I cannot access previously purchased iTunes files.

Hello,
I purchased iTunes files about a year ago (that's when I began). That was my first mistake, seeing as how you can never do anything with them besides play them on iTunes. However that is not my point. After a while I stopped purchasing iTunes music, and during that time I switched banks and therefore credit cards. I had not tried to purchase any new music with the new credit card, because I didn't need any, so therefore I never thought about/saw a reason to update my account. Then my old computer pretty much died and I bought a brand new one (Gateway, it's awesome). It even has Windows Vista, yay. Now, I was a good little girl and made backup discs of all of my iTunes store music (I didn't want to waste CDs on storing music I already had on original CDs). Now, I loaded it onto the new Gateway computer, and it won't play. Now, I bet you're going to direct me to the "help" page about authorizing computers. Guess what? Been there, done that. I've been all over your help section on here (which is absolutely stupid, might I add - it would be MUCH more useful if you had things, oh I don't know, organized, or had an email address at which to contact you about this type of problem!). Nothing is helping me. I have authorized this same computer about 10 times now (no exaggeration), and my music still won't play. It pops up and says that I am not authorized to access it. Then to verify that my identity was the same when I tried a different route, it asked for the original credit card number. Well, I don't know about you, but I don't tend to keep my old credit cards just lying around! Needless to say, I don't remember it, or have any possible way to access it. So, am I going to have to go and pay again to hear the music that I ALREADY PAID FOR IN THE FIRST PLACE? If I am not, I would absolutely LOVE for someone to tell me how to listen to MY MUSIC that I HAVE ALREADY PURCHASED and NOT CHEAPLY! Thank you!
If any other information is needed please feel free to contact me at [email protected] because I really need the help on this, I really can't afford to go back and re-buy all this music (which I shouldn't have to do in the first place).

... I really can't afford to go back and re-buy all this music (which I shouldn't have to do in the first place).
No you shouldn't. Bear in mind, though, that Apple has set this up as a user-to-user board so all we can do here is try to help you figure out why the authorization procedure isn't working correctly for your new computer.
There have been a variety of issues reported with iTunes and Windows Vista, some I believe related to the authorization procedure. So the first thing I'd do is make sure you've downloaded and installed iTunes 7.1 which was just released yesterday.
That may solve your problem. If not, click on the Review Authorization Count link in the Why can't I authorize one of my computers? section of this Apple Support page and let us know how many authorizations you're using.
Be patient and we should be able to figure this out.

Similar Messages

Can't access previously purchased iTunes music ='(

So here's the problem:
So about five years ago or so my computer that held all of my files crashed. And I know, it's my fault for not storing them elsewhere =(
Now I don't expect Apple to help me get all the mucic I lost, but all I want downloaded to my new computer are all the songs, apps, etc. that I had purchased over the years, since I know they keep track of all that. Now you may wonder, "Why don't you just sync your iPod to your new computer and problem solved!"
Well... that would work....except for the fact that some buttholes broke into my car and stole my iPod touch, the last storage item that held my music. I know I can't recover the music that I had burned into it, but I have been hoping that Apple could go ahead and allow me to download the music that I have bought to my new computer and new iPod. So far, I haven't found a way to do this. So will I have to call Apple about this? It doesn't seem fair for me to have to buy music that I already 'technically' own. Any way to do this? Thanks

You can redownload those purchased music from your new iTunes.
Go to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Go through all the tabs to download again for free

I cannot retrieve previousely purchased Itunes on my lap top

I purchased music and now I cannot get it downloaded onto my new lap top . Apple wants to charge me again for the tunes again.

Redownload the music from the App via iCloud. See this article for more details.
http://support.apple.com/kb/ht2519
B-rock

For some reason I am unable to access my purchased itunes music from my icloud or from my computer. I suddenly get this message: say that I the original location for the song cannot be found.

For some reason I am unable to access my purchased itunes music from the purchased folder in the itunes store or in my icloud. The descriptions of the songs I purchased are there, but when I attempt to play them it says that the original location of the song cannot be located. This is so frustranting. How do I get my songs back??

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

HT201272 All my previously purchased iTunes Music will not play on my iPhone 5. I am really frustrated! If anyone knows how to help, please do so :)

I cannot play any of my previously purchased iTunes songs/albums on my iPhone 5. The songs are listed as downloaded, but when I go to play them, the 'play' screen appears for about 2 seconds, and then disappears. I have followed all the steps I can find online. My phone is syncing with iCloud these days. Please help if you can!

