I cannot access the Advaced Email set up screen from my 9300 Curve

Can I talk to someone in Blackberry who can solve my email problem? Blackberry premium email team have been unable to help me for the last 5 weeks despite many attempts. Blackberry forums and BIS do not address why I cannot access the Advanced Setting screen to set POP/IMAP details for my primary email address from my phone. I have 3 other email address's working fine. I have had a 9300 Curve for the past year and this problem only occurred when updating the Blackberry software to 6.0 Bundle 2647 (V6.0.0.00 - Platform 6.6.0.223) 5 weeks ago.I am desperate for help....Jeff Dakin -

Hi and Welcome to the Community!
So as to avoid wasting your time with redundant advice, please post EVERYTHING you have already attempted, with exactness and clarity, especially since you've already been escalated to the folks who certainly should have been able to solve it.
Thanks.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Similar Messages

Hi , I cannot access the 'view data' and 'data'

i cannot access the 'view data' and 'data'
command from the oracle model's table so that i want to see the tabl's details
only .
I'm getting
'cannot display data ' ., java.lang.Nullpointerexception
plz anyone suggest the reason..thanks in advance.

Hi,
'view data' and 'data' concern a context
let's llok your defaut context in designer, and your logical schema of the model. If no physical one exist for this(context, logical schema), describe it. If it exist, i think you have a description pb. test data server.
MA

I had to set up a new email ID, because I no longer had access to my old email address and Adobe was forcing me to change password, but I could not access the verification email. Now I cannot read my books under my new ID, even though I got Adobe support

I had to set up a new email ID, because I no longer had access to my old email address and Adobe was forcing me to change password, but I could not access the verification email. Now I cannot read my books under my new ID, even though I got Adobe support to set up my new ID.

If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

Bought a MacBook Pro for granddaughter for college and she cannot access the app store to purchase apps needed for class. Always gets security questions that she did not set up and therefore she is denied access. But it does show her redeemable balance.

I bought a 13" MacBook Pro for our college bound granddaughter. She cannot access the app store as she
gets security questions to answer that she never set up, and of course it won't let her purchase anything. She has
a redeemable balance, but can't get past the security questions and can't seem to find another way to circumvent this.
What can she do?

If she has trouble with the first advisor, she can always ask to speak to a senior advisor. However, AppleCare isn't really needed in cases like this, as the iTunes Store is quite familiar with accounts of this nature, and it's more of their speciality. Your daughter may want to contact them next time, but it's only email support at the moment (soon to change).
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

I cannot access my old email address anymore, however I have used it for my apple ID and now I want to delete it because the account has never been verified in the first place so my password for it doesn't work. What do I do?

I cannot access my old email address anymore, however I have used it for my apple ID and now I want to delete it because the account has never been verified in the first place so my password for it doesn't work. So when I want to download apps I have to sign in with apple id but I can't so I made a new one, However I can't seem to be able to delete the old one. What do I do?

You can't merge Apple IDs. You also can't cancel (delete) and existing ID, you can only choose to stop using it.
If your old ID was compromised and you can no longer access it, you'll have to contact Apple for assistance. Go to https://expresslane.apple.com ; click 'See all products and services' at the bottom of the page. In the next page click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then then 'Apple ID account Security’.

Mail cannot access the mail server, but other email clients do.

My web host recently had extended problems with the mail server my sites are on. Now, Mail on my iMac Intel 27 Duo says it cannot access the server. However, Thunderbird and Entourage Mac have no problem. Sending from Mac Mail seems to be Ok as well. I've checked the settings over and over. I received no system disk for this machine when I bought it. Do I need to reinstall Mail, and if so, how?
The info below from Connection Doctor shows it appears to be trying to access through Port 25 but I have Mail set for 587 as instructed by the hosting company. I have renamed private info in the text below.
READ Jan 16 09:56:42.941 [kCFStreamSocketSecurityLevelNone] -- host:mail.myemail.com -- port:25 -- socket:0x11f51aed0 -- thread:0x122c48a20
250-servername-a41.g.webhostname.com
250-PIPELINING
250-SIZE 40960000
250-ETRN
250-STARTTLS
250-AUTH PLAIN LOGIN
250-AUTH=PLAIN LOGIN
250-ENHANCEDSTATUSCODES
250 8BITMIME

However, Thunderbird and Entourage Mac have no problem. Sending from Mac Mail seems to be Ok as well. I've checked the settings over and over.
Well if TB and Entourage can both send and receive but Mail can only send I can only conclude you missed something in you rechecking. Of course with you being the only one checking you are going to make the same "mistake" and never no it. So post the relevant POP server info for your ISP (edit out personal info and passwords of course):
Account Info:
Incoming Mail server: pop server address
User Name:             required user name POP server is looking for (censor)
Password:              password required by POP server (censor)
Advanced:
Port:      995, 25, default?
Use SSL:   yes or no
Auth:      kind of authentication

Exchange active synch - I keyed the wrong passcode and now it is not asking for a passcode just tells me that I cannot access my business email.. Is there any way to reset ?

