I cannot add storage to my icloud even after using settings menu and manage storage, signing in, and pressing BUY button.

help
i sign in to iTunes store from settings menu etc etc ---manage storage---- buy $20.00 plan ( 15 gb )
password, etc
says
INSUFFICIENT FUNDS
I know that ! that is why i want to add funds !!!

Hello FirstTimeUser712,
Thank you for contacting Apple Support Communities.
I would suggest updating your iCloud billing information before you attempt to upgrade your storage plan.
See the following article:
support.apple.com/kb/PH2616
http://support.apple.com/kb/PH2616
Regards,
Jeff D.

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Hi vanessato,
Thanks for visiting Apple Support Communities.
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I cannot add storage to my icloud even after using settings menu and manage storage, signing in, and pressing BUY button.

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