I cannot backup because no more storage is displayed when the storage statistics shows Total Storage 5GB and Available Storage 5GB - basically i haven't used any memory but i cannot backup! please help

i cannot backup my iphone4s because no more storage is displayed when the storage statistics shows Total Storage 5GB and Available Storage 5GB - basically i haven't used any memory but i cannot backup! please help. i am only trying to back up my notes and contacts. that's it. and i don't think it will use up 5GB

On your iPhone, go to Settings>iCloud>Storage & Backup>Manage Storage.  There you should be able to see how much of your used storage is allocated to different things (ex., iphone backup, ipad backup, mail).  From there you should be able to figure out what is going on.

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