Exchange active synch - I keyed the wrong passcode and now it is not asking for a passcode just tells me that I cannot access my business email.. Is there any way to reset ?

press and hold both the power and home buttons until the apple logo appears and then let them go. Wait till the phone restarts and then try

Got help fixing my youtube problem, now that is working. In the process of making the fix, lost my aol set up. Re installed it, but cannot access the icon. How do i get my AOL back?

Got help fixing my youtube problem, now that is working. In the process of making the fix, lost my aol set up. Re installed it, but cannot access the icon. How do i get my AOL back?

If it's an application, it should be in the Applications folder. If in doubt, double click on the hardrive icon to open it up, then press Command+F (find) and in the window that comes up for what you want to find, type in AOL and it should appear. You can either drag it to the Dock for easy access or make an alias of that, and drag that alias to the Dock. Oh, and just so's you know, this forum is for Desktop macs only. We may be able to answer your question about a MacBook Pro. Same kind of animal, but different breeds.
good luck
John b

Do you know why I cannot access the scheduling and rescheduling features of onetoone? This is over several days. Either I am not able to fill in the ID/password boxes from an Apple email appointment reminder, or if I go through Apple onetoone via Safari,

Do you know why I cannot access the scheduling and rescheduling features of onetoone? This is over several days. Either I am not able to fill in the ID/password boxes from an Apple email appointment reminder, or if I go through Apple onetoone via Safari, I get perpetual spinning after I fill in and click. Help! Thanks.

Call the store in question:
http://www.apple.com/retail/
Extension 5 in the stores in my area has usually led me to getting ahold of a real person. It may differ by store.

My original apple id which i use for itunes is not in the form of an email address and because of that i cannot access the cloud, if i change my id how will it affect my itunes account

My original apple id which i use for itunes is not in the form of an email address so i cannot access the cloud. if i change my apple id will it affect my itunes account?

Welcome to the Apple community.
You can use your primary ID or your alternate ID to log into iCloud. If you aren't sure what these are, you can find out at...
My Apple ID

HT201320 if i set up a new email account on my iphone 4 can i get security code or extra pin to stop others accessing the new email account?

if i set up a new email account on my iphone 4 can i get security code or extra pin to stop others accessing the new email account?

No, and if I noticed anyone that I allowed to use my iPhone checking my email which is the same as opening any of my snail mail without my permission, that would be the last time they used my iPhone.

I have an old Apple id, created without the email address, and now I cannot access the account

My account got hacked, so I had to change my Apple ID and related info.
My original Apple ID was just my name (not an email address). Now I cannot access the songs and other materials I purchased with that ID.
I cannot recreate the ID because currently IDs must be email addresses.
Any ideas? Someone else posted this question too, but got no feedback. That was over a year ago.

You cannot delete an Apple ID, you can only choose not to use it. Also, your @me.com address is associated with this ID and cannot be moved to another ID or be used to create a new ID.
All you could do is create a new ID using a different email address with your name in it. If you do you will have an associated @icloud.com email address.

HT4864 i set up my icloud mail on my ipad but i cannot access the mail box from my mac, please help

i set up my icloud mail account on my ipad but i cannot access the account on my mac, please help

Apple>System Preferences>iCloud
Sign into your iCloud account and switch on the services you want to use.

HT5312 I cannot access to rescue email. How I can change the email?

I cannot access to rescue email. How I can change the email?

Go to http://appleid.apple.com and sign in. Click 'Edit' next to the address which forms the ID and enter the new address.
Then go to iTunes and sign out if necessary, then sign in with the new ID address. (The account and actual ID remain the same, you've just changed the login.)
If you have an iCloud account using the same ID, turn off Find My iPhone/iPad/Mac if it is enabled, and sign out before proceeding. Failure to do this will cause problems.

I received an email that I have unused money from a gift card. I do not have the gift card and now I cannot access the unused money. What do I do? Phone support could not help me.

I was notified by iTunes that I have unused balance from a gift card. I no longer have said gift card and now cannot access the unused balance.
Customer support on the phone could not help me.

You do not need the card once it's been redeemed. The balance will be tied to your iTunes Store account. Just log into your account on any of your devices and you should be able to see and spend the balance.
There is no telephone support for the iTunes Store, just so you know for future issues. The iTunes Store provides support only via a web form.
Regards.

I cannot access the Advaced Email set up screen from my 9300 Curve

Similar Messages

Maybe you are looking for