I cannot change the music selection on my iphone5

Apologies if this issue has already been raised. The issue I have is that I am able to synch my itunes library OK and the available space icon shows that changes have been made. However when I check the "On my device - music" everything is "greyed-out" and no changes are reflected on the iphone. This does not affect purchases from the Istore made via the phone, nor does it affect apps or audiobooks, just music. I have tried a factory reset of the phone and restoring an old back-up but to no avail.
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I cannot change the music selection on my iphone5

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