I cannot configure pop account in mail, says it is offline. What to do?

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Configure POP account in Mail 6.0

When trying to do this I cannot manage to receive emails, but I can send. If configuring it as IMAP it works fine, but I prefer having it as POP. It says check username and password, sure they are correct. It was not a problem with previous versions of Mail. Any hint?
Thanks!

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Two pop accounts in mail

hello all,
i want to set up 2 diff pop accounts in mail. they both have diff smtp addresses and im not sure how to do it.
thanks
wayne

Hello Wayne.
Does each account having a different SMTP server mean each account is with a different provider?
Who is the email account provider for each account?

Cannot activate new account in Mail, random misfuncioning. Reinstall Mail?

I am not able to activate a new POP account in Mail (I already have 1 POP and 1 .Mac active accounts). Other Mac with identical software has no problem at all....!
Maybe too many emails, or just the Mail software is corrupted.
Do I need to reinstall Mail? How to do it without loosing precious emails in memory?
Thanks
iBook G4 Mac OS X (10.4.8)

I wouldn't reinstall Mail just yet.
I'm having the same problem at work. I'm starting to suspect it is an issue with 10.4.8.
Up until yesterday I could start new accounts, but they couldn't receive mail. Today I can't install a new account at all.
I can set up Exchange accounts, however, through Mail.
What exactly happens when you try to activate the POP account.

I cannot get my pop account e-mail to work

I cannot get my pop account to work at all on my I-phone 4s.
I have an I-Pod touch, with the same settings this works fine?

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Cannot configure hotmail account as an exchange

Althoug hotmail accounts work fine on my iphone and ipad, I still cannot configure it on my mac in the same way. In other words, I cannot see my folders and if I delete an email on my mac, it doesn't get deleted from my hotmail inbox.
help please

Yes you can. Settings>>>Mail>>>Add Account>>>Microsoft Exchange---Email (your hotmail address) Domain (ignore) Username (your hotmail address), Password (your hotmail password) Description (what you want to call the mail account)>>>Next---Server (m.hotmail.com)>>>Next----Choose what you want to sync>>>Save.

Cannot connect Exchange account to mail app in Mavericks

Hi all,
I recently bought a new macbook air 13" and am trying to set up my email. I have a university email account with microsoft outlook/exchange which I used exclusively through the Office 365 web portal in a web browser for the past 3 years since I could not get it to sync with outlook on my old PC either. Now I am trying to connect that Outlook account to the Mail app on my new macbook and am getting nowhere.
I input my email address and password - not recognized, even though it works perfectly on my iphone. The server is also not recognized. I get the error message "internet accounts couldnt log in to the exchange server autodiscover-s.outlook.com". I tried adding an "other" account in mail as well using the appropriate incoming and outgoing server addresses for office 365; no dice. Password is incorrect, outlook server is offline, etc etc etc.
I was wondering if anyone knows how to get my account to connect in mail. I know this has been a common problem but I was not able to find an exact solution. Please forgive any of my ignorance as this is my first Mac computer.

Peter: this is exactly what I have been doing, nothing is working. Still giving me an error that my password is wrong and it cannot reach the server.
Linc: I tried this and was able to force it through setup. When I connected to the internet, it gave me an error saying my password was wrong.
The password I am using is the one that goes along with my university email address that I use to login to the outlook web app along with my school .edu email address. Should I be using a different password for this exchange account?

Can't setup Hotmail Pop account in mail app

New macbook
All updates
Gmail works in mail app fine
hotmail account created 2007
Problem; i can't add a hotmail account.
It says it can't verify the user/pass. I have tried to delete and re-add but it doesn't work.
Could any genius troubleshoot this one?
I literally, add a new account
user is the email
pass is the password for the webmail version
setup for pop
won't go past this screen

I'm having the same problem. I bought my first mac and the Apple Mail successfully set up my gmail account and I was able to manually set up a separate IMAP account in Apple Mail. But when Apple Mail set up my hotmail account, it told me that the user/password aren't verified and won't work. Sure enough, the hotmail account always shows as offline, and when I try to take all accounts online, I am prompted for my hotmail password, which is then rejected. I am able to access my hotmail account via Safari using the same user/password, so I know the user name and password are correct. And I checked the POP server, port and ssl settings in the non-working hotmail account that Apple Mail set up, and they are the same ones recommended by hotmail. I tried your suggestion of setting up a new user on my mac and trying to set up the hotmail account in that new user's Mail account, and I had the exact same problem. Help!

