I cannot change song order on playlist with highlight and drag. I have turned off shuffle and highlighted the far left column( up/down arrow) of playlist. My mac pro is running 10.5.8  and am using itunes 10.4.

I cannot change song order on playlists (old or new) with highlight and drag. I have turned off shuffle and highlighted the far left column (up/down arrow) of playlist. My mac pro is running 10.5.8  and am using itunes 10.4. I can't drag and drop "music" to "playlist" but can right click and get the option to "add to playlist." No such option for moving song within playlist, only the up and down arrow which moves song from top to bottom list, so if it is #4 from top it will move to #4 from bottom. Stupid I know. I spent over an hour with Apple support, reinstalled itunes, restarted and rebooted computer. Networked with my laptop which is running 10.6.8 and itunes 10.4 and it can drag and drop. The final Apple support solution was to reinstall my operating system. I would prefer not to. Any other ideas?

After looking at other people's posts, I think it's official: there is a bug. Itunes support said I should not have lost the drag/drop tool and I haven't on the laptop that is running itunes 10.4 and operating system 10.6.8. I chatted with someboby who lost both his drag/drop and side scroll and what we have in common is a wacom tablet for a mouse. My laptop is a wireless mouse. I reinstalled whatever updated driver that wacom has out there, shut the system down for night, hoping for magic, but alas none to be had. So if I want to change song order, I network the laptop and desktop, share the screen on the laptop, drag and drop to my heart's content and curse Apple for making me work this hard to find the tool that was once at my fingertips. Apple also let me know that if I want to share songs in household that the hundreds on songs that were purchased for .99 need to be repurchased for another .30. Maybe Apple is holding my drag/drop tool captive til I pay up the money or Maybe the next update will fix the problem, I for one give up for now.

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