I cannot add wifi to network?

I cannot add wifi on my pro to network was working
OSX 10.9.1

Hi @al_in_SC ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue with the HP Officejet 8620 Printer not adding to your printers and scanners on your Mac 10.10 system. Here is a link to the software and drivers for the printer. This might help see it. 
The Mac should not be connect to a guest network as this will not let the printer print to it.
Here is a document to check the Network Settings. This will tell you if you are connected Wireless to the router. What is the Ip address?
Don't forget you can call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link to get the support number for your region. They will be happy to assist you immediately.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Similar Messages

  • Cannot add wifi password

    Hello All!
    So I have an iPad Mini (Retina) T-Mobile if it really matters. Which I don't think so. But I cannot currently add a wifi password.
    I've tried everything I can think of including resetting the WHOLE device.
    When you go to add a Network I click "Other" and I can add the name. Then I can click on Security, but after I check WPA2, there is NO BACK button to supply the password.
    On my iPhone it works just fine.
    Any thoughts?
    Thanks
    Nate

    Here's how to approach this one.
    1. Tap Settings > WiFi > Other network
    2. Enter the name of the network you are trying to log onto
    3. Tap Security and tell the iPod what type of security the network is using
    4. Tap Password and enter the network password
    If this still doesn't work, reset your network settings (tap Settings > General > Reset > Reset Network settings and try the steps above again once the iPod restarts.
    If you don't know what type of security is being used by the network, ask the owner before you try to log in. WEP encryption and the iPod have a love-hate relationship so if you still have problems, do write back.

  • Cannot add a Canon Network printer to iMac (Intel) OS 10.8.3

    I have never been able to connect this mac to the networked printer(Canon ImageRunner Advanced C5045).  The printer is detected as a printer nearby connecting through bonjour, but it won't print with the updated drivers, it wont print with generic drivers.  I've added it by IP address, by advanced settings with IP address, When I use the canon drivers, it gives me a driver error -50.  When I use the generic drivers it says its connecting and says it sent the prints, but nothing comes out of the printer.  I'm kind of at a loss.  Any suggestions?  Please?

    been sitting here non stop for two days trying to make it work. 
    Under Adding it by default:
    Ive used the canon driver UFR II (both US and UK) 2.43 which is supposed to work with 10.8. This leads to an error "Cannot communicate with the printer, or the printer is not supported. If the printer is supported, check the printer connection and add it again, then start Printer Utility to get the printer information." Ive used the generic PostScript printer driver and the generic PCL printer driver.  These say they have printed - but nothing comes out of the printer.
    Under adding it by IP
    Ive used IPP with canon drivers/generic drivers (canon drivers error -50 - generic drivers say they have printed but nothing comes out)   Ive used Jet Direct with canon/generic drivers (no results) Ive used LPD with canon/generic drivers (no results)
    Under adding it by windows
    I've found what I believe to be the printer, but it asks me to log into the printer with a user name and password - I dont have either and didnt need any such thing to set it up on the windows machine right next to it.
    Under adding it by advanced
    under canon CUPS BDL - got error -50
    under canon CUPS Uni-direct IP - got error -50
    under canon CUPS Uni-direct USB - got error 50 and Printer is not responding.Check the printer power and connection, and then try sending printing job again.
    under canon UFR - got error 50
    under IPP - got couldnt connect would you like to continue - yes - says printed - no results
    under IPP (http) got error -50
    under IPP (https) - got error 50
    under IPP (ipps) got error 50
    under Jet direct - got no results
    under LPD/LPR - got no results
    under windows with spoolss - got log into printer with user name and password - followed by error -50

  • I cannot add a Wi-Fi guest network. Gone to Utilities Airport Utilities and all get is an image/browser of my Airport Extreme. Looking for the browser which has the title Wireless but cannot find anywhere. I need help?

    I cannot add a Wi-Fi guest network. Gone to Utilities>Airport Utilities and all I get is an image/browser of my Airport Extreme. Looking for the browser window which has the title Wireless but cannot find anywhere. What am I doing wrong?

    Open AirPort Utility. The first screen looks something like this:
    Click on the AirPort Extreme and another screen will appear. Click Edit, then the window with the Wireless tab will appear.
    If you do not see these screens, you will need to start over and configure your AirPort again.

