I cannot burn cds with itunes

i cant burn my music in itunes a error always appears

Hi Micko1965,
Welcome to Apple Support Communities!
What alert message do you see when you try to burn the CD? The article below is a good place to start, it provides general tips and links to other specific troubleshooting articles.
Can't burn a CD in iTunes for Windows
http://support.apple.com/kb/ts1436
Can't burn a CD in iTunes for Windows
Symptoms
Find out what to do if you can't burn an audio CD using iTunes for Windows. Sometimes an audio disc may not burn as expected. Here are some things to check.
Resolution
Update iTunes
Download and install the latest version of iTunes for Windows.
Check for unauthorized songs
iTunes will stop burning a disc if you purchased one or more of the songs in a playlist from the iTunes Store and the songs aren't authorized to play on your computer. This message should appear: "Some of the files can not be burned to an audio CD. Do you still want to burn the remainder of this playlist? For more information on why some files can not be burned, click below."
To find out which songs aren't authorized, play each song in the playlist. Songs that play are authorized. Songs that don't play aren't authorized. You'll be asked to authorize any unauthorized songs.
Make sure your playlist will fit on a single CD
If there are too many songs in a playlist to fit on a single CD, iTunes should ask if you want to burn multiple discs or cancel the burn. This message should appear: "The songs in this playlist will not fit on one Audio CD. Do you want to create multiple Audio CDs with this playlist split across them? This will require more than one blank CD to complete."
If you click the Audio CDs button, the burn will continue and you'll be asked to insert blank CDs until the playlist is completely burned. If you click cancel, the burn will be canceled.
To make the playlist shorter so that it will fit on a single CD, select a song to remove from the playlist and chooseEdit > Clear. Repeat this step until the duration of the playlist is between 60 and 80 minutes. The duration appears at the top of the playlist window. Most CD-R discs can hold 60 to 80 minutes of music.
Check how many times you've burned the playlist
An unchanged playlist that contains songs purchased from the iTunes Store can be burned no more than seven times.
Additional steps and submitting feedback
Go to iTunes Support to get additional troubleshooting suggestions specific to your optical drive configuration or to submit feedback to Apple.
Additional Information
For additional troubleshooting, please see these steps:
Additional troubleshooting tips for burning issues
iTunes for Windows doesn't recognize my audio CDs
-Jason

Similar Messages

Computer freezes when trying to burn cds with itunes

I don't know if this would help other people with issues related to burning cds with itunes but here it goes:
My computer running Windows XP SP2 and itunes 7.6.1.9 suddently stopped burning cds via itunes about a couple of versions ago. Burning would start correctly, however the operation never completed successfully, in fact, the computer would completly freeze before getting too far. The computer had to be hard booted, meaning I had to hold the power button to kill it. The only solution that I've come up with that effectively corrects this problem is as follows:
Close itunes
Go to Start > Control Panel > Administrative Tools > Services
Look for IMAPI CD-Burning COM Service and open it (double-click it):
If not started, start it by clicking the Start button
Select Startup Type as Automatic
Go to Recovery tab and set first, second and subsequent failures to Restart the Service
Click Apply and then Ok to close window
Look for iPod Service and open it:
If not started, start it by clicking the Start button
Select Startup Type as Automatic
Click Apply and then Ok to close window
Restart itunes, try burning a cd from a playlist in itunes. There is no guarantee that this will solve your issue, but it is worth a shot, it has worked for me so far.

Hi Toonz,
My CD Diagnostics....
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Hewlett-Packard Presario V2000 (PP985PA#ABG)
iTunes 6.0.2.23
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: Intel(R) 82852/82855 GM/GME Graphics Controller\Intel(R) 82852/55 GM/GME Controller
IDE\DiskST94019A_______________________________3.09___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomHL-DT-STDVD-RW_GWA-4080N_______________0C09___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: HL-DT-ST DVD-RW GWA-4080N, Rev 0C09
Audio CD in drive.
Found 16 songs on CD, playing time 55:24 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:22:62
Track 3, start time 07:24:45
Track 4, start time 10:48:10
Track 5, start time 15:09:25
Track 6, start time 15:38:00
Track 7, start time 18:13:72
Track 8, start time 24:20:60
Track 9, start time 26:28:05
Track 10, start time 31:11:25
Track 11, start time 34:39:65
Track 12, start time 36:13:22
Track 13, start time 38:48:47
Track 14, start time 43:30:57
Track 15, start time 48:22:65
Track 16, start time 50:48:10
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 10 16 24.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.

