I cannot access the online site or view my converted file!!!

I downloaded two 16pg word documents last night. This morning I went to view them and one of them was successfully converted. I went to view pdf and another screen popped up and went gray but froze. I closed it down and went to try again this time I got a white screen and it froze. I exited once again but now I can't even get in to see my orders. I am trying to log on to creatpdf.adobe.com and it will not not even let me in. WHAT IS GOING ON!!! I am paying $10 a month for a website I cannot even access.
HELP!
Dawn Berry

I downloaded two 16pg word documents last night. This morning I went to view them and one of them was successfully converted. I went to view pdf and another screen popped up and went gray but froze. I closed it down and went to try again this time I got a white screen and it froze. I exited once again but now I can't even get in to see my orders. I am trying to log on to creatpdf.adobe.com and it will not not even let me in. WHAT IS GOING ON!!! I am paying $10 a month for a website I cannot even access.
HELP!
Dawn

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