I cannot close my mail on Mac Air. How do I resolve the problem?

I cannot close my mail on mac air. There is a message appearing "the Message Design" How do I resolve the problem?.

FYI - clicking the red dot will not Quit an application that can have more than one window open. Mail is such an app. So are Safari, Pages, Numbers, Keynote. The convention for quitting Macintosh Applications is either command-Q on the keyboard or, if you're a mouser - File->Quit. On the other hand System Preferences, Calculator, DiskUtility and Face time are examples of single window Apps where "closing the window" Quitis the program.
The confusion is more common among WinDUHows to Macintosh converts.

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A client has sent me an indesign file I cannot open. She says she has updated to Indesign CC 2014. I am a CC member and fully updated my own software but cannot open the file she has sent me, not even if she saves as an IDML, how do I resolve the problem?

A client has sent me an indesign file I cannot open. She says she has updated to Indesign CC 2014. I am a CC member and fully updated my own software but cannot open the file she has sent me, not even if she saves as an IDML, how do I resolve the problem?

There are a few things to try.
First, if this file came to you vial email attachment, it could have been corrupted. Ask her to zip the file and send it again. That sometimes helps.
I suppose there's a chance that the file is already zipped, so see if that's the case and unzip it if so.
If the file name doesn't end with .indd, add it and see if that helps.
If you are double-clicking, try File>Open from within InDesign.
Last (and I know this sounds like a joke, but I've seen it many times), sometimes people attach a Mac Alias or Windows Shortcut instead of the actual file. What is the file size? If it's really small, that might be the reason.
Also, no offense intended if some of this sounds like stuff you have already tried. I don't know what you know, so I'm just spit-balling.

I have already downloaded the ios 7 but cannot access the iTunes Radio from the music app. There is no iTunes Radio icon at all! How did that happen? How can I resolve the problem? Please help. Thanks!

I have already downloaded the ios 7 but cannot access the iTunes Radio from the music app. There is no iTunes Radio icon at all! How did that happen? How can I resolve the problem? Please help. Thanks!

It didn't show up in my music app for several hours. Don't know why... But it's there.
I can now access and add stations through the iTunes Store to play through music app icon.

I wish to set a repeat for an event but I do not get a customise option on my iphone 4s so cannot set the third monday of the month - only day, weekly 2 weekly monthly or annually - how do I resolve the problem ?

I wish to set a repeat for an event but I do not get a customise option on my iphone 4s so cannot set the third monday of the month - only day, weekly 2 weekly monthly or annually - how do I resolve the problem ?

Week Cal uses the calender database already on your phone. It's just a different front end.

I have Mac mini 2.0/2x2gb/2x500/AP/BT, and i forgot the username and the password. How can I resolve the problem?

I have Mac mini 2.0/2x2gb/2x500/AP/BT, and i forgot the username and the password. How can I resolve this problem?

The username is the name attached to your Home folder - /Users/username/. If you don't know the password then it can be changed but you will need the installer DVD that came with the computer for the installed version of OS X. You have not provided that information.

Hi! Windows 7 users can´t open the pdfs and jpegs that I have included into sent e-mails. How shall I resolve the problem?

Hi!
Prolems started after uploading the Lion in March. Now at least Windows 7 users can´t open any pdfs or jpegs that I have included into sent e-mails. They can see that they are included but can´t open them. What can I do?

It's a bug in Outlook. Each version of Outlook has its own unique bug that prevents it form displaying email that didn't come from another Outlook user. Apple has attempted to dumb-down Mail and make it more complex in order to work around these issues, but Microsoft keeps changing the bugs in each version of Outlook instead of making an Internet Email standard compliant email client.
Are they able to right-click on the image and save it from the contextual menu?
Otherwise, make sure Send windows friendly, attachments at end of message are checked and send plain text.
Or, zip the attachments and send that way.
There is also a program called Attachment Tamer that many people have found useful.

Sometimes I cannot select an airport express to output sound from a current model mac air/10.9.3. The output jumps back to internal speakers or apple tv. Any ideas?

Sometimes I cannot select an airport express to output sound from a current model mac air/10.9.3. The output jumps back to internal speakers or apple tv. Any ideas?

Hello Cloud19,
The article linked below provides some helpful information and troubleshooting that can help resolve issues with AirPlay and your Airport Express.
iTunes: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS5209
Cheers,
Allen

Help! my iPod touch bluetooth cannot discover my iPad nor mac air, but it can discover other devices... I don't understand why. My Mac and my iPad can't discover it, as well... :(

My iPod touch bluetooth cannot discover my iPad nor mac air, but it can discover other devices... I don't understand why. My Mac and my iPad can't discover it, as well...

