I cannot access the Internet even though I have a wifi connection

I'll bet this question has been asked before, apologies for any redundancy. The facts:
OS 10.9.3, Firefox (though the problem is also true for Safari).
I connect to wifi at me guest house here in Hoi An, Vietnam, but cannot access any websites at all. None of the other guests here have the same problem, for that reason, as well as based on my experience the last two months travelling in this country, I do not think it is the isp.
I've followed all of the suggestions at support.apple.com/kb/HT4628. Some random settings:
Location: Automatic
TCP/IP settings--Configure IPv4 Using DHCP, but no DHCP Client ID.
Configure IPv6: Ling-local only.
DNS server: the same IP as for IPv4
None of the proxies are checked, where it says @Bypass proxy settings for these Hosts & Domains, there ".local, 169.254/16".
And all I do is watch the Firefox rotating symbol go round and round and round.
Thanks for any suggestions.
Lindy

Linc:
Apologies for the slow reply, I've spent the last few days in a remote part of a national park here in Vietnam, the first time I've been in a location without wifi in this wifi-positive country.
Answer to your question: I ran Network Diagnostics three times before I started this discussion thread, and three times got to the message stating that diagnostics could not locate a problem or offer a solution.
End result: all I had to do was log into a different wifi router. The guest house where I had the problem had two routers, and I could not access the Internet from either one. Again, very strange because four other people occupying the same building had no problems.
But when I tried accessing the net from a coffee shop a quarter-mile away, no problem. And no problem from my current hotel.
DNS? A firewall? Until the problem arises again, and hopefully it won't, I will remain clueless.
Thanks for your help.

Similar Messages

Cannot access the internet even though I'm connected to my WIFI network

I cannot access the internet even though I am connect ed to my home network or guest network. My desktop pc works fine, but not the laptop.

The new laptop shows it is connected but will not let me access with passwords I have written down. What or where is the password it is looking for?

HT4623 I am unable to access the internet even though my wi-fi signal is strong. It circles then times out. I can't even check for software updates. It tells me "Unable to Check for Update, an error occured while checking for a software update" What can I

Help! I have an older iPad. I am not sure which version. I cannot access the internet even though it shows a strong Wi-Fi signal. I have tried re-starting and when I tried to search for updates I couldn't access. It told me an error had occured. What can I do? Thanks!

Me too having the same thing what's the solution for this how can I update

My BBM wont connect to the internet, even though I have a strong internet connection.

Hello!My phone is an Iphone 5 My BBM was working fine until the end of the day, where it would say that it was still "connecting" to my internet, even though I had strong wi-fi. I left it for 45 minutes and it was still connecting. Also, when i was sent a message on there i'd get the "preview bar" or notification and be able to read it from there, but if i were to open the app and look, my messages wouldnt have sent and i cant see theirs either! I have restarted, turned off the internet, tried my 3G etc I have also reinstalled the app 5 times, to no avail.I manage to log in, it loads for a few minuites and then gives me the "temporary server error" However, I made a new account (to see if that would work) and it worked straight away! No loading errors at all!But when I try to use my account, it wont work. Could anybody help me here? Thankyou! xxx

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Turn Off your iPad. Then turn Off the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
On your iPad go to Settings > General > Reset > Reset network settings and see if that enables you to connect.
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
 Cheers, Tom

My ipod touch 4g has just been updated to the latest ios but it wont connect to the internet, even though it is wi-fi connected? please help

hi everyone, i've updated all software etc to ios 5.0.1 from ios 4.1 as it has taken me 1 year to figure out how do the update. Everything has been restored and working but i've been able to connect to my wi-fi but still won't let me use the internet, I have done the 'forget network' and re-connected back to my wi-fi but still no connection to the actual internet. Someone please give me some tips or hints. Thank you

Despite the WiFi sign you may not really be connected to your WiFi network.
Your router may not have given your iPod a valid IP address when the iPod requested it. To check on this go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address shown starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix for this can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

Won't let me browse the internet, even though it says I am connected

Hey I just bought an Ipod Touch and tried connecting to my unsecure network. I did that just fine and it said I had really good signal but I tryed to go to google and it said "cannot find the server". Does anyone know what is happening? I would really appreciate an answer!

I'm having a similar problem. I'm trying to get on the internet at my school, it normally requires a username and password to get on to it from a laptop, but the Touch doesn't allow me to put in my username. I put my password in that is associated with my username and it doesn't work. I then tried "admin" as the password, and it connected me, but when I try to get on the internet it says that it can't find the server. Anyone know how I can get around this, or fix it? THANKS!!

