I cannot change my email address in my apple id.

I have changed my email address in my apple id. I have some updates for programs that I need to download from the app store. I cannot change it on my imac. When I try to download the updates for the programs it has my old email address even though I have changed it in the icloud on the same compter. How do I change it.

http://support.apple.com/kb/HT5621

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I changed my email address for my apple id but icloud still has old email adress and when I try to signout so I can sign in with new address it asks for password and then says invalid so I cannot delete the account to sign in with the new one! Please help

I changed my email address for my apple id but icloud still has old email adress and when I try to signout so I can sign in with new address it asks for password and then says invalid so I cannot delete the account to sign in with the new one! Please help

OK...now I appear to 'progressed' I changed my email address back to original on Apple id and then was able to delete icloud account. Apparently I couldnt do it as it kept requesting password when I entered passsword ( both old and new one, it wouldnt accept it as it had my old email address in ) It didnt do that on ios6 . Anyway I deleted account, but now I tried to login in with my new id/password and it says unable as already in use!!! More help needed please! Its a nightmare!!

I am trying to change my email address for an Apple ID and it is saying that it is already in use. I then sign in with that Apple ID and it says that the account is not set up yet, I don't want to set up the account, but I do want to use the email address

I am trying to change my email address for an Apple ID and it is saying that it is already in use. I then sign in with that Apple ID and it says that the account is not set up yet, I don't want to set up the account, but I do want to use the email address in my original Apple ID! HELP!

Welcome to the Apple community.
Once you have created a rescue address, you cannot delete it, nor can you change it to the same address as used by your ID. There are numerous providers you can get additional email addresses from, such as Hotmail, Yahoo, Google etc etc.

I changed the email address for my Apple ID, now I can't sign back into anything.

I am in the process of changing email addresses and today I changed the email address on my Apple ID account but some of my decices won't recognize the new information. Specifically my ICloud account is still trying to use my old Apple ID and the password for that doesn't work anymore. Any thoughts?
Thanks

Hi Timothy Kolk,
Did you create a new Apple ID or rename the old one?
Either way, since the Apple ID can be used in many places, check out this article for help changing it in all the right places.
Apple ID: What to do after you change your Apple ID
If needed, to recover your old Apple ID password, try this article:
iCloud: Change your iCloud password
Take care,
Nubz

I recently had to change my email address for the Apple ID and now when the App store comes up it still asks has my old email address and no password will work. What should I taccepts it all fine as does facetime. Help?

I recently changed my email address for the Apple Id and it was accepted but now when the App store comes up it still shows my old email address and no password will work. iCloud and Facetime are fine. Don't know why it stays there or how to alter it.

1. Sign out of old ID
2. Sign in with new ID
Settings>AppStore>Apple ID

I changed my email address for my Apple ID but my phone doesn't recognize my new email it keeps asking for my password for my old email

I changed my email address for my Apple ID. When I want to use iCloud my iPhone doesn't seem to recognize my new email it keeps asking for my password for my old email. I can't update the new address it keeps defaulting to my old one.

Hello TirEoghain,
Thanks for using Apple Support Communities.
First I would like you to try the instructions below to sign out of your iCloud account, and then sign in with your new Apple ID.
iOS 6 and later: Go to Settings > iCloud.
If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
If you're still signed in with your previous Apple ID:
Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Go to Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Delete Account, then tap Delete to confirm.
Tap “Keep on My [Device]” or “Delete from My [Device].” In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Take care,
Alex H.

Change the email address for my apple id

I changed the email address for my apple id online using "Manage Your Account." I changed it as well on my iPhone. How do I change the apple id on my mac? I've gone into system preferences - I cloud but can't see how to change my apple id.

You will have to sign out of iCloud, then sign in with the new Apple ID. Same with iTunes and the App Store.

I changed my email address on my Apple ID and was required to change my password - now IM doesnt work despite showing as available - suggestions?

I changed my email address on my Apple ID and was required to change my password - now IM doesnt work despite showing as available - suggestions?

