not take me back to the book I have been working on. I can no longer see my book although I still see the collection with 418 photos under collections. What I do see is a blank template for a new book and I can't find the unfinished book I started with 418 photos. It is like the new empty template is somehow covering it up. How do I get back to the book I have been working on?

Is it possible you mistakenly clicked on a [Clear Layout] button?
But a great hint is- Always click on the [Create a Saved Book] button, early in your new book design.
Then you have a permanent link to the book in the Collections panel. (In addition to the standard collection of your selected images)
Note: a Book Collection shows an icon that looks like a book.
Every time you come back to edit the book, open the Book Module by clicking on the white arrow that appears on the end of your Book Collection title. (The title as saved)
Re-opening a book without using the "Saved Book" option can have unpredictable results.
A "Book" Collection is like a "Smart Collection" because anything you do to the book design, change pages, change images, etc, is automatically updated in the Saved Book collection.

I bought a phone off someone and now i cannot access the phone because it is linked to there account and they are no where to be found. Is there any way i or apple can somehow wipe out the phone?

I just bought a phone off an individual however they did not remove the device from their icloud, find my iphone etc. so i cannot access the phone since i do not have the password and the person is no where to be found. Is there anything I or apple can do to remove it for me and erase and wipe out the phone so i can activate it?

Sorry no, more than likely you bought a stolen phone, especially if you can't contact the seller.
Apple can't do anything to help you wipe or remove.

Problem actually viewing files in phone memory and...

When I browse the phone memory and the memory card using the file manager a lot of the files show empty but I know there are things in them. I also copied the memory card to my computer and looked and have the same problem...even after selecting to view hidden files as well. The folders just show empty.
Also...my contacts are set to be saved in phone memory...yet I cannot find a "contacts" folder anywhere in phone memory. The memory card has a "contacts" folder but it appears empty when viewing it.
Any ideas?
Solved!
Go to Solution.

The Nokia File Manager gives access to just a fraction of the phone memory, and several directories on both the phone and the memory card are write-protected and also typically read- and view-protected. (The workaround for the card is to put the phone in Mass Storage mode, or to use an external card reader.) But in my experience, there really are lots of empty directories! I figure it's a side effect of Symbian's 10+ year history. If you really want to see what's on your phone, install a third party file browser like Y-Browser (http://www.drjukka.com/YBrowser.html , scroll down to the bottom) or X-Plore (http://www.lonelycatgames.com/?app=download ). Even better, install Mobile Guard (http://www.netqin.com/en/guard/symbian/ ) for read access to protected directories like C:\Private and C:\Sys. (Mobile Guard is a suite of programs, some of which may run automatically like a download manager...so don't be alarmed by the pop-ups. You can turn most of them off.)
Your contacts are stored somewhere in C:\Private, as well as email, SMS messages, etc. That's why you can't find them. This is the nature of Symbian's "System Security" feature. Hope that helps!

Is anyone else experiencing trouble turning thier phone on after trying to update to the ios 6.0.1? I cannot access my phone at all...

I
s anyone else experiencing trouble turning thier phone on after trying to update to the ios 6.0.1? I cannot access my phone at all...

Sounds like their was some corruption that occured during the update. Have you tried connecting it to iTunes in recovery mode and restoring it from backup (or to factory settings if from a backup fails)? Use the instructions in this article to walk you through placing your device in recovery mode.
iOS: Unable to update or restore
Otherwise, try DFU mode.
http://www.iclarified.com/entry/index.php?enid=1034
B-rock

Hi , I cannot access the 'view data' and 'data'

i cannot access the 'view data' and 'data'
command from the oracle model's table so that i want to see the tabl's details
only .
I'm getting
'cannot display data ' ., java.lang.Nullpointerexception
plz anyone suggest the reason..thanks in advance.

