I cannot click in upper page items, such as search on Amazon.

I cannot click in the search box on Amazon or the top emails on Outlook explorer. Internet explorer is working fine though.

Inoperative links or buttons in the upper 1-2" on a web page may be caused by a faulty toolbar that invisibly overlaps the top of the web page. Other users have reported the Yahoo Toolbar and the Babylon extensions, among others, as causing the problem. Follow instructions in the articles below. Start in Firefox safe mode and experiment by turning extensions on/off to find the one.
*See - *https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode (click the links for troubleshooting included in the article as well)

Similar Messages

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    Music>My Wishlist
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    Is this a problem with the current version?
    Anyone else having this problem?
    Thanks,
    digisound

    Both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause an issue like that. Disable or uninstall those add-ons.
    * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

  • My google search bar shows history but i cannot click on the history items to return to a previous site

    With firefox 3, I could click on the google search bar for history, then click on any of the history items, it would go into the google bar and I could search without retyping the address. In firefox 4 when I click on a history item, the google bar stays unchanged so to find the site I have to type in the details. When I start typing, the suggestions are shown but when I click on them nothing happens and I still have to enter the full address.

    Your question is answered in your second post of this question here: https://support.mozilla.com/en-US/questions/843805
    Please do not double post questions. Continue in the above thread.

  • Just below my yahoo tool bar is sign out options from ebay yahoo etc. cannot click on any of these nor the search engine they are dead why?

    read the question

    Recently, the Yahoo Toolbar and the Babylon extension have been reported to cause that problem. They seem to overlap invisibly over the top of the web page display. If you have either or both, uninstall or disable them/it, or see if an update is available that solves the problem.
    *See --> http://support.mozilla.com/en-US/kb/Uninstalling+add-ons
    *See --> http://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on
    *See --> http://kb.mozillazine.org/Uninstalling_toolbars
    If that does not solve the problem:
    *See --> [http://support.mozilla.org/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
    *See --> [http://support.mozilla.org/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
    *See --> [http://support.mozilla.org/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
    '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
    Not related to your question, but...
    You may need to update some plug-ins. Check your plug-ins and update as necessary:
    *Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
    *'''''Adobe Shockwave for Director Netscape plug-in''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
    *Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
    *Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
    *'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

  • Enhancement Request : Subscriptions where IR uses Page Items.

    I'd like to request an Enhancement.
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    Oh ok I see what you're trying to do but that's not what I meant.
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    Does that make sense?

  • If I am browsing on site such as Ebay or any shopping site, and click on an item, when I return to the search page I am once again at the top of the page and have to search down for where I was in the list of items.

    If I am browsing on site such as Ebay or any shopping site and click on an item, when I return to the search page I am once again at the top of the page and have to search down for where I was in the list of items. This is not only on Ebay it is everywhere I search. Firefox goes back to the top of the page . It is annoying to have to figure out exactly where I was if I left the page and then returned. This is a hinderance when using Firefox. I have considered uninstalling it because of the inconvenience of 're-searching' after already doing a search. Firefox used to take me right back to where I was if I left a page, but that feature is not working now. I am not sure how to change this in the settings.

    Open the Finder. From the Finder menu bar click Go > Go to Folder
    Type or copy paste the following:
    ~/Library/Caches/com.apple.Safari/Cache.db
    Click Go then move the Cache.db file to the Trash.
    Quit and relaunch Safari to test.

  • When clicking on links that open in a new window, the links don't open and Firefox freezes in a way. I can navigate the page I am on but cannot click to open a new tab or bookmark.

    When navigating the internet, if I come across a web page that has a link to open a picture or program in a new window, if I click on it, it does not open. Firefox immediately looses functionality in that I cannot open a new tab with the mouse wheel, right click to open a new tab, or use my bookmarks in either the drop down or toolbar to navigate away. I can usually still navigate the page that I am on, for example, (https://loanconsolidation.ed.gov/AppEntry/apply-online/appindex.jsp), when it freezes I cannot click on any of the content at the center of the page but I can still use the links from the list on the far left. For an example of the pictures, (http://www.insect-sale.com/), if you click on "New Arrivals" at the top of the page it takes you to a list of products that can only be viewed by clicking on them. Usually a picture of the item would open in a small window but it does not and Firefox freezes. This has also happen when I try a view a degree audit on a school's website where a program would usually open in a new window. The only thing I have been able to find that still functions properly when this happens is the home page button. I can click on it or use the wheel to open it in a tab just fine, but if I try and go anywhere else I cannot. The only way I can get Firefox back to normal is to use the Task Manager and end the process. Another thing I have noticed, that may or may not be related; is that my Norton Internet Security toolbar, that should show up below the bookmarks toolbar and above the tabs, only shows up about 1 out of every 10 times I open Firefox. Some days it doesn't show up at all. If it does show up and I log into Identity Safe, the autofill for the programed website works, even if the toolbar doesn't show up the next time I open Firefox.

    Go to Tools->Options->Apps
    Here you should see two columns: Content Type on the left, Actions on the right.
    Find and select excel spreadsheet or any other content type in the left column. There should be a corresponding action in the right column. What is it? You can use the drop-down list to select the option you want:
    Always Ask - Firefox will ask each time: What do you want to do with this file?
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    In case of saving, Firefox will either prompt you every time where you want the file to be saved, or save it to the default location. It depends on the preference in
    Tools->Options->General->Download

  • Cannot click on items on the fringe of a webpage

    I have Firefox 14.0. I have att.net with Yahoo mail, classic. When I open a webpage either through mail or browser, I cannot click on items on the fringe of the page. I have no problem when I use Google Chrome. What am I doing wrong?