Good day ESL1016,
If you change the email address associated with your Apple ID there are a number of places that have settings that need to be changed. One is in the Messages application. This article explains how to make those changes -
What to do after you change your Apple ID email address or password - Apple Support
Look for the section titled Messages and under it Mac with OS X Mountain Lion or later.
Open the Messages app, select Messages > Preferences, then click the Accounts icon.
If you're signed out, click Accounts and sign in with your updated Apple ID or password.
If you're signed in with your previous Apple ID, click Accounts, then select your Apple ID from the list of accounts. Click Sign Out, then click Sign Out again when asked to confirm. Sign in with your updated Apple ID or password.
Thanks for using Apple Support Communities.
Safe computing,
Brett L

HT204053 I've recently changed my email address and my apple ID but sometimes I'm still prompted to use my old apple ID and password which I don't use anymore. I can't seem to be able to delete my old Apple Id, any suggestions?

I've recently changed my email address and my apple ID but sometimes I'm still prompted to use my old apple ID and password which I don't use anymore. I can't seem to be able to delete my old Apple Id, any suggestions?

Please follow these steps in order to get it working properly again.
Please change your Apple ID back to your old email address (that you used as Apple ID before) here:http://appleid.apple.com
Then go to all your devices - iPhones, iPads, Mac etc. - ("Settings > iCloud") and delete your iCloud account from this devices (+ turn off Find My iPhone, but I guess it will ask you that anyway)
After that go back to http://appleid.apple.com sign in again, and now change your Apple ID again to your new email address.
Finally, set up your iCloud account on all your devices again.
Now, everything should working properly again.

Hey People! My apple id has been hacked and there was changed an email address for the apple id! so now i don't know which email it is! Please help!

My apple id has been hacked and there was changed an email address for the apple id! so now i don't know which email it is! Please help! There was bought for 50+ $ !

just try to make a new apple id with the same name. because the hacker change the email, so your apple id before is not active or not use.

Cannot change the email address where Apple sends "help for resetting info dealing with security questions". Won't allow change.

I have forgotten the answer to one of two My Apple ID security questions. Apple has supplied the solution to that problem online in Edit Your Apple ID. I would be happy to follow those instructions, except......the only email address the Edit Your Apple ID page will allow me is one that has not been functional for over a year. There are no options for changing that recovery email address since I only have two security questions, not three, as Apple specifies. Neither can I find an option for switching to the two-stage verification process---although I would rather not do this. I recently edited my email addresses in My Apple ID on my Sony Vaio laptop in an effort to alleviate the problem, but it didn’t help. I use the Apple ID on an iPad (4th gen Wi-Fi + Cellular MM) and two iPhone 5 (IOS 8). Does anyone have suggestions? Feel that I've read through all the fine print and cannot locate an answer.

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(113199)

HT202667 I cannot change prime email address into what WAS my backup email address. Any solutions?

Need to change prime email address into what WAS my backup email address.
Can this be done?
Mac 10.6 Intel Core 2 Duo