Welcome to the forums.
This hasn't yet been reported but the fact that it's only songs you purchased that plays is suspicious. What is the format of the other music? (Go into iTunes and select one and press Ctrl-I and report on what it says there).

HT1420 I have bought a new computer with windows 8 (ugggg) and I appear to have lost all my 500 + previously purchased itunes - anyone help me with this? I have tried all usual routes

I have bought a new Advent computer with Windows 8 and I cannot access my 500 + itunes purchased at great expense - where are they? Are they lost ? I have tried all the routes suggested by "help and support" but no luck.

Hello there, TeakayisGrandma.
The following Knowledge Base article should help you get squared away:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

Cannot access music purchased with an earlier email ID

I cannot access music purchased with an earlier email that is no longer valid. Do you know how I sync all my e-mail addresses under one ID?

Perhaps iTunes Store Support could help you:
https://expresslane.apple.com/Issues.action
... but the key to success will very likely be to figure out that password. Then you would be able to authorize that account in iTunes.

Upload previously purchased itunes on new computer

I just purchased a new macbook pro this evening and was wondering if it was possible for me to upload all of my previously purchased itunes songs onto this computer without having to use an ipod or an external hard drive. I read somewhere that you had to request a special transfer on apple.com? Is this true?

No, this is not true. You get ONE download. It is your responsibility to backup your own music, and to move it where you want it.
You can use your backup copy to do this, home share ( http://support.apple.com/kb/HT3819 ), migration assistant ( if your old computer is a mac.
"PRODUCTS CAN BE DOWNLOADED ONLY ONCE; AFTER BEING DOWNLOADED, THEY CANNOT BE REPLACED IF LOST FOR ANY REASON. YOU SHALL BE RESPONSIBLE FOR BACKING UP YOUR OWN SYSTEM, INCLUDING ANY PRODUCTS PURCHASED OR RENTED FROM THE ITUNES STORE THAT ARE STORED IN YOUR SYSTEM."
http://www.apple.com/legal/itunes/us/terms.html#SERVICE

HT1918 i changed my credit card on my apple id and now i cannot download previous purchases?

i changed my credit card on my apple id and now i cannot download previous purchases?
the songs appear on lightgray color on my itunes but i cannot play or download them again.

- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.
If you can't log into Settings>iTunes and App stores with your new ID them mean there is a problem. Try restting the password and try to sign in again.
iTunes Store: Retrieving and changing passwords (Apple ID)
Can you sign in with the new ID on your computer?
Last, contact iTunes.
Apple - Support - iTunes - Contact Us

How do I authorize my 100+ previously purchased itunes music that is in protected aac form? It prompts that my computer is not authorized even though it is.

How do I authorize my 100+ previously purchased itunes music that is in protected aac form? It prompts that my computer is not authorized even though it is.

are you saying that your computer is autharized from guessing, or do you know it is becuase it says it. in itunes, go to the advanced tab and the last option in that tab should be either aurhorize, or de-authorize. What does it say?

Cannot access Graphics - bad class file

Hey.
When I try to compile my source I get an error saying...
.\Man.java:146: cannot access Graphics
bad class file: .\Graphics.java
file does not contain class Graphics
Please remove the files or make sure it appears in the correct subdirectory.
It's on a different computer so that's not exactly it, but it's close enough. Compiler was working fine until the other day when i found out that all the source files were zipped up in src.zip, I had to extract Graphics.java so I could open it in emacs, and after I did that it started giving me that error message. There's nothhing wrong with my source, and I didn't move Graphics, it's still in the correct place exactly as it was, and i looked at it, all the right stuff is still inside. I'm quite confused.
So do I have to reinstall? That would mean a massive download on my 56k and I kinda wanna carry on with my work.

You should not need to unzip src.zip to use the Graphics class or any class that comes with j2sdk. The compiled classes are in jar files that are installed in certain directories when you install the j2sdk.
You should only need to have a line "import java.awt.Graphics;" near the start of your source code.
The error most likely occurred when the compiler found a Graphics.class file but inside the file is java.awt.Graphics class, not a plain Graphics class.

Missing list of previously purchased iTunes from 2012? How do I recover that?

I'm missing list of previously purchased iTunes from 2012? How do I recover that? Thanks for ideas.

All of your music should be in itunes on your computer.
Select it to sync and sync.

After restoring my ipad 1 I cannot access my purchased apps

After restoring my ipad 1 I cannot access my purchased apps. I am asked for my apple ID, and when I give it, it is not recognized.
Does anyone have an solution?

