I cannot archive emails with attachments

I can archive emails without attachments, however, when I include any emails WITH attachments, I get the following error message: "Server xxx has disconnected. Server may have gone down or there may be a network problem." Once I choose an email with an attachment and try to archive it, I have to close and re-open Thunderbird before I can even archive emails without attachments again.

First check to make sure you have data turned on and not just Wi-Fi. From reading your question you seem to be saying e mail is working just not attached photos. What size are the photos as some HD photos can't be sent. Your camera may be set at a very high picture size and you can go to settings and lower the size and that may solve your mailing problem.

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    Hello
    I was starting to write the question when we found out what the problem was. So I thought I would share our resolution in here, in case someone fall in the same issue.
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    But when we try a file of 1mb, the mail goes in the Outbox, Exchange status swith from Connected to Disconnected and the email stay there.
    The user is in a remote location, connected through VPN with the network where the Exchange 2013 server is
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    2. Re-create Windows profile: wont work
    3. Check ip settings: fine
    4. Try in OWA: wont work
    5. Look at Exchange settings for outgoing email size: 10mb
    6. Load my user's Outlook profile on another LAN: works fine
    That last point made me thought about a potential problem on the remote user's lan. So I did
    7. Check VPN config between the remote site and IT site: fine
    After googling the problem, I found that website (http://community.spiceworks.com/topic/396793-outlook-2010-client-suddenly-showing-disconnected-from-2013-exchange-server) that suggest to change the DNS setting on the client. However, the DHCP of my remote
    user was the router itself, which is giving a DC as primary DNS, and ISP DNS as secondary. I changed the secondary DNS for another DC in our organization, and guess what? Voila! Problem is gone!
    Thinking about it that make not much sense, as the primary DNS is always up the secondary shouldn't be queried. But that's what resolved our problem.
    Hope it helps someone!
    Martin

    Hi Martin,
    Thanks for your sharing:)
    If you have any question about Microsoft Office, welcome to contact us and feel free to post your issue on Office forum.
    Regards,
    Winnie Liang
    TechNet Community Support

  • Mail not receiving emails with attachments

    Hi
    I'd appreciate any suggestions in relation to the following.
    My wife and I both run computers from the one account, Mail on her PowerBook logging in through my name and password. Until recently, we have had no problems at all. However, it has come to light that my wife has not been receiving emails with attachments for some time. To test this, my wife sent an email with an attachment to her home email address from work, and copied it to me. I received the email and the attachment on my PC; my wife's Mac did not receive the email. I then forwarded the email with the attachment to her computer; this was successful. This would suggest some problem with her Mail account on the Mac. However, the configuration has not been changed. Is it possible for it just to stop working for some reason?

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  • Cannot send Emails with Attachemen​ts

    Hello
    i have problems sometime i can not send Emails with Attachements.
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    It am trying to send email with attachments they just won't send. I can receive attachment no problem.
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  • Problems sending email with attachments

    This is a long story.  We use a satellite connection at home and in our motorhome most of the time.  We use our air card (USB 760) for special needs and when we are travelling without our motorhome.
    The past two weekends I have had to use the aircard.  During that use I prepared some email with various sized attachments (max 1.2 meg).  On the first weekend the email with attachments would not send (Eudora/POP3/Godaddy).  Then I tried a different ISP I have to use for a special assignment (Eudora/POP3/Bellweather.net) and it went through. 
    When I got back to the house, I contacted Godaddy and they did not find anything in their system that would cause a problem.  During the testing with them, the email with attachments went through just fine (on satellite).  I laid it off to a Godaddy problem.
    This past weekend, I prepared another email with a small attachment and it would not send via either ISP.  Then I connected to the motel wireless and it went just fine via Godaddy.
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    Jim Shepherd
    three zero three 478 thirty five zero one.

    Message attachments are allowed in Hosted VZEmail Services using your USB 760 air card. However, to enhance security some attachment types will be blocked and cannot be sent.
    The blocked attachment types include, but are not limited to, the following:
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    .msi
    .vbs
    .com 
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  • Send emails with attachments residing in the network

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