Help Please: Unable to Import or Burn CDs with iTunes

Hello,
At some point over the last few updates I seem to have lost the ability to import or burn CDs with iTunes. I've done so many times in the past with no problem however when I attempt to do so now my entire PC restarts or in a few cases gives me the generic Windows "iTunes needs to close" error.
So far I've made sure my PC is not overheating. I've ruled out spyware or viruses using AVG and CCleaner. I've swapped out power supplies only to have the problem continue. I am able to listen to music and/or burn CDs and DVDs in both of my drives using other applications with no problem. I've tried fresh, clean installs of iTunes all the way back to 8.02 with no success. I've even gone as far as to completely reformat Windows only to have this problem continue.
Any help or suggestions would be most welcome. I will be glad to provide any requested information, thank you.
Message was edited by: Simbelmyne

What good is buying your music through itunes if you can't burn a cd and/or back it up? Why isn't this issued solved - I can't burn a cd. I have missing registry files and warning that says to reinstall which I've tried unsuccessfully. Hopefully they'll find a fix before I lose my 500 songs I've purchased...does anyone back up on a external hard drive - any suggestions? Thanks

Error 4000 burning CDs with iTunes 7.1

iTunes checks the disc, then burns 3-4 songs, then cancels the CD burn wasting yet another disc. Also, I cannot backup my purchased songs with the backup feature. I get the same error 4000 when attempting to make a backup disc. These problems only began after installing iTunes 7.0. How can these problems be fixed? TIA.
BTW, other CD/DVD burning applications continue to function fine.
Here are the iTunes 7.1 diagnostics results:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Compaq Presario 061 DQ181A-ABA S6500NX NA410
iTunes 7.1.0.59
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: PxHelp20 (2.0.0.0), AFS2K (3.1.21.0),
UpperFilters: pwd_2k (7.0.0.162), GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
VIA/S3G UniChrome IGP
Connected Device Information:
DiskDrive, ST3160021A
Could not get bus type for CD, 50. Problem with installation of drive in Windows.
, Bus Address [0,0]
CDROM, HP DVD Writer 300c, Bus Type ATA, Bus Address [0,0]
CDROM, SAMSUNG CD-ROM SC-148C, Bus Type ATA, Bus Address [1,0]
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
E: HP DVD Writer 300c, Rev 9h04
Audio CD in drive.
Found 14 songs on CD, playing time 56:11 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:26:34
Track 3, start time 07:49:60
Track 4, start time 12:18:51
Track 5, start time 16:56:41
Track 6, start time 19:33:10
Track 7, start time 24:03:41
Track 8, start time 28:36:25
Track 9, start time 32:52:61
Track 10, start time 36:26:19
Track 11, start time 40:53:66
Track 12, start time 44:55:32
Track 13, start time 49:39:37
Track 14, start time 53:09:12
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 8 12 16.
The drive CDRW speeds are: 8 12 16 0.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.
F: SAMSUNG CD-ROM SC-148C, Rev B100
Drive is empty.
The last failed audio CD burn had error code 4000(0x00000fa0). It happened on drive E: HP DVD Writer 300c on CDR media at speed 16X.
Compaq Presario Windows XP

Same problems here. I have 2 different computers and tries 2 different CD-Rs and I found out that it has soemthing to do with the new "Protected AAC audio file" format.
Open iTunes, click on music, on the listing side of the screen right click on name, and then click on "kind".
I bet you can't burn anything with the "Protected AAC audio file."
No solutions yet, so just don't buy anything else from iTunes for now.

