I cannot complete an in app purchase on my iPad.

Every time I attempt an in app purchase, it tells me to contact iTunes support to complete the transaction. I can purchase new apps normally without issue, and I have all restrictions lifted on in app purchases. I'm not sure what to do at this point. I've sent iTunes support an email but am still waiting for a response

This seems to be an ongoing issue with no resolution or information from apple. Several game sites have posted that they are experiencing problems with many users.
I have raised a few support requests, received my email to say they will get back to me in 24 hours, but the cases are always closed with no response.
When I look up the case number it's always closed, and nobody ever gets back to me.
I have never had a moments trouble with the google app store, but have been battling with apple for a while. I am not really sure where to turn to solve this. I have a decent balance in the account in vouchers so it should be easy to complete the transactions.

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Cannot complete an in-app purchase

This is my first IPad. I downloaded the Wildlife Photographic app from the Itunes Newsstand. I was able to make an in-app purchase of a two-month subscription with no problems. Later in the day ( and also this morning) I tried to purchase another issue of the magazine offered in the app. The purchase could not be completed and the message said to contact itunes support. This has happened 3 times now. Is there a solution to this type of problem? Thanks to all.

If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT201485 When I try to complete an in app purchase a message pops up saying: YOUR PURCHASE CANNOT BE COMPLETED.. I close that and another message pops up saying: CANNOT CONNECT TO THE ITUNES STORE... I am connected to the Internet, can anyone figure this

When I try to complete an in app purchase a message pops up saying: YOUR PURCHASE CANNOT BE COMPLETED.. I close that and another message pops up saying: CANNOT CONNECT TO THE ITUNES STORE... I am connected to the Internet, can anyone figure this out?

Hello,
Brother please follow these steps
1) SignOut from Your apple itunes account
2) Again Sign In Your iTunes Account
And you can turn off your wifi/internet from your iphone and again turn it on
Kind Regards
AmirKhalid (AKQ)

HT4009 I cannot make an in-app purchase in War of Clans. Trying to purchase gems, and keep getting the message that I "cannot connect to the ITunes store." I have followed the help message in the "settings" area repeatedly. I can connect to store other

I cannot make an in-app purchase of gems in War of Clans. I keep getting the message that I "cannot connect to ITunes store." I have followed the help message in the in-game settings a number of times, to no avail. I can connect to the Store in every other area of my IPad. Suggestions please? Thanks!

Kaitlyn255 wrote:
I've been trying to complete an in-app purchase within the game "Nemo's Reef"
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I can't completed my in-app purchasing

I can not completed my in-app purchasing, but I can buy a new app with my account.
Every time I want to make an in-app purchasing, it turns out:
"Your purchase could not be completed. For assistance, contact iTunes Support at
www.apple.com/support/iTunes/ww.
How can I fix this?

That's a tricky one... this is a pure guess, but I suppose as a long shot you could try contacting Tunes Support at http://www.apple.com/support/iTunes/ww

Cannot buy using in-app purchase. support ....

Cannot buy using in-app purchase. it always says contact itunes support .... this is the second time that i face this problem ... please fix and i hope it doesn't happen again

You need to do as requested and Contact iTunes Support...
Use this Link > Apple Support iTunes Store Contact

HT3702 Yes you placed a hold but then when I went to complete an in app purchase it says I can't. I have no restrictions on this **** thing and never had this problem.. Why won't your iTunes communicate with my games so I can purchase stuff.

Yes you placed a hold but then when I went to complete an in app purchase it says I can't. I have no restrictions on this **** thing and never had this problem.. Why won't your iTunes communicate with my games so I can purchase stuff. I have an iPad mini just trying to play a **** game.

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
If you are getting an error message then what is the full text of it ?
The temporary store holding charge is standard, it should disappear within a few days or so.

TS3988 I am unable to complete an in-app purchase in clash of clans.

I am unable to complete an in-app purchase in clash of clans. Any suggestions as to why?

Make sure In-App Purchases isn't turned off in Settings>General>Restrictions.

HT204266 I cannot buy the in-app purchases in "clash of clans". No clue from iTune store support.

I cannot buy the in-app purchases of "clash of clans" after the recent update of version.

Contact Support
http://www.apple.com/support/itunes/contact/

HT204396 How can I turn on in-app purchase on on iPad?

How can I turn on in-app purchase on on iPad? When I to the restriction and I enable the restrictions, but I cannot slide "In-App Purchases" to the right. What can I do? Thank you.

When I do it, a msg pops out and shows "your apple ID isn/t enabled iTunes." I cannot slide iTues and in-app purchase from the general restriction. Any other suggestions? Thx.

We get error messages when trying to download in-app purchases on the iPad using an iTunes card.This worked on other ipads. Just not this particular one.

We get an error message when trying to download in-app purchases on the iPad using an iTunes card. This worked on other ipads. Just not this particular one.
We have tried deleting and re-installing the apps and attempting the in-app purchase again. Still get error messages. Any suggestions?

hello Mac.INXS, please [[Clear the cache - Delete temporary Internet files to fix common website issues|clear the cache]] & [[Delete cookies to remove the information websites have stored on your computer|cookies from mozilla.org]] and then try logging into AMO again.

HT4009 I'm trying to make and in-app purchase on my ipad on which there is £14 credit (gift crd redeemed) however it's asking that because I have signed in from another device I need to verify my payment info, which I do but it declines? And I have funds

I'm trying to make and in-app purchase on my ipad on which there is £14 credit (gift crd redeemed) however it's asking that because I have signed in from another device I need to verify my payment info, which I do but it declines? And I have funds?
I've even tried another card and get the same. Confused. Any advice?

You have a Puerto Rico address on your account ? From a quick search I've found one site from somebody in Puerto Rico that includes a screenshot for an app receipt showing tax of 7 cents added to a 99 cent purchase. Are you able to view the purchase history on the account that you've been using, and see what prices show on them (e.g. if the store's listed price or price plus tax) : Store > View Account menu option on a computer's iTunes, then 'see all' link next to the Purchase History section.

HT5552 Why can't I make an in app purchase on my ipad. I'm trying to buy something for 49.99 and I have 50.00 on my account from a gift card I just bought.

Why can't I make an in app purchase on my ipad. I'm trying to buy something for 49.99 and I have 50.00 on my account from a gift card I just bought.

As RG says, if you're in the US, you haven't allowed for the sales taxes charged by your city and state. You'll need to buy something less expensive, add a credit card, or redeem an additional iTunes card.
Regards.

HT4009 I can't complete an in app purchase. It tells me to contact iTunes support or try later. What does this mean?

I am trying to purchase gems in the game Dragonvale. When I complete the purchase there is an error that I can notco Pete the in app purchase. I need to contact iTunes support or try later. Any ideas?

It means exactly what it says.
You can either try again later to see if it works or you can contact itunes support.

HT4009 Cannot make an in app purchase

I am unable to make an in app purchase for an called "Game of War." I've even tried using several different Apple ID's but it still hasn't worked. It gives me the message "unable to make pirchase go too www.appole.com/support/iTunes/ww/. for more assistance. Anyone encounter this before? If so how do I solve it

We are fellow users here on these forums, we won't know why you are getting the message to contact Support - if you haven't done so then you will need to do as the message tells you :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption

I cannot complete an in app purchase on my iPad.

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