Hi michaelfromripley,
Thanks for the question. If you first change your rescue email address to a different email address, then you should be able to change your primary email address for your Apple ID. The following resources will explain more:
Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
http://support.apple.com/en-us/HT201356
Add, change, or delete the several types of email addresses you can use with your Apple ID account.
Primary email address
Every Apple ID account has one primary email address, and that address is your Apple ID. When you create an Apple ID, you enter the primary address to use as your Apple ID.
Your primary address is also the contact email address for your account. Check it regularly, because it receives email that you need to manage your account. For example, before you can use a new or changed Apple ID, you need to verify it as directed in a verification email that Apple sends to that address. Didn't receive the email?Rescue email address
A rescue address helps secure your Apple ID account against unauthorized access by someone who gains control of your primary address. If you have a rescue address, it receives all security-related Apple ID email instead of your primary address, including the email needed to reset your password or security questions.
Go to My Apple ID (appleid.apple.com).
Select “Manage your Apple ID” and sign in.
Select “Password and Security” on the left side of the page. You may be asked to answer one or more security questions before continuing. Forgot the answers?
If you see a list of three security questions, your account has the option to use a rescue address.
Accounts that have fewer than three questions don't have and don't need a rescue address.
Accounts that use two-step verification don't have and don't need a rescue address or security questions.
Add a rescue address:
Select Add Email Address, then enter your rescue address. Apple will send a verification email to that address. Didn't receive the email?
Follow the instructions in the email to verify the address. If you don't verify the address, security-related email continues to go to your primary address.
Edit a rescue address:
Select Edit next to the address, then enter the new address. Apple will send a verification email to that address. Didn't receive the email?
Follow the instructions in the email to verify the address. If you don't verify the address, security-related email continues to go to your primary address.
Delete a rescue address: Select Delete next to the address.
Alternate email address
You can add one or more alternate email addresses for use with Apple services such as Game Center, FaceTime, Find My Friends, iMessage, and OS X notifications.
Go to My Apple ID (appleid.apple.com).
Select “Manage your Apple ID” and sign in.
Add an alternate address:
Select Add Email Address, then enter your alternate address. Apple will send a verification email to that address. Didn't receive the email?
Follow the instructions in the email to verify the address.
Edit an alternate address:
Select Edit next to the address, then enter the new address. Apple will send a verification email to that address. Didn't receive the email?
Follow the instructions in the email to verify the address.
Delete an alternate address: Select Delete next to the address.
Notification email address
A notification address is automatically added to your account in certain circumstances:
If you have a rescue address and turn on two-step verification, that address automatically becomes your notification address. With two-step verification, you don't need a rescue address.
If you provide an email address with your shipping information when you purchase from the Apple Online Store, that address automatically becomes your notification address.
Your primary address receives a copy of all Apple ID email that Apple sends to your notification address.
Go to My Apple ID (appleid.apple.com).
Select “Manage your Apple ID” and sign in.
Edit a notification address:
Select Edit next to the address, then enter the new address. Apple will send a verification email to that address. Didn't receive the email?
Follow the instructions in the email to verify the address.
Delete a notification address: Select Delete next to the address.
Apple email related to your Apple ID account always comes from [email protected]. If you receive suspicious email, learn about identifying fraudulent email.
Last Modified: Dec 22, 2014
Change your Apple ID - Apple Support
http://support.apple.com/en-us/HT202667
Learn how to change the email address that you use as your Apple ID.
In most cases, your Apple ID is also the primary email address of your Apple ID account. You can change your Apple ID to any other email address you control, as long as it's not already in use as an Apple ID. If your email address ends with @icloud.com, @me.com, or @mac.com, it's already an Apple ID.
Use these steps to reset your Apple ID:
Sign out of iCloud, the iTunes Store, App Store, FaceTime, Find My Friends, Find My iPhone, and iMessage on each device that uses your current Apple ID for these services.
Go to My Apple ID.
Select Manage your Apple ID and sign in. Forgot your password?
Select Edit next to Apple ID and Primary Email Address.
Enter the email address that you want to use as your Apple ID, then select Save Changes. Apple will send a verification email to that address.
Open the email from Apple, then click Verify Now. Didn't receive the email?
When the My Apple ID page opens, sign in with your new Apple ID email address and password. When you see a message that verification is complete, you can start using your updated Apple ID.
Update the features and services that you use with Apple ID, so that each one is using your updated Apple ID.
If you need to change the Apple ID that's signed in to your iOS device, use these steps to sign out, then back in with a different Apple ID.
Last Modified: Dec 11, 2014
Cheers!
- Judy

Cannot change my email address

I just tried twice to change my email address. Each time, it said it changed it, I got the verification email, I clicked on the link, I checked the Settings, and the new email address was displayed. And both times when I logged off, I was unable to log back in using the new email address. I could using the old one. What is going on?

Hi John,
This is all very well, but it seems that there's an endemic problem here - I'm experiencing the same problem as those above, and after 18 months I'm sure we're not alone. Is anybody actually working out what the root cause of the problem is and fixing it once and for all? You shouldn't really continue point customers back to the customer help guys on a case by case basis - it must be driving a huge amount of waste into the system, which must now be operating with a lot of out of date email addresses and annoyed the customers.
So, what's the underlying problem with changing the email address in MyBT?
Why has this been a problem for so long?
When is expected to be fixed?
How can everyone else visiting this thread get their problem solved without having to make yet another contact?

HT201303 I tried to change my email address on the apple ID but now when I try to buy an app or film it still comes up with my old email address and won't accept my password to buy anything. My old email address is no longer in use and can not be access

I tried to change my email address ID , but now when I try to buy an app or music it still shows my old email address and won't accept my password which I did not change. What can I do as I can't download anything ?

What id shows in Settings > iTunes & App Store ? If it's the old one then tap on it and log out of it and then log in with the updated version

HT4352 how do you change the email address on the apple tv for home sharing

I have an Apple Tv which I bought second hand and on the Home sharing section it has the persons email address, how do I change this email address to mine so that I could access my itunes?

Welcome to the Apple Community.
Just sign out and then back in with your own details.

I cannot change my email address in my apple id.

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