I cannot access the icloud as the email address is no longer valid and i do not recall the password.

Accessing icloud when email address is no longer valid and password is not recalled.

iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

Similar Messages

  • HT4847 I have an old icloud account on my iPad wish to delete the email address in no longer valid and I can't remember the password how do I delet it

    Looking for help deleting an old icloud account the email address is no long valid I thought I changed this and deleted it previously but the iOS 7 update brought it back and won't let me delet any suggestions

    If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must use the previous owner's password to get permission to use the device. If you cannot get the password your father put on the iPad you will never be able to activate the device and no one can help you do it.

  • My iphone doesn't recognize the user ID that the itunes account on my computer recognizes.  It was changed on the computer because the original user ID email address is no longer valid

    My ipone doesn't recognize the user ID that the itunes account on my computer recognizes.  It was changed on the computer because the original user ID email address is no longer valid.  Can someone please help me with this?  Thanks!

    Hi there,
    Thanks for the reply.  I did think that could be the case but then other books would also show up as apps on phone but not counted as an app.  Maybe book apps downloaded from the app store work in this way whereas books bought from the ibooks app show in ibooks and not as apps.
    I guess that would make sense, it must be because they are books but downloaded from the app store rather than the book store so they are visible as an app but don't actually get counted as an app.
    Would you think that's the case too?
    Thanks
    Adam

  • TS1702 When I try to update an App I am getting my old email address (which no longer works) and when I put in its password it says password or username is wrong. but it does not give me an option to put in my new user name. How can I correct this.

    When I try to update an App I am getting my old email address (which no longer works) and when I put in its password it says password or username is wrong. but it does not give me an option to put in my new user name. How can I correct this.

    What you are getting is the AppleID (AppleID can be an email adress) used at the time of the purchase of this app.  It is an identifiant allowing Apple to link your purchase to your account.
    If you want to manage associated email, you can go at https://appleid.apple.com but the AppleID could never be modified.  
    I do not know if in your case, it is just that you no longer use your old email address or that you actually a 2 AppleID.  In any case, you will have to remember the password related to the account used for your purchase.  If you don't, just use the link above to try to retreive your password.

  • HT5312 My rescue email address is no longer valid and I can't remember my security questions answers.  How can I reset my security information

    I have money in my Itunes account, but have forgotten the answers to my security questions.
    The rescue email address that was linked to my account is no longer valid and I can't access it any more.
    How do I re-set my security questions and rescue email so I can purchase itemsvia my iTunes account?
    Help?

    You will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to update your rescue email address for potential future use.

  • Had to change my Apple ID because the original email address is no longer valid.  How do I change the iCloud user name on iMac?  I found instructions about signing out of iCloud and signing back end.  It asks questions about contact, etc.

    Had to change Apple ID due to email address no longer valid.  Trying to change id for icloud...saw direction online about signing out of icloud and signing back in...when it ask questions about contacts, photos, etc. being deleted how do I answer those?  That just sort of freaks me out.

    For the ones that give you an option, select the option you want (keep on the Mac or Delete). For the ones that are simply warning you, click on Delete from Mac.
    They will all come back when you sign back on, since all you did was change your existing Apple ID to a new email address. It's the same iCloud account, just with a different name.
    It's the only way to get your updated ID signed onto iCloud.
    Cheers,
    GB

  • Cannot get link for contact to work.  Rescue email address is no longer valid and I cannot remember my security questions to update it

    I cannot make any more iTunes or Apps purchases because I cannot remember my security questions.  I have read online that you cannot update rescue email address (mine is no longer valid) until you answer the security questions.  I have clicked on the link for support on account management but it never opens.  I am very upset because all I am needing to do is make purchases.  Any ideas or numbers or actual links you can post in response is appreciated.

    Click here and find the phone number for your country.
    (78231)

  • I need to change the security questions/answers in my Appleid, but my rescue email address is no longer valid and I can't change it.

    Help me change my security questions. 

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102456)

  • I forgot my security question but my verification email address is no longer valid, what do I do?

    I have never needed to answer my security questions, so the correct information slipped my mind. But my dilemma is the fact that the verification email address is no longer valid and I'm not sure how to get my verification.

    Ok so you are unable to remember your security questions and the verified rescue email is no longer active.
    The only other way to reset those would be to contact AppleCare for assistance. Follow the link below for the number in your country:
    http://support.apple.com/kb/HE57

  • The email account I used to purchase a number of songs inmy library is no longer active and I do not rember the apple ID associated with that email. How do I authorize songs I purchased on that account on my new computer?

    Years ago I purchased a number of songs in my library using a corporate email address that is no longer valid and I do not remember the password. As I have no way to retrieve these songs and autyhorize them it because of the inactive account I cannot play the songs on my new computer without repurchasing them. Any suggestions?

    Just authorize the computer and retreive them.
    Go here -> https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/iforgot .
    FYI: you should have simply updated the AppleID with new info and continued to use it instead of creating a new one.