Hi,
'view data' and 'data' concern a context
let's llok your defaut context in designer, and your logical schema of the model. If no physical one exist for this(context, logical schema), describe it. If it exist, i think you have a description pb. test data server.
MA

How do I stop my iphone 5 from trying to restore? I cannot access my phone.

I tried to update my phone to the latest software. However it says I now have to restore my phone but I do not want to lose my messages and pictures. Do you know how I can stop my phone from restoring? I cannot access my phone at this point because of it.

Are you just tapping on Reply, or Reply to all? Is this a regular email account or an Exchange account? Is it possible the identification of your email address in your mail account settings differs from what people are sending to, a possible typo?

I have a problem concerning my icloud mail not my apple store mail...where i cannot access my icloud mail and i forgot my password

I have a problem concerning my icloud mail not my apple store mail...where i cannot access my icloud mail and i forgot my password

Hi, fungo47.
Thank you for visiting Apple Support Communities.
You can reset your Apple ID/iCloud password via the steps in the first article below. If you do not have access to the email account or are not receiving the password reset link, see the second article.
If you forgot your Apple ID password
http://support.apple.com/en-us/HT201487
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

Ever since updating to IOS6 I cannot access the iTunes store and the App Store sends me to the China site.

Since updating my phone to IOS 6 I cannot access the itunes store and the app store sends me to the China one.
I am temporarily in China and have put a Chinese SIM in my phone. Is this why?

I have still got the problem, I have tried every thing suggested, I think it has something to go with my apple sign in, when signing in & putting in password it just goes grey as though I haven't signed in no error???. I can sign in to this forum with Apple ID, I am a beginner please any suggestions, I did try to make a new Apple ID, put in all detail credit card etc but I can not find it & no confirmation. IPad will be flying out of the window if I can't get it sorted.

HT5622 My ipad hangs up after showing a message that says it "Cannot Access Find My Friends" and that I need to open the app and review my signin info to continue sharing. I can't go there because it is hung up. I also can't power off.

My ipad hangs up after showing a message that says it "Cannot Access Find My Friends" and that I need to open the app and review my signin info to continue sharing. I can't go there because it is hung up. I also can't power off.

Perform a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

Transfering messages between phone memory and memo...

How do i transfer messages from the phone memory to the memory card? When i first changed the option to use the memory card to store messages, the option to transfer the messages were there.
But the next time i changed the option to use phone memory and back to memory card again, the option wasn't there.
Messaging>Options>Settings>Other>Memory in Use
How can I make that option re appear so I can transfer messages again?

To make the option appear again you will have to format your memory memory card. - When it's nothing on the memorycard, the phone will rebuild the message folders/files to the card, when it's already done you will not get that option anymore.
What you could do is to connect to PC suite and go inside communicator centre and export all messages from c memory to your pc -> change memory in use to memorycard and then reconnect to pc suite -> import the file with all saved messages, and you have now copyed all messages from C to E (you can do vice versa too). - Now you have to change back to C memory and delete those messages there.

I upgraded new software onto my iphone 4 however it stopped syncing and said error so when i tried to access my phone the itunes USB was showing in my phone screen and now i cannot access my phone

i upgraded new software onto my iphone 4 however it stopped syncing and said error so when i tried to access my phone the itunes USB was showing in my phone screen and now i cannot access my phone

When it stopped and said error, what was the error? You are saying that you disconnected the phone from the computer and all you see is the USB showing on the phone? Then you need to reconnect to the computer and restore the phone.

HT1766 Is there a way to back your phone up to iCloud if you cannot access your phone? My screen is completely shot and will not my let unlock my phone to access anything!

Is there a way to back your phone up to iCloud if you cannot access your device? My screen is completely shot and will not me let unlock my phone to access anything!

If you think your phone is working even though the screen is broken, you might try backing it up to iTunes on your computer.
If you can't do this you could take it to an Apple store and see if they can back it up for you.

I cannot access my phones memory and see pictures I took or music.

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