I cannot buy Creative Cloud.
After confirming, Adobe informs that "You should get an email from us by next business day," which I never received.
I'm located in United States of America. My account is [removed personal information] Please help me check that.
Huge thanks to you!
Steve
Similar Messages
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I cannot buy Creative Cloud Subscription
Hello,
I am trying to buy a subscription for a sometime through shop.adobe.com.
All of the information that I've entered is correct and my credit card has enough balance. But I am getting an error of SYS_000001 everytime.
Can anyone help about my issue?
Thank you.Hi Deniz,
If you are still having trouble, you may need to clear your cache and delete your temporary internet files, then try again. If you are still having problems try it again from another browser.
Direct Link for Adobe Store Turkey
It should work.
^Ani -
Cannot purchase Creative Cloud due to wrong locale
Im trying to buy Creative Cloud but my account say that Im an living in the US - Im living i Denmark, Europe.
I would like to buy CC but cannot finish paying due to fact my profile state that Im living in the US.
Please advice.Thanks for your answer, but how about my account with serial numbers to cs6 and LR4? Will they be lost if I create a new account? I just want to purchase Creative Cloud as danish person with my credit card.
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Buying Creative Cloud- page not loading
Hello, I am trying to buy Creative Cloud and when I click buy, it leads me to a blank page! Something isn't loading. Does anyone else have this problem?
Hi There,
You can try following steps
Try different browser.
Delete cookies and cache
If you still don't see the pricing and cannot place the order contact our team via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
You can also try: Contact | Adobe
Thanks,
Atul Saini -
I can't buy Creative Cloud from the UK
Hi,
I'm an Adobe customer and am trying to buy Creative Cloud. I'm in the UK, and the price I'm given is in GBP. But when I click the 'purchase' button I'm taken to a page with a USD price and where the credit card has country: US set and unchangeable.
I cannot edit my Adobe ID profile - all the pages give 404 errors.
Any ideas?
NeilCheck your system and browser region/ preferred language setting.
Mylenium -
If I buy creative cloud student plan, can I use the software on multiple computers. I have 2 laptops for school.
Creative Cloud Help | Creative Cloud / Common Questions
Can I use the software I download from Creative Cloud on more than one machine?
Yes. Creative Cloud desktop applications can be downloaded and installed on multiple computers, regardless of operating system. However, activation is limited to two machines per individual associated with the membership. See the terms of use for more information. Learn how to deactivate a Creative Cloud license on a machine. -
Can you buy Creative Cloud for a single month? Or do you have to buy the membership which lasts a year? If so can you cancel the membership after 1 month and only pay for that month?
ThanksHello Tom,
You may sign up for a free trial of creative cloud which you can check out here. Download a free trial or buy Adobe products | Adobe downloads
You may either pay for a month to month membership or annual as listed here. Creative Cloud pricing and membership plans | Adobe Creative Cloud
Let us know if this helps!
Thank you,
Jo-Marie -
Cannot sign into creative cloud from 2nd computer, if try to use activation code error message is "oops, already in use"; cannot use creative cloud to access XI, want to use XI on more than one computer
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
http://forums.adobe.com/community/download_install_setup -
Business catalyst says I need to buy Creative Cloud to publish my site, but I already have Creative Cloud and am logged in properly.
I have checked the site and it does shows up web hosting plan. But the email on which site is published is not using CC subscription as a result BC is asking you to upgrade the site.
Please get in touch with support team and provide them subscription information :
join live chat with support team :
http://helpx.adobe.com/contact.html?product=muse&topic=downloading-ins talling-and-setting-up
Click on I still need help.
Thanks,
Sanjit -
I just tried to download and install an update to Creative Cloud and got an error message that the operation was unable to be completed. Now I cannot access Creative Cloud at all. Please advise.
Run the cleaner tool and reinstall everything from scratch.
http://www.adobe.com/support/contact/cscleanertool.html
Mylenium -
I have 2 computers. This is my back up and I cannot download Creative Cloud Apps. My primary machine has all updated CC apps. Can you help?
Hi Wendy,
in addition to John's hint you should have a look there to "correct answer" in https://forums.adobe.com/message/5441322#5441322 "Creative Cloud client will not download". There Sumit Singh talks about "I am suspecting the AAM URI handler is not working." and gives stepwise advices.
And he recommends this link https://creative.adobe.com/products/creative-cloud.
Hans-Günter -
I have Lightroom 4 and want to upgrade Lightroom 5 with a perpetual license, without buying creative cloud. Please how to do ? Thanks
Or wait a few weeks and get LR6, maybe? We’re up to LR 5.7 and there’s never been a LR somethingxzxz.8 so it would make sense that the next version is a payfor upgrade, again, with some sort of improvements and new features over LR 5. This suggestion assumes LR6 will be available as a perpetual license as an upgrade to LR 4, which I would expect, but you never know.
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If I buy creative cloud for PS and Lightroom 5 for a mac can I also put it on a laptop for the price of $119?
one subscription entitles users to install and activate their adobe apps on up to two computers concurrently.
so yes, you can subscribe to the photographer plan and use both ps and lr on a desktop and a laptop (or two desktops or two laptops). they can both be macs or both be pcs or one of each. -
hello. I need help understanding why I have to pay monthly 61 euros for a year subscription when i convert intto dollars and it says 49.99
besides that, i want to be sure that if i buy creative cloud i will have access to PREMIERE pro
can someone help?
roberto
[email protected]Thanks for responding. It wasnt usefull because the problem was my email ".it" ... That is why it would ask me euros! but you surely were great to help me.
Thank you
Roberto
hacienda la catrina - iphone
www.catrinaholbox.com
Skype: Picalu Villas & Management Holbox
El 13/11/2013, a las 13:16, "David__B" <[email protected]> escribió:
Re: BUYING CREATIVE CLOUD
created by David__B in Adobe Creative Cloud - View the full discussion
Hi Roberto,
Current pricing should be available at https://creative.adobe.com/plans
Paid Creative Cloud membership includes access to Premiere Pro CC or Premiere Pro CS6
Note that Premiere Pro requires a 64-bit capable computer
http://www.adobe.com/products/premiere/tech-specs.html
Hope that helps,
-Dave
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5839420#5839420
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5839420#5839420
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Start a new discussion in Adobe Creative Cloud at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0. -
Cannot install creative cloud on new iMac 5k
cannot install creative cloud on my new iMac 5k. i get the message: you need creative cloud to solve this problem... well it will not install
Please check if these could help :
Install, update, or uninstall apps
Troubleshoot Creative Cloud download and install issues
creative cloud desktop failed to install
In case the issue is still not resolved, please contact Adobe support at
http://adobe.ly/yxj0t6
Regards
Rajshree
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