I cannot call my contacts and their calls don't co...

Can someone please help me. I can't call any of my contacts via skype. I can text them and they can text me but we cannot connect via phone or video. Can you please tell me why this is happening?
I have read all skype's messages  and solutions for help and none of them address this directly.
The only call I can make is to the Skype Test Call. I have checked my connection, my mic, video, internet speed and everything is working so I don't know what's going on. I logged out of skype on my desktop, tried with my android and still nothing. I restarted my computer and again nothing.
I have skype credit so can call mobile phones but I need to be able to video chat and call my skype contacts directly and for some reason, it's not working...most of my contacts are based abroad so it's vital I have this component; if not, then there's no point having skype. 
Can someone please help!!!??!?!
Thanks in advance!

I have had the same problem the last 3-4 months or longer. The only and fastest workaround I have for this issue is:
Ctrl-Alt-Del
Start tast manager
Find Skype and "End task"
Start Skype over again.
Then I can receive and make phone calls. No problem the rest of the day...
Do not like this workaround, but I have no other alternaitves.
Maybe the solution is to make Skype "Not start" automatically when log in. That I will test now
This can be changed in: 
Tools - Options
General settings 
Hook off - Start Skype when I start Windows

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