I cannot access the App store
I am unable to access the App store.
Everytime I click on the Icon it keeps searching then gives me a message that the App Store cannot be opened.
How do I fix this?
Thanks.
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom
Similar Messages
-
I cannot access the app store because the iPad is requesting a password to an Apple ID that does not exist. The app store seems to be using an @me iCloud address as the Apple ID. This is not my ID or email addresses. How can this be changed to my Apple ID?
Easy, just sign out then back in again.
iOS: Changing the signed-in iTunes Store account
http://support.apple.com/kb/HT1311 -
I cannot access the App Store from my iPhone 4S with iOS7. How do I fix it?
I cannot access the App Store from my iPhone 4S with iOS7. How do I fix it?
Hey 8325,
There's an article that goes over what to do when you're having issues connecting to the iTunes store:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
You'll want to follow the steps in the "Troubleshooting on an iPhone, iPad, or iPod touch" section.
Take care,
Delgadoh -
I updated to the new IOS and I cannot access the App Store -- everything else works -- even ITunes -- what do I do to fix this?
1. Make sure internet is working
2. Make sure you are using the latest software
3. Settings>General>Date and Time>Set Automatically>On
4. Make sure Time Zone is correct
5. Try restart iPad -
I bought a 13" MacBook Pro for our college bound granddaughter. She cannot access the app store as she
gets security questions to answer that she never set up, and of course it won't let her purchase anything. She has
a redeemable balance, but can't get past the security questions and can't seem to find another way to circumvent this.
What can she do?If she has trouble with the first advisor, she can always ask to speak to a senior advisor. However, AppleCare isn't really needed in cases like this, as the iTunes Store is quite familiar with accounts of this nature, and it's more of their speciality. Your daughter may want to contact them next time, but it's only email support at the moment (soon to change).
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I had two (2) different ISP's, one for the mobile phone and one for the computer. I have changed my Apple ID in iTunes, and also changed my ISP provider for my mobile phone. NOW I cannot acces the App Store (through the iPhone icon. How can I change the Apple ID for access to the App Store which keeps requesting the 'old' Apple ID (lost the password and cannot get help as ISP is no longer available for help) Have tried syn, no rsult, I have the new Apple ID as Apple ID on my mobile phone. Help required here???
To change the iCloud ID on your devices you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted (if using iOS 7), then sign back in with your current ID.
If you don't know the password for your old ID, or if it isn't accepted, you will have to temporarily recreate it in order to delete the existing account. To do this, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password. -
My ipod says is has wi fi but i cannot access the app store or anything else online
My ipod says I have wi fi but I cannot access anything online. It worked for a long time then quit. I have already reset everything and started over and I still cannot get it to work???
First off, make sure you can access the internet from your computer. If that does not work then you have issues with either the router or you Internet Service Provider.
If you can surf the web, try accessing the Apps Store from iTunes on your computer, not your iPod.
If you can get to the Apps Store via iTunes, try again from your iPod. If that does not work you may have to restore.... -
I cannot access the app store with my ipod 4g, can any one help me please?
For some reason i am unable to access the app store on my ipod touch 4g or even syn on the pc the app that i have down loaded. Please help me.
What happens when you try? Error message?
Have you synced apps from that computer/iTunes library? You can only sync apps from your one syncing computer. -
How do I access apple app store. The doc icon bounce forever & when the page finally appears, it is just blank?
1. If you haven't already done so since this started, log out and log back in, or restart the computer. Then try again.
2. Otherwise, if you're using "LittleSnitch" or any similar third-party software that blocks outgoing network connections, remove or disable it according to the developer's instructions and test.
3. If possible, connect to a different network and test.
4. There are reports that resetting the PRAM may solve the problem in some cases. I can't confirm. -
HT5622 Cannot access the App store until I change my region. How do I do that?
I am not able to download app until I change my region. How do I do it
This might help you: http://osxdaily.com/2013/05/24/change-country-itunes-app-store/
In short, if your account has a credit card associated to it, it probably won't be possible to change your region. -
Kindly repy for the above from Apple Experts......
Thanking you in advance...are you signed in to those stores? do you have them restricted in settings, restrictions?
-
When trying to use my latest password, I get unknown error on my mac air and cannot get accesss to download Lion,
Ugh, after spending an hour at Genius downloading Leopard so I could come home nad download Lion,
Help?What you are telling me is contradictory information. So you will have to start over and give us proper details. One can not download Leopard for example. Or even Snow Leopard.
Can you also give me a screen shot showing me this exact error message on your system? -
I cannot access the Itunes store, but I can update my apps.
I cannot access the Itunes store, but I can update my apps. I have checked the following per Support:
http://support.apple.com/kb/TS1368
These articles have helped other users resolve connection issues:
Using MSCONFIG to troubleshoot conflicts in Windows Vista
http://support.apple.com/kb/HT2292
iTunes for Windows: iTunes Store Connection Troubleshooting
http://support.apple.com/kb/HT1527
iTunes for Windows: Connection Issues when using Internet Filters, Accelerators, or Firewalls
http://support.apple.com/kb/TS1379
iTunes for Windows: Could not establish a secure connection to the iTunes Store
http://support.apple.com/kb/TS1470
iTunes for Windows: Can't access the internet if proxy settings are incorrect
http://support.apple.com/kb/TS1490Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
Now launch your iTunes and see if it is working now. -
After downloading OS 6, receive this error message "Cannot connect to Itunes store" after attempting to access the App Store. I can access Itunes. Advise
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Could be you are not connecting to the internet via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
My ipad app store is frozen for 5 apps insalling. I cannot access the apps or finish installing updates
If the App Store itself is frozen, quit the app completely and reboot the iPad.
Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If the updates themselves have stalled - try some of these things and see if they help.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.
Maybe you are looking for
-
HT4623 how can i create an apple ID account without a credit card???
how can i create an apple ID account without a credit card?
-
Looking for Upgrade Disk: 32bit, Vista to Windows 7 Home Premium
Hi, Computer novice here. Accidently ordered x64bit and need the x32. Best case scenario: Anyone in the Cumming GA area who could let me borrow their upgrade disc? Spoke to Lenovo help and they said can't send me the correct disk becuse the upgra
-
Compile error with insurance sample
When I compile the Insurance-Javafiles, I get the error Class oracle.ifs.beans.xxxx not found in import. I use the IFS 1.0 and Oracle8i Standard Edition Release 2 both on NT. I run the ifsenv.bat and followed the instructions for installing the Devki
-
How do I download previously purchased Photoshop Elements 11 and 12 to new laptop?
I received a new Toshiba Satellite Touchscreen laptop for Christmas and I want to download my previously purchased Photoshop Elements 11 and 12. I need help and/or instructions on how to do this on my new Windows 8 OS as I tried and had to uninstall
-
I cant install itunes ! I downloaded the latest version from the offcial site, and everytime i try to install it it stops half way due to Windows Installer Package error. It says I'm missing a program required to continue this installation. I've trie