I cannot access PDF files from my current BT Yahoo...

Since downloading an updated version of Yahoo Mail a few months ago, I cannot now access PDF files from old e-mail messages which are located in the "Folders" section on the mail screen. When trying to open them the message "Scanning Attachments" is displayed. After about 60 seconds a Message is displayed "An Error Occurred whilst Downloading". This never used to happen with the previous version of Yahoo Mail. I have tried to save the attachments to my laptop and the message reads "Scanning Attachments" which would signify that they had been saved due to no subsequent Error Message being displayed. I have trawled all through my laptop and cannot find any of the alleged saved PDF files.
I am an old chap and not very computer literate and am hoping you professionals can come up with an answer and fix to this problem, which I believe, was not of my own making.
Whether this has any bearing on the matter, I changed about four months ago from BT Total BB to Infinity Opt1 which includes McAfee security built in as standard. I have also, as an on-screen reminder, recently updated my Adobe Reader programme to version 11. I cannot think of any other changes, apart from the new version of Yahoo Mail, that has made this problem come to light as it has.
Your help and assistance in this matter would be most welcome and appreciated.
Thanks You
Ian.

Your problem is typical of the many problems reported with McAfee, and that may well be the cause. McAfee is free with Infinity but isn't built-in in the sense that you have to take it. Is your previous anti-virus still installed? If so, you should get rid of one of them anyway, and the usual advice here would be to ditch McAfee.
Even if McAfee is the your only AV I would replace it. If your previous AV is no longer available there are plenty of free options, and Microsoft Security Essentials (MSE) is as good a choice as any. There's advice on uninstalling McAfee here.
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