See if signing out and restarting refreshes your account.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try again.
Can you download a free app by any chance - a new app - not a purchased app. Maybe that will help reset your account.

Purchased iTunes files?

I am really considering to purchase finalcut pro but on my friend's mac, it doesn't seem to play the purchased itunes files. It gives this beep and when the file is rendered, it has no sound. Is this a copyprotection feature or is there another way? I remember Steve Jobs mentioning once that it is compatible with iTunes. Anybody? If i paid for all these songs, i should be able to use them for my own videos.

Uh oh..this can of worms again.
iTunes purchased music contains Digital Rights Management that prevents its use with professional applications. However, music purchased with iTunes does work with iMovie. The reason? iMovie is for the hobbyist and music over home movies is considered "fine."
But Final Cut Pro is a professional application and iTunes music will not work in this application. There are "sync rights" that come with putting music to professional video.
You may be editing a home project, but that doesn't change the fact that it won't work. Apple assumes (rightly so) that iMovie will be used by hobbyists for home movies, and that FCP will be used by professionals for produced works. Thus they prevent iTunes purchased music from working in it.
Lets not get into the "but I paid for it therefore I can use it" arguement. Search "itunes" in this forum and you will find LONG threads arguing several points.
But please, lets not open another flame fest on this topic.
Shane

Cannot access JScrollPane, bad class file !!!!

Hi everybody. I have got a big big problem. I can not compile my code because this message alwayes is displayed:
C:\Java\hosseindab\Dabb.java:8: cannot access JScrollPane
bad class file: .\JScrollPane.class
class file contains wrong class: javax.swing.JScrollPane
Please remove or make sure it appears in the correct subdirectory of the classpath.
private JScrollPane skrollytan;
I tried to uninstall and reinstall SDK och Textpad, but it didn't work. I even installed them on another computer, but it was the same problem. I do not know what has happened. I have tried j2SDK 1_3_1_15 and j2sdk 1_4_0_01. No use. I could compile the same files some hours ago, but now the Textpad says NO, NO, NO!!! and generates the above error. Just please help me, I don't have much time to deliver my java program.
The code is:
import java.awt.*;
   import java.awt.event.*;
   import javax.swing.*;
   public class Dabb extends JFrame implements ActionListener
       private JLabel lBild1,lBild2,lBild3;
       private JScrollPane skrollytan;
       private JPanel panelen;
       private JRadioButton knapp1, knapp2, knapp3;
   private JSplitPane delning;
   private ButtonGroup gruppen;
   public Dabb()
        lBild1 = new JLabel(new ImageIcon("Solnedg�ng.jpg"));
        lBild2 = new JLabel(new ImageIcon("Vinter.jpg"));
        lBild3 = new JLabel(new ImageIcon("Bl�a kullar.jpg"));
        skrollytan = new JScrollPane();
        panelen = new JPanel();
        gruppen = new ButtonGroup();
        knapp1 = new JRadioButton("Solnedg�ng",true);
        knapp2 = new JRadioButton("Vinter",false);
        knapp3 = new JRadioButton("Bl�a kullar",false);
        delning = new JSplitPane();
        delning.setLeftComponent(panelen);
        delning.setRightComponent(skrollytan);
        Container c = getContentPane();
        c.add(delning);
        delning.setMinimumSize(new Dimension(300,300));
        panelen.setLayout(new BoxLayout(panelen,
                               BoxLayout.Y_AXIS));
        gruppen.add(knapp1);
        gruppen.add(knapp2);
        gruppen.add(knapp3);
        panelen.add(knapp1);
        panelen.add(knapp2);
        panelen.add(knapp3);
        knapp1.addActionListener(this);
        knapp2.addActionListener(this);
        knapp3.addActionListener(this);
        setSize(600, 400);
        setVisible(true);
        setDefaultCloseOperation(EXIT_ON_CLOSE);
   public void actionPerformed(ActionEvent e)
        Object o = e.getSource();
        if(o == knapp1)
            skrollytan.setViewportView(lBild1);
        else if(o == knapp2)
             skrollytan.setViewportView(lBild2);
        else if(o == knapp3)
             skrollytan.setViewportView(lBild3);
   public static void main(String [] argv)
        Dabb v = new Dabb();
    }

Your post compiles for me, no errors.
As a guess. you have a problem classpath or mislocated or duplicate files.
This line is especially suspect: bad class file: .\JScrollPane.class
What is that leading period? Do you have a file named ScrollPane?
Something else in the computer is bad, not the program.
Try compiling from the commandline.

I cannot access previously purchased iTunes files.

Similar Messages

Maybe you are looking for