I cannot access my previous computer so need soeone at Adobe to deactivate the Adobe Acrobat XI Pro Serial Number. Chat is closed again today (or at least when I'm trying to acess it. How should I be contacting someone?

I cannot access my previous computer (as the School Technicians reformatted it before deactivating Adobe Acrobat XI Pro). What's the procedure to contact someone to help when chat is closed?

your post here and chat are your two options.
contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

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