I cannot access old e-mails via Time machine since installing Mountain Lion at the beginning of August.

I cannot access old e-mails via Time machine since installing Mountain Lion at the beginning of August. I can access those received and sent since the benning of August. I can access other documents prior to August.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the page that opens.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Click the Clear Display icon in the toolbar. Try the action that you're having trouble with again. Post any messages that appear in the Console window – the text, please, not a screenshot.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

Similar Messages

  • HT1338 cannot access old back ups on time machine

    I cannot access my old backups on time machine, using Gdrive as a back up

    Hi.
    Are you using the time Machine app to attempt this... or are you simply opening the backup drive in the Finder? This you cannot do.
    To access the data that is backed up to your external drive via Time Machine, do this...
    • First, navigate in the Finder to the folder that should contain the data you wish to retrieve.
    • Now, starting in the Menu bar at the top of the screen... click the Time Machine icon > Enter Time Machine.
    The Time Machine will appear, with its display of copies of your Finder window leading back into the distant past.
    • Using the timeline along the right edge of the screen, select a date or point in time as far back as you need to go until Time Machine dislplays the file version that you wish to retrieve. At the bottom of the screen, TM will show the backup date of the current window contents. 
    • Select your file in the display window and click Restore in the bottom right corner.
    Time Machine will now move a copy of the backed up file back into place in your Finder window as it closes the Time Machine app.
    See more here...  Mac 101: Time Machine
    I hope this is helpful.

  • Why I cannot assess deleted Apple mail messages in time machine after installing mountain lion from snow leopard.

    Ever since I installed Mountain Lion from Snow Leopard, I cannot retrieve my deleted Apple mail messages from Time Machine.  I could do it in the past using Snow Leopard.  The effective date for the the non-retrival of deleted messages is the date I installed Mountain Lion from Snow Leopard.  Any thoughts?

    Keith Montreal wrote:
    It was origionally a local folder for things like receipts from the Apple Store, etc
    I'm still not sure what you mean . . . is it listed in the "On My Mac" section in Mail's sidebar, like these?
    Mountain Lion appears to have given it an icon very much like an Archive box and put the "on My Mac" folder within that "Box" on both the back ups and the new Mail program - in fact it did it 6 times, which was the origional problem.
    Can you post a screenshot?
    I could restore inbox messages although they came in as a new mail box called Time Machine rather than into their origional mailboxes (there are 7 different addresses)
    Yes, that's how Time Machine restores Mail messages, so it doesn't erase the current contents of an existing mailbox.  You can then move them into the desired location.

  • I was transferring data from my old iMac to my new iMac via Time Machine. After about 4 hours, the electrical power fluctuated and turned off my wi-fi. Now most of my necessary programs are useless. How do I erase and start over?

    I was transferring data from my old iMac to my new iMac via Time Machine. After about 4 hours, the electrical power fluctuated and turned off my wi-fi. Now most of my necessary programs are useless. How do I erase that mess and start over?

    Hello there, LynnS.
    The following Knowledge Base article and it's referenced link should get you started with the Erase and Install of Mavericks:
    OS X Mavericks: Erase and reinstall OS X
    http://support.apple.com/kb/PH14243
    Once you've gone through those 2 articles, this article should help you with restoring from your Time Machine Backup:
    OS X Mavericks: Recover your entire system
    http://support.apple.com/kb/PH14185
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Had to reinstall os ,and cannot access itunes although backed on time machine help

    had to reinstall OS last july after exel update installed virus  and cannot access itunes although backed on time machine help

    You should still be able to recover your media through iTune's "open" feature:
    Connect your time machine drive and navigate to it in Finder.
    Open the backup.backupd (or similar) folder.
    Pick a recent date (folder)
    Pick through to your home folder
    drag the music folder onto itunes in the dock
    Hope this helps, It might not be very clear.

  • Since installing Mountain Lion I cannot access my address book whentrying to send or forward an e-mail. How can I fix this?

    Since installing Mountain Lion I am unable to access my address book when sending or forwarding an e-mail. The insert address link at the top does not function. Previously it would be blue and would respond when clicked on now it does nothing. Is there a fix for this?

    Can you open Contacts and edit, insert, and delete cards, or does it fail to work, also?
    Try the steps I outline here: Re: After Lion upgrade, my addressbook does not work++

  • If I upgrade my leopard computer to snow leopard via an old update disc, can I then upgrade to Mountain Lion for the $20 deal?

    If I upgrade my leopard computer to snow leopard via an old update disc, can I then upgrade to Mountain Lion for the $20 deal?