After site migration, users are unable to access the site, even though they have permissions, prompted to request access

Not sure whats going on here...
SharePoint WSS3.0 -> SharePoint 2013 Ent
Used ShareGate migration tool.
I migrated the site, and everything appears to be in place as expected. Users and groups are all assigned just like before.
But when users try to access the new site, they are prompted to request access.
Some users are in AD groups, that are in SharePoint groups, and some users are direct members of SharePoint groups. So far it seems to be groups with read or contribute access. The owners seem to be able to access the site fine.
This makes no since...?
Any ideas?
Joshua Fuente

Thanks, I think I may have found the issue... But it still odd, and I am still verifying if it is in fact the issue.
The old site has a visitors group, that contains an AD security group.... But that AD security group contains a DL. I know that's a problem... But it should also be a problem in the source site. (but its not)
Only thing I can imagine is that at some point the user had direct access, and it was changed to AD group. And then AD group was changed, and somehow SharePoint just didn't catch on.... (just a guess)
In any case, I am having the users added to the AD security group to see if that works.
But I will check out your script if that doesn't work.
Thanks!
Joshua Fuente

I am still having issues with connecting to the internet even though it shows I am connected to a network

What am I doing wrong. I am trying to connect to my home network??

ALSO: My iPhone can connect to other WiFi networks just fine, but not this one.

Hi - i have an ipod and when i connect to my pc and try to update the software, its says that cannot update as im not connected to the internet even though i am. what can i do?

hi - i have an ipod and when i connect to my pc and try to update the software, its says that cannot update as im not connected to the internet even though i am. what can i do?

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem

Since about 2 weeks ago for no apparent reason, the internet on my iPad suddenly stopped working (when I open Safari, it says: "Safari cannot open the page because it is not connected to the Internet"), even though the Wifi icon in the top left corner sti

hi

Since about 2 weeks ago for no apparent reason, the internet on my iPad suddenly stopped working (when I open Safari, it says: "Safari cannot open the page because it is not connected to the Internet"), even though the Wifi icon in the top left corner still shows full signal. However, I noticed when I went into Wifi settings (Settings>Wifi) that there is no checkmark next to my network name (only the spinning circle icon, as if it's trying to process something). This only happens at home (I can browse the internet while connected to Wifi at university). My other Apple devices (MacBook Pro and iPhone 4S) work perfectly fine at home.
I've tried resetting my router, restarting my iPad, resetting Network Settings on my iPad, and tried following Hynes' instructions on this thread:https://discussions.apple.com/thread/2453187?start=15&tstart=0, but nothing has worked so far (although I have to admit that I found the instructions on that thread somewhat confusing, so there is a chance that I accidentally did not follow them properly).
Could someone please help? It'd be VERY much appreciated.

HT1766 For some unknown reason, I cannot access the internet through my Wi-Fi connection, even in my own house with the computer on. What shall I do?

I cannot access the internet with my Wi-Fi connection on my IPad2. It began with my trying to reply to a message. I then got a msg that I had the wrong password or user name. Now I have no access and cannot get or send mail, or access the internet. What shall I do?

If you have access to wifi router you may check its log and see what does it say...
Try set the router for no hidden and no password wifi and try to connect. If you iPad can connect then add password to wifi settings on the router and try to connect again... etc...

I did a software update on my ipad and now cannot access the internet. how can i fix this?

I did a software update on my ipad to 8.1 and now cannot access the internet. How do I fix this? My mail updates, but to get internet access I had to move from wifi to cellular data, and now even cellular data does not allow me access.

Hi Go to settings Reset Network Settings After Reset you need to enter your Router wireless key Before you do this turn off your Router for 30 seconds Also an option is to go on Websites for your make of Router look for any Firmware updates but you can do this later. Cheers Brian

Apple TV cannot see my computer even though I have verified that both are set to the same home sharing network. I can see my music and Netflix but not photos.

Applw TV cannot "see" my computer even though I have verified that both are set to the same home sharing account. The router works OK as Netflix comes through as does access to music.

Welcome to the Apple Community.
The following article(s) may help you.
Troubleshooting Homesharing
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings

Boot camp Assistant says Im not connected to the internet even though I am

When I get to the part where I need to burn a disk or save to external drive it says I can`t because I`m not connected to the internet even though I am and I have no idea what to do.

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem

I cannot access the internet via wifi on my time capsule.

I cannot access the internet via wifi on my time capsule even thought it was shown that I am connected to the time capsule with full wifi on my iMac. I use to be able access the internet via wifi on the TC. However, after playing around with the airport utility on my iPad I was no longer able to access the internet via the wifi on myTC. How can I fix this problem?

Did your TC recently upgrade firmware to 7.6.3?
I recommend you do a full factory reset.. and redo the setup.
Use different names.. SMB type.. ie short, no spaces. pure alphanumeric for everything.
Use only WPA2 Personal security.
If that doesn't work, give more info.
Age of the TC.. model number.. A1xxx from the base.
Firmware revision.
In the computer are you getting the correct IP and router and dns values? Please post a screen shot.

I cannot access the Internet even though I have a wifi connection

Similar Messages

Maybe you are looking for