I cannot access the AppStore on MacBook Pro.

I can access this board using my Apple ID as well as the iTunes store, but cannot log into AppStore nor can the AppStore find my internet connection even though every other application can. I have logged out of everything and logged back in, restarted several times, reset the PRAM...can't think of what else to do. I ordered two MacBooks together, and the other one works great, logs into everything fine.
Running on a refurbished MacBook Pro, 4 GB memory, 2.4 GHz i5.
Any thoughts?
Thanks.

http://www.apple.com/support/mac/app-store/contact.html?form=account

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