Burning cds with itunes and Windows Vista

It seems like my problems with itunes are never ending on my HP laptop with Windows Vista. Originally, itunes screwed up my disc drive, but then I downloaded the 64 bit version of it and that turned out ok. However, whenever I started itunes it says it wasn't downloaded properly and I won't be able to import or burn cds. I've downloaded it before multiple times to see if that message would go away when I started it up, but it didn't. That was fine for a while because I never burn cds but today I wanted to and it wouldn't work. It would say Disc Recording not found. So, I thought I should upgrade to the new itunes 8.1 but I was afraid to because it might screw up the disc drive again. And of course, it did. I even downloaded the 64 bit version. So I guess my question is, how can I install the 64 bit version without that error message and be able to burn cds?

paul's onto it.
if you run your DVD/CD diagnostics (in itunes "help > DVD/CD diagnostics", select DVD/CD diagnostics) and you see a 2380 error showing up down near the bottom of the diagnostics (you may need to scroll down a bit), try reinstalling the 64-bit version of the GEAR drivers iTunes uses for importing and burning.
here's a link through to the GEAR drivers. note that there are two different versions of the 64-bit drivers. be sure to get the one that matches your hardware:
GEAR drivers

Cannot burn CDs in iTunes

I have looked at dozens of posts with the same issues, but everyone's hardware, version, burner etc. so I thought I'd put my $0.02 in. Running Windows XP Pro 2002 sp3 32bit. iTunes 8.1.0.52. When I select a playlist to burn to CD, at the top of the box it says Disc Burner: No supported Disc burners found. When I hit burn, it says, blinking, Disc burner or software not found....
I do not have Nero. Have uninstalled and reinstalled iTunes. Ran diagnostics, it passes all. Apple, is anyone listening???

+"For the past few years I've been purchasing music through iTunes, then I'll burn it to a disc... and store the MP3's in my music library, but now I'm unable to do so."+
It would be far easier to buy the MP3s at an online music download store that sells songs in MP3 format, such as amazon.com.
MP3s can be played in iTunes, WMP, and virtually every other player and program.

Burning cds from Itunes

Cannot burn cds from itunes purchased cds or itunes playlists

Hi Queenv77,
Whether or not the track infomation shows up on a burned CD depends on if you are creating an Audio CD or an MP3 CD; track information is not available on audio CDs. The following articles have more information regarding burning CDs from iTunes:
iTunes 10 for Windows: Create your own MP3 CDs
http://support.apple.com/kb/PH1661
iTunes 10 for Windows: Create your own audio CDs
http://support.apple.com/kb/ph1660
How iTunes remembers audio CDs
http://support.apple.com/kb/HT3814
Cheers,
- Brenden

Cannot Burn Cd from iTunes

Lately, I have been unable to burn a cd, whether an Audio or MP3 cd. I will have a given playlist that correctly fits the available space. I press burn cd...and it says checking playlist, and will go so far as to say burn initialzied. then momentarily after, it will say cancelling-this may take a minute or two. it will then eject the cd and pop up an error message citing a 4 digit number that starts with a 4. in general i have been having trouble burning cds with itunes and other programs as well. can anybody help me, it will be appreciated. thanks!

Ok. I downloaded 7.1. and i had the same problem.
here is the new diagnostics i ran:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Hewlett-Packard Pavilion ZV6100 (EC373UA#ABA)
iTunes 7.1.1.5
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
ATI MOBILITY RADEON Xpress 200 Series
Connected Device Information:
DiskDrive, FUJITSU MHV2100AT PL, Bus Type ATA, Bus Address [0,0]
CDROM, MATSHITA UJ-840D, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
D: MATSHITA UJ-840D, Rev 1.02
Drive is empty.
The last failed audio CD burn had error code 4280(0x000010b8). It happened on drive D: MATSHITA UJ-840D on CDR media at speed 16X.
Also..my product says: HP Pavillion zv6000
Do you need my s/n and p/n.
I am beginning to think it might be the driver because no program seems to be any better. If this is the case, is this easily replaced, and is it expensive. Let me know if you need any other info. Again, I appreciate your help a great deal!!

