I cannot buy an app

i am trying to buy facetime for my mac, and i click on buy, then the tab billing info follows, and i click on that. and then nothing happens. am i missing something? i have already tried 6 times

Thanks. Actually, I don't understand why that information was missing.
I always complete the forms properly.
And there was an another message, too:
Why Apple Store could not inform me about what is the problem and what should I do when the purchase was unseccusful? At least it should send a message "Verify your account information" or something. To do nothing is the worst policy...
Thanks for the help, I downloaded it successfully.

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I cannot buy an app it is asking billing info and i have 10 dollars on my account

i cannot buy an app it is asking billing info and i have 10 dollars on my account

How much does the app cost?
Is it just asking you to confirm your billing info? This is how itunes verisies your account.

Cannot buy an app on iTunes

I cannot buy 1 app because there is a notice that unable to purchase. This item for an app was purchased by a different Apple ID. To buy this item with this ID, you must first purchase the app. Pls instruct. Thank you.
The app I would like to buy is Children's talking illustrated dictionary.

That app, unless there is more than one by that name, is free. Are you trying to make the in-app purchase to the full app? If so, then the message indicates that you are signed into an iTunes Store account different than the one under which the app was originally downloaded, and that won't work. You either need to sign into that original iTunes Store account, or you'll need to delete the app from your iPad, redownload it using the iTunes Store account you wish to use now, and then you should be able to make the in-app purchase.
Hope this helps.

I Tried to buy viber credit Then I Enterd My Credit Details And It Didnt Purchased It And Now It Said To Me That your payment method was declined And Cannot buy Any App. Even Its Free !!!!!!!!!!

I Tried to buy viber credit Then I Enterd My Credit Details And It Didnt Purchased It And Now It Said To Me That your payment method was declined And Cannot buy Any App. Even Its Free !!!!!!!!!!

If you have a credit card on your account then it will need to be valid and accepted by the store, if not then you won't be able to download anything until you have valie payment details.
If it's a credit card (i don't think that debit cards are still accepted) then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

Cannot buy paid apps, but I can get free ones. iTunes cannot complete action error.

When trying to buy paid apps, I get an error. The error states " iTunes can not complete action" every time. I have $50 in my account and no restrictions. This error does not come up when installing free apps. Any help?

The purchase of 3rd party apps is handled by Apple thru iTunes only. Apple collects the revenue for the developers keeping 30% of the sales price to cover credit card fees, hosting fees, DRM, collecting and paying applicable sales tax, etc. It isn't possible to charge 3rd party apps to your carrier's monthly bill, and your carrier probably wouldn't be interested in handling this for free if this were possible.

During opening Apple ID. I do not get My country region Bangladesh in given country region list and credit card from my country is not accepting apple. How could I sort it out? I cannot buy any app

During opening Apple ID. I do not get My country region Bangladesh in given country region list and credit card from my country is not accepting apple. How could I sort it out? I cannot buy any app

Yeap, that's what I was afraid of. I have a valid card and a valid billing address, I just don't see why they're keeping people like me from using their service, and what the actual roadblock is in getting an iTunes Store for Serbia.
Thanks anyway!

Cannot buy from app store and app store images missing

Hi Everyone,
I have a 1st gen iPod touch running iOS 3.1.3 which is the latest version I can install. Everything was fine until yesterday morning when out of the blue, I could no longer download anything from the app store. The buy / download button does not work. Also, many of the app store images are missing.
I have restored the iPod to a clean install but the problem remains.
Any ideas?
Thanks
Richard

In case you haven't run across it yet, there seem to be a bunch of threads in this forum with lots of people having the same issue. My original iPhone running iOS 3.1.3 is having the same problems you describe. (Plus, my old laptop died, so I can't download apps through a computer until I get a new one.) My personal opinion is that it's a problem on the server side of things. Not sure whether Apple has decided to quit supporting these earlier iOSes or if it's a problem they're trying to fix. Keeping my fingers crossed that Apple is planning to fix it, and it will be done soon.

I currently sold my iphone 4s to someone else and I think I forgot to delete the icloud on its account. Will the new user of my old iphone be able to download apps and use my money? Apparently, I cannot buy new apps on my ipad.

Help? Will the new user be able to use my account to buy apps?

If you did not sign out of your Apple ID in theory the new owner could use your account. However, they would also have to know your password in order to use the account.
What do you mean by you can't buy apps on your new iPad? That is such a broad statement. You are not signed into your account in Settings>Store? The new owner tried to use the Apple ID and and your account was disabled?
I would get in touch with the new owner if you have concerns. You will need to work this out somehow. I suppose that you could wipe the device using Find My iPad if it's not too late and all of the conditions for doing so are still in place.