    Yes, provided  your computer meets the system requirements and you have updated Snow Leopard to 10.6.8:
    After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
    Apple - OS X Mountain Lion - Read the technical specifications.
    Macs that can be upgraded to OS X Mountain Lion
    iMac (Mid 2007 or newer)
    MacBook (Late 2008 Aluminum, or Early 2009 or newer)
    MacBook Pro (Mid/Late 2007 or newer)
    MacBook Air (Late 2008 or newer)
    Mac mini (Early 2009 or newer)
    Mac Pro (Early 2008 or newer)
    Xserve (Early 2009)
    I would also read this:
    Make Your Own Mountain/Lion Installer
    1. After downloading Mountain/Lion you must first save the Install Mac OS X Mountain/Lion application. After Mountain/Lion downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the Mountain/Lion installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing.
    2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
    Open Disk Utility in your Utilities folder.
    After DU loads select your flash drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
    Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
    Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
    Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
    Click on the Erase button. The format process can take up to an hour depending upon the flash drive size.
    3. Locate the saved Mountain/Lion installer in your Downloads folder. CTRL- or RIGHT-click on the installer and select Show Package Contents from the contextual menu. Double-click on the Contents folder to open it. Double-click on the SharedSupport folder. In this folder you will see a disc image named InstallESD.dmg.
    4. Plug in your freshly prepared USB flash drive. You are going to clone the content of the InstallESD.dmg disc image to the flash drive as follows:
    Double-click on the InstallESD.dmg file to mount it on your Desktop.
    Open Disk Utility.
    Select the USB flash drive from the left side list.
    Click on the Restore tab in the DU main window.
    Select the USB flash drive volume from the left side list and drag it to the Destination entry field.
    Drag the mounted disc icon from the Desktop into the Source entry field.
    Double-check you got it right, then click on the Restore button.
    When the clone is completed you have a fully bootable installer that you can use without having to re-download Mountain/Lion.
    Note: The term Mountain/Lion used above means Lion or Mountain Lion.
    As an alternative to the above you can try using Lion DiskMaker 2.0 that automates the process.

  • Since installing Mountain Lion my Safari will not access my contacts list when wanting to forward an e-mail or send a new one. Why?

    Since installing Mountain Lion I am unable to access my contacts list in Safari to forward an e-mail or send a new one. The Insert contacts link above the address box is not active and will not access the Contacts List. How can I fix this?

    Can you open Contacts and edit, insert, and delete cards, or does it fail to work, also?
    Try the steps I outline here: Re: After Lion upgrade, my addressbook does not work++

  • Cannot send mail since installing mountain lion

    I'm using aol mail.  I receive mail with no problems. Since installing Mountain Lion on my new Mac when I try to send mail I get a message that I can't send using aol server.  Mail settup indicates everything is working fine. I have no problems sending mail with a Macbook Pro and a PC on the same wireless network.

    This seemed to work for me: First be sure all your mail is stored on the server (eg AOL) or you may lose it. If it is NOT stoerd on the server, DON'T DO THIS
    In Mail Preferences / accounts, use the -(minus) sign to delete All of your accounts one by one
    Now use the + to add account, and reinstall all of your accounts one by one.
    It does seem to work and mail is now sent

  • Using a time machine backup of Mountain Lion on Mavericks

    I have just installed Mavericks with a clean installation from Mountain Lion. I have a time machine backup of Mountain Lion, but I do not want to use this backup to restore my system because I have a lot of problem and I would like to be sure that is not a problem connected to the software.
    Can I use the previous time machine disk as backup of the new operating system without losing the previous backups?
    If I use it, I cannot restore the system with the "Mountain Lion" state with the migration assistant, is it true?
    Thanks

    No. Time Machine will be replacing your existing backup with a new one of your Mavericks system. If you wish to replace Mavericks with Mountain Lion, then I suggest you replace it with another backup of Mountain Lion, if you have one. Otherwise, if you've permitted Time Machine to run since installing Mavericks, then you not longer have a Mountain Lion backup.
    You will need to go to your Purchases page in the App Store and try to re-download your Mountain Lion purchase. If you can, then after the Mountain Lion installer downloads and opens quit the installer - do not run it. Now do this;
    Make Your Own Mavericks, Mountain/Lion Installer
    After downloading the installer you must first save the Install Mac OS X application. After the installer downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing.
    Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
    Open Disk Utility in your Utilities folder.
    After DU loads select your flash drive (this is the entry with the mfgr.'s ID and size) from the leftside list. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
    Select the volume you just created (this is the sub-entry under the drive entry) from the left side list.
    Click on the Erase tab in the DU main window.
    Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
    Click on the Erase button. The format process can take up to an hour depending upon the flash drive size.
    Use DiskMaker X to put your installer clone onto the USB flash drive.
    Make your own Mavericks flash drive installer using the Mavericks tool:
    You can also create a Mavericks flash drive installer via the Terminal. Mavericks has its own built-in installer maker you use via the Terminal:
    You will need a freshly partitioned and formatted USB flash drive with at least 8GBs. Leave the name of the flash drive at the system default, "Untitled." Do not change this name. Open the Terminal in the Utilities folder. Copy this command line after the prompt in the Terminal's window:
    sudo /Applications/Install\ OS\ X\ Mavericks.app/Contents/Resources/createinstallmedia --volume /Volumes/Untitled --applicationpath /Applications/Install\ OS\ X\ Mavericks.app --nointeraction
    Press RETURN. Enter your admin password when prompted. It will not be echoed to the screen so be careful to enter it correctly. Press RETURN, again.
    Wait for the process to complete which will take quite some time.
    Now, run the installer flash drive, erase the hard drive, and reinstall Mountain Lion. You can then use Time Machine just to replace your data from your Home folder.

