I cannot change my Apple ID account info

Hi!
I have a problem: my old living adress is linked to my Apple ID as an extra adress and also as default shipping adress. Since I moved some time ago, I want to go to https://appleid.apple.com to change the info. However, this happens:
(I translated all terms from Dutch to English, since I get the Dutch pages. So the translation could be a little off.)
After logging in with my Apple ID info I get the menu options on the left (to change name, e-mail adress, password, adresses, phone numbers etc.).
I go to the section to change adress info.
I click the "Delete" button next to the old adress.
I get the large pop-up, where I confirm I want to delete the old adress by clicking the large "Delete adress" button.
Nothing happens.
Now I click the "Edit" button: if I cannot delete the adress, at least I can change it.
I get the page where I can edit all the adress info (street, ZIP code etc.) and change all info to the info from my new adress.
I click the "Save" button.
I stay on the same page, not knowing if the new info has been set.
I go to another page in the left menu, and get a big pop-up asking me if I want to keep my changes.
I click the big blue "Keep changes" button.
Nothing happens. I stay on the same page.
Repeat from 10. The only way to leave the "edit adress page" is to click "Delete changes".
So, there is no way for me to change my information. The above also happens when I want to change other info, like my daytime telephone number. Any button that changes or saves information appears to do nothing.
I have tried editing the information in the following browsers and I get the exact same problem every time.
Mac (Mountain Lion 10.8.2):
Safari 6
The latest version of Chrome, with extensions disabled and pop-ups allowed and all plugins explicitly enabled.
The latest version of Firefox, with pop-ups allowed and all plugins explicitly enabled.
OmniWeb
The latest version of Opera
iPhone 4S (iOS6):
Mobile Safari
Windows 7:
The latest version of Chrome, with pop-ups allowed and all plugins explicitly enabled.
The latest version of Firefox, with pop-ups allowed and all plugins explicitly enabled.
What I find strangest is that I can find zero information on this online; it almost seems like I am the only person experiencing this problem.
Are there other people who experience this problem? Are there people who managed to solve it? And if so, how?
Thanks very much for your attention and help!

The ID for the App store is in Settings>iCloud & App Stores.  To change it, tap the ID, sign out, then sign back in with the ID you want to use.

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