Cannot buy in app purchase after putting $20 on my sons iPod touch

Unable to buy gems on castle clash and animal legends
Have lifted all restrictions
$20 voucher redeemed
Very frustrating

Why not? Any errors?

Cannot buy in-app purchases.

Appears no restrictions are on. Any idea? Iphone 5s trying to buy something in a game Basically says to contact support then gives me an itunes connection error. Tried reinstallng game and creating a new itune account as well
latest IOS upgrade.

If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I cannot buy in apps store with my account

Connect itune store support to complete this transaction

Go to https://expresslane.apple.com ; select 'All Products and Services' in the first column, 'iTunes' in the second column and then 'iTunes Store' in the third column.

I forgot the answer to one of my security quetions and now I cannot buy any apps or music. Please help?

Please help with my problem.

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

Cannot buy apps from iTunes UK store from EU

Dear Apple community,
I am having trouble with buying an app from the iTunes store.
I moved from the UK back to EU - in Slovak iTunes store I cannot buy the app - it says 'Please switch to the UK store'.
When I switch to the UK store, I cannot change the country (UK) and thus cannot fill in my billing information for the current EU address I reside in.
What should I do?
Thanks in advance

for life love wrote:
What should I do?
Thanks in advance
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Cannot Buy Apps from my mac mini

two days agi i installed the new os x Mountain Lion, but now i cannot buy anny apps..it said we could not complish your request There was an error in the App Store. Please try again later. (13)..why this is happen?? before that it never happen...can somebody help me?? what should i do??
thank you

Hi Don, some things to try...
http://apple.stackexchange.com/questions/42241/there-was-an-error-in-the-mac-app -store-please-try-again-later-13
http://theregime.wordpress.com/2012/05/29/mac-appstore-we-could-not-complete-you r-request-error-13/
Mac OS X users can try to solve the "Error 5200" problem (and other cryptic iTunes errors) by following these instructions to repair the permissions of the iTunes Music Folder:
http://docs.info.apple.com/article.html?artnum=93069
The permissions may have been altered when migrating the music folder between computers or partitions. They may also be altered by an upgrade of the OS (e.g.m moving from Tiger to Leopard) or by an iTunes upgrade.
The Apple artnum=93069 makes no mention of error 5002 and did not help. Setting "one click" only worked after quitting and restarting iTunes. Changing back to "shopping cart" now also works. I suspect there was no need to set "one click" and that any change to account information (even a null change) would work. I don't know how to make the problem return to test this.
Read more: http://wiki.answers.com/Q/What_is_the_meaning_of_'Error_5002'_on_iTunes#ixzz227u WN8Oa
http://ismashphone.com/2009/06/how-to-fix-itunes-error-5002.html

I cannot buy apps. It keeps asking me for security questions.

I cannot buy any apps. It takes me to a security questions page and when I enter the questions/answers it returns an error message.

Philly;
I'm sure I could be forgiven for thinking that you're having a dig at me there, with your use of the phrase "Apple won't miss your business". As in me.
Either I've misunderstood you, or you've misunderstood me.
My point is that we're customers. Not just me, but you, the original poster and everyone else. As customers, we have choice.
I was simply pointing out that if a business makes it too difficult to do business with them, shop somewhere else.
There is no law saying that anyone has to buy music from the iTunes Store, but from the reaction within the forums, you would think there was. If you look at blizzard10's post above, there appears to be more anger or frustration with the Store than is justified. Why? Simply shop elsewhere (for music). Yes, I know that doesn't answer the issue with Apps, but I believe I have covered that point sufficiently, although I will mention it again.
When these posts about problems with the new security questions arose, I assumed it was probably simply user error. However, there appear to be so many of these posts (and therefore, a lot of people with the issue), that I now wonder if Apple have made the process either; a.) too difficult for some people, or b.) impossible for some people.
If the problem is significant enough (and it now looks as though it is), then eventually someone at Apple will notice that sales have dropped. Yes, Apple is huge and "won't notice mine or any other individual's business". But, that's at Corporate level. Every sensible business will have someone watching a department's sales figures and the Store shuld be no exception. If those figures go down, then they will start asking questions - and fix the problem.
In the meantime, customers, all customers, buy from the business that makes it easy to do so. Why give yourself a headache over someone else's (Apple's) mistake?
Message was edited by: the fiend

I cannot buy an app

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