  • TS1672 I want to sync the 2 apple ids from my touch and ipad.  One of my email addresses is no longer valid but I cannot seem to change it.  Help

    hi, I have 2 apple IDs one for a touch and one for an ipad.  I would like to merge the two together but the first ID is connected to an email address I no longer use and cannot access.  Does anyone know how I can do this.  I get messages on my touch showing my old email address which I cannot alter.

    Try changing the password by using the security question answer vice respoonding to an email. See:
    http://support.apple.com/kb/HE36
    When you can access the account yu can then change the email adddress.
    I no longer have an email address that was also my Apple ID. Can I still use the email address as my Apple ID?
    Apple recommends you change your Apple ID to your current, working email address. This will not create another Apple ID, it will only change it to your working email address. See How to change the name you use for your Apple ID if you'd like more information.
    Note: @mac.com and @me.com Apple IDs can not be renamed.  If you no longer use the .mac or .me email address be sure to add your valid email address as an additional email address.
    I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
    Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
    If you are wondering how using multiple Apple IDs relate to iCloud, see Apple IDs and iCloud.
    If problems, contact iTunes.
    Apple - Support - iTunes - Contact Us

  • How do I change my iCloud Account email?  I keep getting prompted to enter a password associated with an old email account I no longer use. I do not have the password for it.  How do I change my iCloud Account?

    How do I change my iCloud Account email?  I keep getting prompted to enter a password associated with an old email account I no longer use. I do not have the password for it.  How do I change my iCloud Account?

    You can't delete an existing account, you can only choose to stop using it.  It will still be there should you decide to use it again in the future.

  • This email cannot be delivered to user@domain because the email address is no longer valid

    We have Exchange 2010 and Office 2010 clients. All of our users are experiencing problems when trying to send e-mails to a customer domain. After typing the email address in, a message immediately appears saying: This email cannot be delivered to
    user@domain because the email address is no longer valid. If we proceed and send the message anyway, we get the NDR shown below. I have tested from a Hotmail account and the recipient is receiving those mails
    fine, the problem is for any user at the recipients domain and from any user at our domain, I have tried using OWA and the same problem so I know it is not the cache. Does any one have any ideas as I have been pulling my hair out  ! Thanks.
    Delivery has failed to these recipients or groups:
    [email protected]
    The email address that you entered couldn't be found. Check the address and try resending the message. If the problem continues, please contact your helpdesk.
    Diagnostic information for administrators:
    Generating server:
    xxx-sbs.xxx.local
    [email protected]
    #550 5.1.1 RESOLVER.ADR.RecipNotFound; not found ##
    Original message headers:
    Received: from
    xxx-sbs.xxx.local ([fe80::4bbd:1665:5716:1dae]) by
     xxx-sbs.xxx.local ([fe80::4bbd:1665:5716:1dae%10]) with mapi id
     14.02.0387.000; Wed, 14 May 2014 15:35:42 +0100
    Content-Type: application/ms-tnef; name="winmail.dat"
    Content-Transfer-Encoding: binary
    From: SENDE (SENDER EMAIL ADDRESS)
    To: "RECIPIENT EMAIL ADDRESS
    Subject: SCAN ATTACHED
    Thread-Topic: SCAN ATTACHED
    Thread-Index: Ac9vgcUbgbouRWzgTjS5UqGhPHduZQ==
    Date: Wed, 14 May 2014 15:35:41 +0100
    Message-ID: <F645248CCF819B4FA674E2F35CC71EE602ADF254@ xxx-sbs.xxx.local>
    Accept-Language: en-GB, en-US
    Content-Language: en-US
    X-MS-Has-Attach: yes
    X-MS-TNEF-Correlator: <[email protected]>
    MIME-Version: 1.0
    X-Originating-IP: [192.168.16.20]
     

    Hi,
    Do you mean your domain users can’t send messages to a specific domain? And users can send other external domain messages well? Also check whether you can receive external messages or not.
    Please check whether this destination domain is listed in the accepted domain of your Exchange server(EMC > Organization Configuration > Hub Transport > Accepted Domains). If it is, please remove it from the list. Additionally, since the issue happens
    to all domain users, I suggest we can collect any logs in your Exchange server to ask a question in Microsoft Exchange Server forum for more professional suggestions:
    http://social.technet.microsoft.com/Forums/en-US/home?forum=exchange2010
    Regards,
    Winnie Liang
    TechNet Community Support

  • How do I change my alternate apple id from the old email address I no longer use? I am not given an edit option. Thx

    How do I change my alternate apple id which is an old email address I no longer use? I am not given an edit option. This old email address has already been removed from alternate email options but does not want to leave the alternate ID position! Thx

    Your apps were purchased under the old ID, so they will have to be deleted and re-purchased/downloaded under your new one.

  • Hello, sent me the email canceling my account creative cloud, and I did not cancel the account, I do not understand the reason for the cancellation was because term option than 1 year and not yet completed.

    Hello, sent me the email canceling my account creative cloud, and I did not cancel the account, I do not understand the reason for the cancellation was because term option than 1 year and not yet completed.

    There is payment related issue, I have send you a personal message, please respond as requested.
    I shall raise a request to the digital river store from where it was purchased.
    I am from the Customer care Team.
    Regards
    Rajshree

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