I CANNOT ADD FILES TO EMAIL IN FIREFOX BUT I HAVE NO PROBLEMS WITH WINDOWS INTERNET EXPLORER. wHY?

I CANNOT ADD FILES TO EMAIL IN FIREFOX BUT I HAVE NO PROBLEMS WHEN USING WINDOWS INTERNET EXPLORER

Perform the suggestions mentioned in the following articles:
* Make sure that you are using the '''"Remember History"''' setting as described in this article -> [[Settings for privacy, browsing history and do-not-track]]
* [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache Clear Cookies & Cache]
* [[How to clear the cache#w_clear-the-cache|Clear the Network Cache]]
Check and tell if its working.

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When I open an email and use a link it always opens with win internet explorer, why?

If an email directs me to a web site the new web site always opens in Windows Internet explorer. I expect it top open in Firefox but this dose not happen.Why?

Hopefully this support article is what you need:
http://support.mozilla.com/en-US/kb/How+to+make+Firefox+the+default+browser

Yahoo! Cannot add files to email.

Yahoo!
Ever since I downloaded Safari 5, I cannot add files to emails (esp photos). Safari would freeze up, and I would have to power down and reboot in order to surf. Any solutions to this matter other than switching to gmail?

HI,
BrowserPlus is causing problems when attaching files to Yahoo mail:
Go here for uninstall instructions.
http://help.yahoo.com/l/us/yahoo/browserplus/uninstall.html
Carolyn

I updated my browser to the last versoin of firefox (31). But I have a problem with mozilla. why tha toolbar of alexa does not work on it?

Hello...
I updated my browser to the last versoin of firefox (31). But I have a problem with mozilla. why tha toolbar of alexa does not work on it?

After a quick search in the addon.mozilla.org page, it looks like that add on is still compatible with version 31. Please try to [[Re-enable add-ons that were disabled when updating Firefox]] or make a back up of the add on folder in the profile folder and reinstall the add on. [[Back up and restore information in Firefox profiles]]

I have a MacBook and cannot connect to App Store. I have no problem with the internet connection. I want to be able to buy the apps that are available for my computer. The date, time and location are all correct - all the suggestions have failed

I have a MacBook - I am unable to connect to App Store - I have no problems using the internet to connect to anything else. I have checked out all the suggestions - Apple Preference and time, date, location etc. they are all correct. I cannot think what else I should do. Any suggestions please Cynthiafromgrayshott.

If you don't see any messages, not have anti-malware running or the Firewall on, try installing the Mac OS X 10.6.8 Update Combo
It's ok to do this even though you are already running v10.6.8 (according to your profile).
Restart your Mac after the combo in installed, try the App Store.
Also... if you have an app called Little Snitch installed, that can prevent a connection to the App Store.

I cannot open my Hotmail emails from Firefox. I have been on the hotmail Help Forum and they suggest to use Internet Explorer. Does Forefox not support Hotmail now?

Hi,
I can log into hotmail but cannot open my emails or go to Sent items or anything. I have gone on the Hotmail Help Forum and MANY people are having the same problem. Hotmail say we should use Internet explorer and they do not really answer about using Firefox.
People using Firefox 3 and 4 are having problems.
Also, i downloaded Forefox 4.0.1 and it was not fully compatible with Kaspersky - has this problem also now been resolved?
In summary - is Forfox 4.0.1 NOT comaptible with Hotmail and Kaspersky?

Sorry, I can't help with Hotmail, beyond clearing the cache - I haven't used it for 11 or 12 years now. Surprising that a Firefox 3.6 version would have trouble there, as 3.6 has been around for well over a year and Hotmail problems are usually with a recent release of Firefox.
IMO, if Hotmail support can't help you with Firefox issues on their website and can only recommend using IE, maybe it's time to change web mail service providers. My advice is to signup with a different web mail service, one that takes Firefox seriously. Then set up forwarding in your Hotmail account to have all your Hotmail emails forwarded to that new account. Then slowly transition your email contacts over to the new email address over time. As long as you log in to Hotmail every month or two, your account there should stay active and emails sent there should get forwarded to the new email account. I have done that three times in the last decade, and the first one I transitioned from was still forwarding email thru the two intermediary accounts to my current account until last summer when that service finally changed owners and they wanted all new accounts set up or transitioned to their new software - which I didn't do - and I hadn't even signed into my account there in over 4 years and "forwarding" was still working.

I cannot access my sky emails using firefox, but I can do with internet explorer

With sky, I put in my username and password and then sign in, I get the message: Problem loading page. The connection was reset
The connection to the server was reset while the page was loading.
The site could be temporarily unavailable or too busy. Try again in a few
moments.
If you are unable to load any pages, check your computer's network
connection.
If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web. When I use internet explorer using the same information, I receive my emails

Hello there.
Have you tried deleting your emails cookies (see [https://support.mozilla.com/en-US/kb/Deleting+cookies this] for help) and [http://support.mozilla.com/en-US/kb/How+to+clear+the+cache clearing your cache]? That will probably help.