  • Since installing mountain lion i have a problem with mail. when i delete a message close  and open mail the message has come back. please help!

    Since installing Mountain Lion i have a problem with Mail. I delete a number of messages from the same person but keep the newest message in my Inbox. I actually delete them from the Trash. The next time i open Mail the deleted messages are back again. Can anybody please help as this is getting annoying. Thanks in Anticipation.

    Problems such as yours are sometimes caused by files that should belong to you but are locked or have wrong permissions. This procedure will check for such files. It makes no changes and therefore will not, in itself, solve your problem.
    First, empty the Trash.
    Triple-click the line below to select it, then copy the selected text to the Clipboard (command-C):
    find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 -o -acl \) 2> /dev/null | wc -l
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V). The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
    The output of this command, on a line directly below what you entered, will be a number such as "41." Please post it in a reply.

  • I have bought a new imac late 2012 and I want to wipe clean my 2008 mac and install Mountain Lion on the old computer for my kids to have

    I have bought a new imac late 2012 and I want to wipe clean my 2008 mac and install Mountain Lion on the old computer for my kids to have.
    What do I need to do?

    Boot your Mac from the System Install DVD that came with it, and erase the HD using Disk Utility. Then, reinstall the OS from the disc. Give the disc to your kids since it must always accompany the Mac it came with.
    After the OS installation is complete and the Mac restarts to begin its new owner setup procedure, just shut down the Mac. Your kids can take it from there.
    If you purchased Lion or Mountain Lion from the App Store, you cannot transfer it. The Apple ID you used to purchase it is required to maintain and / or reinstall the OS. Unless you want to supply your own Apple ID to your children for their use, they must purchase their own copy of Mountain Lion using their own Apple ID.
    If they do not already have an Apple ID and you want them to have Mountain Lion, you will need to create one on their behalf. This does not change the above procedure - just give them the Apple ID and password you create in addition to the Mac and its discs.

  • Since installing Mountain Lion I cannot open videos on the web?

    Since installing Mountain Lion on my iMac, I cannot open videos on the web?

    Same problem here.  I need to use firefox rather than safari.

  • Downgrading from Mavericks to Mountain Lion WITHOUT time machine backup from Mountain Lion.

    Hello. I'm one of the unlucky owners of Macbook Retina 15" Mid 2012. I was very satisfied with this computer, everything was great, untill I installed OS X Mavericks. My computer started to have GPU Panics all the time under some "heavier" usage like watching long videos on YouTube. I googled this problem and then I saw that I wasn't the only one, many people had problems after upgrading to Mavericks. I also read that downgrading to Mountain Lion solves the problem, but after the Internet Recovery update, when you are restoring your mac, it restores as Mavericks. I read Apple instruction how to revert os x, but it requires Time Machine backup from Mountain Lion, I already downloaded ML Installer from AppStore but I don't know how to install it.
    Greetings,
    Mdkn

    If you have a Mountain Lion installer application then you can downgrade, but you will have to erase the drive. You should try backing up your Home folder in advance so you could at least restore your data. You will need to reinstall any third-party applications.
    Make Your Own Mavericks, Mountain/Lion Installer
    After downloading the installer you must first save the Install Mac OS X application. After the installer downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing.
       2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
    Open Disk Utility in your Utilities folder.
    After DU loads select your flash drive (this is the entry with the mfgr.'s ID and size) from the leftside list. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
    Select the volume you just created (this is the sub-entry under the drive entry) from the left side list.
    Click on the Erase tab in the DU main window.
    Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
    Click on the Erase button. The format process can take up to an hour depending upon the flash drive size.
                3. Use DiskMaker X to put your installer clone onto the USB flash drive.
    Wait for the process to complete which will take quite some time.
    Use your new installer flash drive to boot the computer. Boot by doing:
    Boot Using OPTION key:
      1. Restart the computer.
      2. Immediately after the chime press and hold down the
          "OPTION" key.
      3. Release the key when the boot manager appears.
      4. Select the disk icon for the USB flash drive.
      5. Click on the arrow button below the icon.
    Partition and Format the hard drive:
    Select Disk Utility from the main menu and click on the Continue button.
    After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
    Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
    You will need an active Internet connection.

  • Cannot install Mountain Lion as the installer provides message that my target drive is using Time Machine. My target drive is my internal drive and I use an external drive for Time Machine. When I check the Time Macine set up under system prefereces it sh

    Cannot install Mountain Lion as installer sys the target drive I have selected is using Time Machine. The target drive I selected is my internal drive. I have an external drive that I use for Time Machine backup. When I go to System Preferences and look at the Time Machine set up it shows my target disk is the external drive. What to do?

    Yes, you’ll be able to do that.
    (116841)

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