Thanks for this... I actually wanted to pair my iPad with my iPod touch so I can use the keynote remote app in my iPod touch to control my keynote presentations... I was able to control my presentations through wifi... I wanted to use the bluetooth since internet connection is quite slow.. The app tells me I can connect through bluetooth with my iPad but sadly, it can't... I've been trying to pair them but the can't discover each other... :(

TS3276 Help!! I'm a fairly new MAC user. My Email has frozen on the computer. I cannot close Email to do a reboot. what have I done wrong and how do I correct the problem. My server is obviously working. thanks, Sharon

My Email has frozen. I'm unable to close Email so I'm unable to reboot the computer. I'm a fairly new Mac user. What have I done wrong? And how do I resolve the issue? thanks, Sharon

Force quit. cmd-option-esc key combo. Then choose Mail and force quit in the window that presents itself.

I cannot close powerpoint on my macbook air

For some reasons, i cannot close powerpoint on my macbook air. I shut it down and restart it again but am still unable to close it powerpoint.Any help regarding this will be appreciated

Are you able to force quit it?
OS X: How to quit an unresponsive application using Force Quit

I have mistakenly deleted a mail folder which I had created. Can't remember if it was located to 'iCloud' or 'On My Mac'. How can I retrieve the emails contained in this deleted folder? Your help will be immensely appreciated!

I have mistakenly deleted a mail folder in which I had created. I can't remember if it was located to 'iCloud' or 'On My Mac'. How can I retrieve the emails contained in this deleted folder? Your help will be immensely appreciated!

Yeah not a problem. It does seem though that if you did not have a Time Machine backup then you may not be able to recover the deleted folder :/ But for future reference to prevent any of this, a Time Machine backup is a great investment.
What it does is create an entire backup of your computer anything from personal information down to the screen saver.
What you first need is a new external hard drive (I would recommend a 1TB or higher just to prevent running out of space soon).
after that, just plug in the drive to your computer.
once it is plugged in, in the top right hand corner, close to the wi-fi symbol, you should see a symbol that looks like a clock with a backwards arrow around it.
click on that and select "open time machine preferences"
just turn the button to the "on" position, and select the backup drive and Time Machine does the rest
very great tool

We have mac with OS X 10.6.8, it isn't able to connect to our ipad air. does anybody know what the problem is?

we have mac running with OS X 10.6.8, it isn't able to connect to our ipad air. does anybody know what the problem is?

Macs on OS 10.6.8 cannot link with a device running iOS7. You will need Os 10.9 Mavaricks on your Mac.

I currently have Leopard, and there are no longer updates for it. So I must upgrade to either Snow Leopard or Mountain Lion. Without doing so I cannot update my itunes, and my ipod is no longer compatile with my mac. How can I buy the upgrade

I currently have Leopard, and there are no longer updates for it. So I must upgrade to either Snow Leopard or Mountain Lion. Without doing so I cannot update my itunes, and my ipod is no longer compatile with my mac. How can I buy the upgrade, since I do not have access to the mac store as that comes with Snow Leopard? I went to Best Buy and they said neither Snow Leopard or Mountain Lion can be bought there.

Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
Whilst Apple have withdrawn Snow Leopard from their stores, you can still get it from Apple by calling 1-800-MY-APPLE (if you are in the USA) and they will supply the SL DVD for $20 for a single user, or $30 for a family pack that covers up to 5 Macs. You can also purchase the code to use to download Lion from the same number (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
http://www.apple.com/osx/specs/
If you are outside the US call your national Apple Helpline:
http://support.apple.com/kb/HE57
If you're in the UK, use this number: 0871 508 4400
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard.
To use iCloud you have to upgrade all the way to Mountain Lion:
http://support.apple.com/kb/HT4759

Trying to launch photoshop cs3 on a mac running OS10.6.8 i keep getting the error message: Licensing for this product has stopped working you cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this pro

trying to launch photoshop cs3 on a mac running OS10.6.8 i keep getting the error message: Licensing for this product has stopped working you cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT adminstrator or Adobe customer support for help
I already Uninstalled and reinstalled the product and it still does not work.

Hi,
Try to uninstall the software again and you have to manually
Delete the following folders:
[Startup Disk]/Library/Application Support/Adobe/Adobe PCD
[Startup Disk]/Library/Application Support/Adobe/caps
[Startup Disk]/Library/Application Support/Adobe/backup
[Startup Disk]/Library/Preferences/FLEXnet Publisher/
[Startup Disk]/Library/Application Support/FLEXnet Publisher/
Go to Applications-->Utilities-->Disk Utility, Open it and Select the MAC HD and then click on Repair permissions.
After that try to run the cleaner tool as mentioned by kglad.
Restart machine and then try to install again.
*** Make sure , you only delete these folders if there is no other adobe applications installed on the machine. As if you have any other Adobe application of the suite ( not free applications ) then it will be a problem.

I have the latest version of iTunes on my Mac Air but it is in the old format. how can i update to the new format

I have the latest version of Itunes on my Mac Air but it is in the old format. How can i get it to show the new format

I don't know what you mean by old and new format.
Select "Show Sidebar" from the View menu.

I cannot close my mail on Mac Air. How do I resolve the problem?

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