How do I stop Firefox from creating untitled web pages when I try to send email from a web page. The only way I have found is to turn the computor off and then reboot. I don't have this problem when using Internet Explorer

Every time I click on a web site that has an email option the browser starts making untitled web pages and never stops unless I turn the computer off. It is very frustrating to not be able to use an email option when offered by a web site. The only way I can send email messages on the Firefox browser is to go into my hotmail acct. and copy and paste the addresses. I don't have this problem when I use the Internet Explorer browser.

See [[Firefox keeps opening many tabs or windows]]

Downloaded file from Firefox but it is not opening in the internet explorer

1. I have java script file where it will download the content to a xml file . Below is the java script code
// "data:application/octet-stream," + encodeURIComponent(content);
var dataURL = "data:application/octet-stream," + encodeURIComponent(textToEncode);
window.location.assign(dataURL); // To change the current page
2. when we are trying to open downloaded xml file in internet explorer through the javascript it is throwing Type Error : Access denied . But, when we open the xml in notepad++ and re- save it is able to open in internet explorer.
below is java script code to open the xml file -
if (window.ActiveXObject) {
xmlDoc = new ActiveXObject("Microsoft.XMLDOM");
xmlDoc.async = false;
xmlDoc.load(fname); // fname refers to the file path where we downloaded
return (xmlDoc);
i am not able to resolve the problem .can you please help me on this . Thanks in Advance

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

Recipients cannot open files sent through Adobe Send. There was no problem with Adobe send Now. They see a blank page only! Please help!

My recipients only get a blank page. I show file sent. This is with Adobe Send. Adobe Send Now had no problem.

I'm sorry to hear that you're having a problem with sending your files through Adobe Send. Can you provide more details?
What type of file are you sending?
When you download the file yourself, is it blank?
Are all recipients having the same problem?
Do the recipients get a Preview of the file?
Are they seeing the blank document as a Preview as well as after downloading?
Would it be possible for you to send the file to me through Adobe Send? I will provide you with my email address in a Private Message.

Since last two days, I am unable to access my email at hotmail but there is no problem with gmail

my mail id is [email protected] Am unable to access this with Firefox but opens with GoogleChrome. Since I have been using Firefox for 10 years I do want to use it. Other pages and Bookmarks open with Firefox -- problem is only with my hotmail account. It is accessible from my ipad too.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
*In Firefox 29.0 and above, click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
*In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on ''Help'' (or click on ''Help'' in the Menu bar, if you don't have a Firefox button) then click on ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".<br>
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Bridge 6 will not open common file types - e.g., jpeg, but CS6 has no problem with them

I had had CS5.1 and CS6 on this PC. I uninstalled CS5.1; now, I can open common file types (eg.g, *.jpf, *.bmp) directly from CS6. However, Bridge 6 triggers an error message to the effect that "Windows cannot find (....\CS5.1) - in other words, Windows still wants to associate file types in Bridge *^* to CS 5.1 - not to CS6. As a result, bridge is effectively dead in the water.

Yet another case of what happens when you uninstall an old version with a newer one present.
The old version takes a lot of registry items with it on the way out, leaving empty pointers to itself rather than the new version still present. It's as if the old version uninstaller can't imagine the possibility of anything newer, so it just says to the OS "Photoshop is no longer installed". It's not just file associations, Lightroom users have reported similar problems with "Edit in Photoshop".
Sometimes these pointers can be easily re-established, but more often a full uninstall/reinstall is needed, maybe with a run of the CC cleaner tool tossed in for good measure.
This happens all the time, posts like this trickle through the forum at a steady state. I can't imagine why this has never been acknowledged, and why Adobe officials keep saying that it's perfectly safe to uninstall previous versions. It's not. Yes, it could well be that the bug, or whatever you prefer to call it, is ultimately in the Windows registry. But this happens with such solid regularity that some official recognition would be in order.
The safe procedure is to always uninstall in strict reverse version order, then reinstall.

I would like to have a password required before using Firefox as there is available with Windows Internet Explorer and Chrome.

As it is known for every one the danger of the internet for kids with out parents watching them so I need a password.

How do you require a password for IE and Chrome? (I think there is an add-on available to add this feature to Chrome.)
If you have your children sign on to Windows using their own username and password, you can easily control which programs they run: http://windows.microsoft.com/en-US/windows7/Prevent-children-from-using-specific-programs
I'm not aware of any startup password add-ons for Firefox, but there are filters available, such as [https://addons.mozilla.org/en-US/firefox/addon/foxfilter/ FoxFilter] (I haven't tried it myself).

Hangs up when i try to access email, do not have the problem when using internet explorer

do not get indication of number of emails on home page. have att.net which uses yahoo.com. when i click on email icon i get the rotating circle icon, but just stays there for longer than i have been willing to wait. get out of there by right click and reload. do not have problem if using internet explorer

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!

I have a problem with my Internet Security and the new Firefox, where can I get the previous version which I had before my system crashed?

Hi I use CA Internet Security Suite which checks ALL pages and searches, but it does not work with this version, also I wish to use Goggle Toolbar which ALSO does not work with this version where can I get the previous version? As my harddrive crashed I have had to install windows 7 and this version doesn't seem to allow me to change my homepage, why is this? Cheers Ernest

You can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com

I CANNOT ADD FILES TO EMAIL IN FIREFOX BUT I HAVE NO PROBLEMS WITH WINDOWS INTERNET EXPLORER. wHY?

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