Cannot Burn CDs Since I Transfered Itunes to an External Dirve

Hello
I need help with Itunes, Itunes does not open. Also I cannot burn Cds since I transfered Itunes to external dirve.
Please help.
Steve

iPods don't look for the library. iTunes does.
I recently moved my itunes music folder
Don't move your music folder.
Let iTunes do it.
Point iTunes prefs to the location where you wan tit.
Then go to menu Advanced -> *Consolidate library*.
This will copy the iTunes music folder to the location in iTunes prefs.

Unable to burn CDs with music downloaded from iTunes store

It seems that quite a few people have been having problems burning CDs using iTunes 5 and 6, but I'd like to know how many people are experiencing the same problem that I am. iTunes will not burn any of my playlists featuring tracks downloaded from the iTunes store. Playlists free of iTunes downloads, whether they contain tracks I've imported from CD or other MP3 files, will burn fine. If I try to burn a playlist that features tracks purchased from the iTunes store, iTunes simply freezes up and I have to close it down with the Task Manager.
I've spoken the the Apple support staff in the UK, and they've advised me to try closing down my anti-virus software and removing other music download programs. I've done both of these, but no luck. I have a case number but before I call them back, I'd like to know how many other iTunes users have had the same problem, and whether they've found a solution.

I have that EXACT same problem! I have no idea what to do though, but it is very mucho frustrating. Let me know if you find out anything, and I will do the same.

I have just had the message - download itunes as you cannot burns cds etc - this sometimes happens said the message. So I removed itunes and downloaded it again and now when I click to open it says 'itunes library .it' cannot be read as it was created by

Hi, I have just had the message - download itunes again as you cannot burns cds etc - this sometimes happens said the message. So I removed itunes and downloaded it again and now when I click to open it says 'itunes library .it' cannot be read as it was created by a newer verson - help!

See Empty/corrupt iTunes library after upgrade/crash.
tt2

HELP! I updated my software and can no longer burn cds using iTunes

I followed all of the troubleshooting steps for not being able to burn a cd. I was able to burn cds with other cd burning programs installed on my pc, but itunes was the only program that would not burn the cd correctly. itunes would go through the entire process of burning: check media, check playlist, burn cd, finish burning cd. itunes would even ask me if I wanted to import the new cd into my playlist after it finished "burning" my cd but there was never anything on the cd. I also tried playing the cd using other programs and in other equipment but it never worked. I updated my software recently and I thought I could try to go back to an older version because I never had this problem before. However, when I uninstalled the newer version and tried to reinstall an older version of itunes, the older version of itunes refused to open because my music library was apparently created by the newer version of itunes. I don't know what to do to be able to burn cds again. At this point, I would much rather use another cd burning program but itunes is the only program that will burn the songs that I've purchased from itunes onto a cd.

Notes usually sync with a mail service i.e gmail, yahoo, aol, etc. Do you have a mail account setup on your product? If so, have you went into Settings > Mail, Contacts, Calendars > Select your mail account > see if notes are toggled on

After burning cds on iTunes using my Mac, every track seems to skip

I've been always burning cds on iTunes. Lately, I burned about 3 cds and everytime I play them, every track seems to skip. Is there a solution for this? I'm not sure if it's the burner or something else. Please help!

jangelbabe5 wrote:
I've been always burning cds on iTunes. Lately, I burned about 3 cds and everytime I play them, every track seems to skip. Is there a solution for this? I'm not sure if it's the burner or something else. Please help!
Burning CDs, especially with iTunes, has always been finicky.
For CDs that have playback problems, the first thing to try is to burn again at a very low speed, e.g. 2x. This selection is made as the "Preferred Speed" in the Burn Disc dialog.
That often solves it, but if not, the next thing to try is a different brand of CD-R blank. (I assume you already know that CD-RWs will not give good results, so it has to be a CD-R.) I eventually gave up on every brand of CD-R blank except Verbatim, but it will depend on your burner.
If there are still problems, try burning a CD on the same computer with a non-iTunes program, such as Toast. If there is a problem with your burner, you will see it.