  • Cannot add networked Brother MFC-7820N after upgrading to Leopard

    Hi,
    I did a clean install of Leopard on a new drive I installed on my Macbook. Then I migrated my account from an old drive which was running the latest version of Tiger.
    Leopard is running fine, except that I cannot add my networked printer (Brother MFC-7820N). According to Brother, the printer drivers come with the Leopard CD. In the /Library/Printers/Brother directory there sub-directories for Brother LUT, Filter, Icons, Profiles, Utilities. So I think the drivers are present.
    In the Print & Fax system preference, I click to add a printer and nothing shows up under "Default". According to Brother's instructions, the printer should show up. Is the MFC-7820N Bonjour capable?
    Is there something else I need to do? I am not running control center like I did under Tiger.
    Any help would be appreciated.
    Network is a wireless network with the printer attached to a netgear wireless router.

    Okay, I found the answer to the problem. It is a Brother configuration, not a Leopard one. Needed to setup Bonjour on the printer by configuring the mDNS properly.
    From a browser, go to your printer using the ip address. Click on Network configuration link. Default user/password is: admin/access. Find the "mDNS" link, click on it. Then configure with a name such as BrotherMFC and select enable. Once this is setup, then clicking on "+" in the print and fax system preference works.

  • TS1398 my ipod touch worked fine on my wifi home network. After not using my ipod for a month or so, I cannot access the internet. All other devices work fine. Thus, its not my home wifi....I tried resetting...forgetting....nothing works...still cannot ac

    hello - my ipod touch worked well until a couple of months of non-use. Now, I cannot access the internet thru my wifi. All my other devices have no such problem. I have tried resetting wifi, "forgetting network" turning wifi off and on....nothing works....can anyone help?

    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router.
    - Reset networks settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    Does the iPod see the network? Error message? Does the iPod connect to other networks?

  • I have ipad2, using wifi home network and ios7. Why I cannot play youtube...help!

    I have ipad2, using wifi home network and ios7. Why I cannot play youtube...help!

    You don't download anything at all. The feature is built into the iPhone 4 already. Your carrier has to support the feature and there might be an extra charge to use it.
    You can read about how it works here.
    iOS: Understanding Personal Hotspot - Support - Apple

  • HT1203 I moved my Itunes media folder to my public folder in my home folder so that my wife can share my music when she logs on to my computer. Since then aperture has been unable to locate the music files and I cannot add any of my itunes files to a slid

    I moved my itunes media folder to my public folder in my home folder so that my wife can share my music when she logs on as a user. Since doing this Aperture cannot locate any itunes music files and so I cannot add any music to a slideshow. All of my existing slideshows no longer play music. Can anyone help?
    Thanks

    Thank you for your prompt response - I did as you said and did a drag and drop into the iTunes window - it imported and got my album art from the net. When I started Itunes with the shift key down I was prompted to choose a library but since I copied over the media folder and not the library folder I was unable to select that so I guess I will have to create a new library and add in all the music, videos, etc. unless I wait for my laptop and export the library or at least that seems to be the case? In short, all my data (iTunes media folder) is on my external drive and can be added to the blank iTunes screen but I can not choose a library folder. Is there anyway around completely making all those playlists again? I am not sure my laptop will survive the shop with data intact and really hate to start over on those.
    In an unrelated question - I collect old TV shows from the 1950's. Can I make playlists within the home video folder somehow?  In other words like one for Quiz shows, one for comedies, one for police and detective shows, etc. while I am remaking all my playlists for my music if I end up having to go that route?
    Once again thank you for helping me out. I am not too Itunes savvy and really appreciate you taking the time to answer.

  • I currently have a D-Link DI-604 broadband router with windows computers.  How can I add wifi to the network for use with ipad?  Can I use AirPort Express?

    I currently have a D-Link DI-604 broadband router with windows computers.  How can I add wifi to the network for use with ipad?  Can I use AirPort Express?

    Yes. You can directly connect an 802.11n AirPort Express Base Station (AXn) using an Ethernet cable. The AXn would then just need to be configured as a bridge to allow the D-Link to continue to provide both NAT & DHCP services for all network clients connected to either router.
    In this configuration, the AXn would broadcast a wireless network for your wireless network clients to connect to.