    That problem can be caused by an extension like the Yahoo! Toolbar or a Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
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    *https://support.mozilla.org/kb/Safe+Mode

  • I can't get to the Firefox Start Page which has menu items such as Bookmarks, toll , etc

    I can't get to the Firefox Start Page which has menu items such as Bookmarks,Tools , etc.Also there is no back arrow.
    == This happened ==
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    '''''"menu items such as Bookmarks,Tools , etc"''''': That's the Menu Bar; see below.
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    <u>'''Can't see the Menu Bar'''</u> (File, Edit, View, History, Bookmarks, Tools, Help)?
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    See:
    http://support.mozilla.com/en-US/kb/Menu+bar+is+missing
    http://kb.mozillazine.org/Toolbar_customization#Restoring_missing_menu_or_other_toolbars
    <u>'''Navigation Toolbar, Bookmarks Toolbar and other Toolbars'''</u> under View > Toolbars. Clicking on one of them will place a check mark (display) or remove the check mark (not displayed).
    <u>'''To display the Status Bar'''</u>, View, then click Status bar to place a check mark (display) or remove the check mark (not displayed).
    <u>'''Full Screen mode'''</u>
    http://kb.mozillazine.org/Netbooks#Full_screen
    Also see:
    ''' [[Back and forward or other toolbar buttons are missing]]'''
    '''[[Navigation Toolbar items]]'''
    '''[http://support.mozilla.com/en-US/kb/How+to+customize+the+toolbar How to customize the toolbar]'''

  • I cannot click anything on the upper part of any web

    When I want to click on any upper part of any web page, not the icons, but where it says "support" or sign in", the little hand does not show, therefore I cannot click on any of those.

    Both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause an issue like that. Disable or uninstall those add-ons.
    * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

  • Page Forward & Reverse buttons do not work & are "grayed-out" after upgrading to, as is the Main-Menu Items such as File-Edit-view etc...

    After upgrading to Firefox 3.6.12 all functionality appeared to be intact. Then after a few days it lost the ability to "page forward" or to "page back" and are "grayed-out". Additionally, the Main menu items such as File, Edit, View, History, Bookmarks, Tools & Help are also grayed-out and non-functioning.
    Also, the "Search Window" does not search, Web Searches need to be performed from within the URL window instead, for some crazy reason. If the URL window is blank when I enter a search into the actual search window the following appears in the URL window, "Search Bookmarks and History", which makes no sense.
    I have noticed similar complaints in this Forum in the past but I have not seen any posted resolution to these issues. Is there a solution?

    Create a new profile as a test to check if your current profile is causing the problems.<br />
    See [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting&#58; Make a new profile]]
    There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"
    If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
    See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • I get Singed out of eBay when I bid and when I go to a other item.. I can be on "my eBay" and just click on any other item and boom I'm on a page that says I need to sing in.

    I get Singed out of eBay.com when I bid and when I go to a other item.. I can be on "my eBay" and just click on any other item and boom I'm on a page that says I need to sing in..if I click back it brings me back to "my eBay" and I am still singed in but if I was not to click back and I click on sing in I have a page saying I singed out.. sooo I do the obvious and clean out the cache and so on, disable all and then just some addons and try again and just to be sure I opened IE9 for the first time ever on this year old pc and it works fine so I know the problem is with FF4 but I'm out of ideas so what are my options? I dont wanna have to use IE9 but I need basic stability!!
    I give a A- on the rest of FF4 & that makes this even more annoying because I want to use FF4!! I make my butta on eBay.com so I'm on all day buying & selling so I really need a quick fix or I'll have to make a quick move to Opera or IE9..PLEASE DON'T LET THAT HAPPEN...LOL!!
    Please help me on this one & Thank you in advance to anyone who helps me I appreciate it allot!

    The Get Info. fields show up gray if the files is locked and iTunes knows it can't edit the file. Make sure the files are not marked as read only and, if necessary grant both your account and system full access to all files and subfolders of your media folder.
    You can set Part of a Compilation for multiple tracks from the Options tab of Get Info.
    See Grouping tracks into albums for tips on getting iTunes organized.
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  • Focus on an Item (based on button click)  in OAF page

    Hi,
    I am new to OAF. I face an issue in a OAF page. The page has got 'message input text fields', 'Apply' and 'cancel' button. Once the page is rendered , there is no initial focus on any item. If i click on the page or use tab to navigate to a text field , the focus moves to the 'Apply' button (by default). The real problem is, even before entering the details , if i accidentally press the *'ENTER'* key , the apply action is triggered(where the focus relies).
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    Raghav

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    Raghav

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    Recently, the Yahoo Toolbar and the Babylon extension have been reported to cause that problem. They seem to overlap invisibly over the top of the web page display. If you have either or both, uninstall or disable them/it, or see if an update is available that solves the problem.
    *See --> http://support.mozilla.com/en-US/kb/Uninstalling+add-ons
    *See --> http://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on
    *See --> http://kb.mozillazine.org/Uninstalling_toolbars
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    *See --> [http://support.mozilla.org/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
    *See --> [http://support.mozilla.org/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
    '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
    Not related to your question, but...
    You may need to update some plug-ins. Check your plug-ins and update as necessary:
    *Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
    *'''''Adobe Shockwave for Director Netscape plug-in''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
    *'''''Adobe PDF Plug-In For Firefox and Netscape''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
    *Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
    *'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

  • Cannot click items on the desktop

    Hello,
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    I had the same issue today and while it was happening, I spent some time trying to figure out why this was occurring. It was a weird end to the reasoning behind it, which is prob. why most people had never experienced something like this.
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