Burning cds on itunes

I tried to urn a cd usting itunes, it goes to checking media and than it freezes. I have used itunes to burn cds before and it has just started to do this now. I upgraded to itunes 6.0.2 and the problem still occurs. Help!!!!

jangelbabe5 wrote:
I've been always burning cds on iTunes. Lately, I burned about 3 cds and everytime I play them, every track seems to skip. Is there a solution for this? I'm not sure if it's the burner or something else. Please help!
Burning CDs, especially with iTunes, has always been finicky.
For CDs that have playback problems, the first thing to try is to burn again at a very low speed, e.g. 2x. This selection is made as the "Preferred Speed" in the Burn Disc dialog.
That often solves it, but if not, the next thing to try is a different brand of CD-R blank. (I assume you already know that CD-RWs will not give good results, so it has to be a CD-R.) I eventually gave up on every brand of CD-R blank except Verbatim, but it will depend on your burner.
If there are still problems, try burning a CD on the same computer with a non-iTunes program, such as Toast. If there is a problem with your burner, you will see it.

Cannot burn CDs-Calibration Error

I get this error when trying to burn CDs from Itunes, "The device failed to calibrate the laser power level for this media." Any suggestions? Is it broken?
Thanks
Bill

I have been looking around for an answer for you as well, I did find this post on another board, it may be of some help.
"If you're having trouble burning a CD or DVD, check the following:
Make sure you're trying to burn a CD or DVD from a playlist (a list of songs) that you've created in the iTunes Source list. You can't burn a disc directly from your library, from the Radio, from a shared playlist, or from a playlist that's on your iPod. For more information about creating playlists or a CD, click "Tell me more."
If you're not seeing the songs you expect on a CD or DVD you've burned, or if nothing happens when you click the Burn Disc button, make sure the selected playlist includes the songs you want, and that the songs are checked. Only checked songs are burned to the CD or DVD.
If you want to create an audio CD, make sure you have an Apple CD-RW drive or SuperDrive. Some third-party CD-RW drives may also work with iTunes. To see if iTunes works with an external drive, choose iTunes > Preferences, then click the Burning button. If your drive is listed, it will work with iTunes.
Make sure you've chosen the correct disc format for the files you're trying to burn to your CD or DVD. To create an audio CD, you need to choose Audio CD in the Burning pane of iTunes Preferences. To create a CD with any type of audio file that iTunes supports (MP3, AAC, AIFF, and so on), you need to choose "Data CD or DVD" in the Burning pane of iTunes Preferences. For more information, click "Tell me more."
If your playlist includes songs that were purchased from the iTunes Music Store, you can only burn seven copies of the playlist to an audio CD. You may have exceeded the number of times you can burn this playlist.
If your playlist includes songs that were purchased from the iTunes Music Store that have not been authorized to play on this computer, CD burning stops. To authorize this computer to play the music purchases, double-click the purchased song (where CD burning stopped) and enter the ID and password for the account with which the song was purchased. If you've already authorized five other computers to play the song, you won't be able to play it on this computer until you deauthorize one of the five already authorized computers. For more information about authorization and deauthorization, click "Tell me more."
If your computer or monitor goes to sleep while you're burning a CD, you might encounter problems with the disc or with iTunes. To keep your system from going to sleep when burning CDs, increase the sleep timing settings in the Energy Saver pane of System Preferences. For more information, search for "saving energy" in Mac Help.
If you've made a CD and it seems to stutter when played back in your external CD-RW drive, try playing it in your internal CD drive or in a stereo system. Some external drives may not play CDs properly.
If your CD burn is unsuccessful and your external drive becomes unresponsive, turn its power off and on to reset the drive.
If you can't eject a blank CD after you've inserted it, click the Eject button in iTunes.
If the playlist you're trying to burn to a CD or DVD includes AAC files, make sure you don't have MP3 CD selected in the Burning pane of iTunes Preferences. You can only burn a playlist that contains AAC files using the Audio CD or Data CD format.
For more troubleshooting information, visit the Apple Support website at www.apple.com/support/itunes.
I strongly suggest a different brand of CD-R disc."
isdfx

I cannot burn cds with itunes

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