  • Playbook cannot find WIFI networks

    Hi, I have a new Playbook 16gb wifi and the wifi isn't working. Essentially what happened was after I completed the initial setup it prompted me to install an OS update after which the WIFI stopped working. I cannot connect to any network no matter the type a/b/g/n, the frequency, the channel or the mode. I have tried on two Netgear routers, 1 DLink and 1 iPhone (used as a hot spot). I have tried PBS using the actual button and the PIN but neither works. It just cannot find any networks. 
    I tried resetting to factory defaults but that has made the situation worse because I am now stuck at the setup screen with no networks to complete setup. I can't connect to the desktop software either because the installation hasn't completed.
    Any suggestions would be greatly appreciated.
    Cheers
    David

    Hello
    Were you able to fix the wifi issue ?
    I have successfully reloaded QNX OS on the Playbook using Desktop manager.
    Version 1.0.7.2942 was loaded.
    I still have the same problem, it is impossible to connect to the wifi network.
    I have tried wpa2, wpa and wep , nothing works. I have tried at over 10 different routers.  I tried with routers where other playbook wifi works well, but this one playbook won't connect, I always get the same error while trying to pair to the network, it doesn't event get to the acquiring IP address phase.
    Thanks

  • Cannot add time capsule to network wirlessly

    cannot add time capsule to wireless network

    You can do it easily by loading 5.6 utility into Mountain Lion.
    Here is a method. You can find others if you search or google around. Most use Pacificist which is paid software whereas this is free.
    How to load 5.6 into ML.
    1. Download 5.6 for Lion.
    http://support.apple.com/kb/DL1482
    Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
    Leave the package open on the desktop so you can see the file. AirportUtility56.pkg
    2. Download and install unpkg.
    http://www.timdoug.com/unpkg/
    Run unpkg on the desktop.. If your Mac refuses to run the software, because it wasn’t downloaded from the Apple store, go to security in preferences and allow other software to work.. this is limitation of trade methinks. You can set back later if you like.
    Now drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. in finder, open the new directory, drill down.. applications, utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
    You cannot uninstall version 6 (now 6.3 if you updated) so don't try.. and you cannot or should not run them both at the same time.. although I have had no problems when doing so.
    5.6 utility has more controls than later v6 utility.
    Apple moved these things to the automatic area.. but they do not always work.
    Go to the wireless setup..
    Hold down the option key when you select wireless mode.
    There is the option, join a wireless network.. you can use it.
    Please note the following.
    1. When you join a wireless network, the TC will become a dumb client. Ethernet will turn off.. wireless AP will turn off.. it is simply a disk connected by wireless.
    2. Backups will now be over the main retwork wireless and it will be extremely slow.. that is why it is a hidden option .. it never worked well. The TC is designed to be used by ethernet.

  • Cannot get wifi or blue tooth on 4s even after resetting network settingse

    Cannot get wifi or blue tooth on iPhone 4s even after resetting network settings.

    iOS: Troubleshooting Wi-Fi networks and connections

  • Cannot add preferred networks in network preference

    Dear all,
    I have a quite strange problem after someday. Every time I switch AirPort on, I have to choose the wireless network from the list available, and the computer doesn't join the right network automatically.
    I went to Network -> AirPort -> Advanced, and I found the reason is that there is no preferred network stored there. Even I chose the option "remember networks this computer has joined", the computer couldn't remember any wireless network I joined. Then I tried to add a known network manually, but System Preferences just kept quitting unexpectedly after I clicked "OK" to save the network I just added.
    Any ideas why this happened?
    Many thanks,
    Xiaowen

    Then try a simple reset of you wireless connections. Just disconnect to any wireless connections. Then go to System Preferences (in your Dock)->Network pane and at the top of that pane use the drop-down "Location". Create a new Custom Location calling it whatever you want. Then at the bottom of the Network pane click on the 'Apply' button to save your new Location. Lastly rejoin your wireless network and see if it is add or you can manually add one.

  • I am in Singapore and have a Starhub prepaid SIM card. I cannot access wifi although it is visible on my network list. Do you now if I have to change any settings?

    Hi, I am in Singapore and have a Starhub prepaid SIM card. I am a Verizon (US) customer but want to access WiFi. My device shows being connected but I cannot access wifi. Do you know if I have to change any settings to access wifi on a SIM card?

    hi, this thread already deals with the issue:
    How can I prevent getting calls from number that are not in my address book?

  • Cant see any airport option on mac mavericks..and cannot see wifi on my ipone wen i start network sharing

    cant see on available wifi networks on my iphone....when i start sharing wifi on network preferences..can anyone pls help

    sharing wifi network through macbook pro/mac mavericks

Maybe you are looking for