Cannot check pop account in Yosemite

Testing beta version and cannot retrieve mail from my pop account. any suggestions

Check your iPhoto's Accounts preference pane to see if that account is listed there. If so delete it. Also delete if from Mail's Accounts preference pane. Then try again from the System/Accounts preference pane.

Preferences pop account MAC mail, imac intel core duo, 10.4.4 tiger

just installed pop account in MAC mail and need to make changes to account info. cannot find under "Mail" in "Preferences" "account", only composing box comes up. where can I find the account info to make changes to port

Sounds like you have the Mail.app Preferences toolbar closed on Composing.
Go to Mail > Preferences and at the top right corner of the Preferences window is a clear pill shaped button.
Selecting this button opens/closes the complete Preferences toolbar and the same when this button is available with any open application window.

Help needed to set up a POP account for mail on iPhone5

My iPhone 4 email account works fine set up as POP.
On the 5 I can only set up a mail account as LMAP.
Any way to set up a POP account (bellsouth.net email)?

If it's defaulting to IMAP but you want to use POP, this user tip might fix things for you: https://discussions.apple.com/docs/DOC-4294.

Successfully delete a POP account in Mail

Hello folks. I want to delete a POP account without deleting all its contents... and have come up with a cunning plan. Please advise if this will work.
I have two POP accounts called OLD and NEW. I wish to delete the OLD account and keep the NEW.
1. Move all inbox contents of OLD into inbox of NEW. OLD inbox is now empty.
2. Move all drafts contents of OLD into inbox of NEW. OLD drafts is now empty.
3. SENT is a single inbox, labelled LOCAL. Leave this as is.
4. In MAIL>PREFERENCES>ACCOUNTS, Delete OLD inbox.
Will this work - i.e. will that delete the OLD inbox whilst leaving the contents of NEW intact? My fear is that messages are somehow tagged and the deleting process will destroy messages that were PREVIOUSLY in OLD.
Any thoughts on this would be much appreciated. Thanks .

Sure, I understand.
You can move mail either to your POP Inbox (in which case, Mail will actually try to send those messages back through the mail server - I believe it will try to use the OLD SMTP server, so if that's defunct, it might not work).
Or you can move the messages to a local mailbox. Since you've already downloaded them, they're technically stored locally, but moving them to a local mailbox will keep them safe from POP deletion.
Note: if you have a lot of messages (thousands), I would recommend using right-click and Copy To, rather than drag-and-drop (which moves), especially if you're sending them back out to the NEW account. If the process fails, a copy is easier to recover from.
Either way, once they're safely copied out of OLD, you can delete that account.
Matt

Problems with POP account on Mail

My POP account set up on Mail has suddenly stopped receiving / sending emails. All account settings have been double checked and I have a good internet connection. I'm running 10.6 on an iMac - hope someone can help. Thanks

Try Mail's menu option Window > Connection Doctor to see if that shows you anything that explains the problem.
By the way, if you click on "Your Stuff" (toward the upper-right part of this window), then click on "Profile", in the section of "My Products" you can enter your hardware and software details so that you don't keep having to type them each time.

Corrupted POP account crashing Mail in Leopard

Hello all. After a full day of triage yesterday, I found that a single POP account is crashing the Mail app every time it tries to retrieve new mail. None of the other POP or IMAP accounts have any trouble sending or receiving when tested separately.
I had current backups for everything, so now I'm looking for guidance to repair / replace the damaged POP account.
If I delete that account or simply trash that mbox, is there a way to re-import that mbox from the backup copy? Will it fix the problem, or is it likely that either there's a corrupted message in the existing, downloaded mail OR a corrupted message on the server that's causing the problem?
Also, If I delete the offending POP account, which contains thousands of archival emails, will importing from the backup mean I have to wade through years of old email again? Now the messages are distributed across their respective projects in sub-folders. I'd prefer to have the archival material stay where it is.
As you may be able to tell, I'm trying to fix this with a surgical strike. I've had no trouble with Mail until yesterday, so I'm hoping to fix the problem with this one account and not waste another entire day.
Thanks for any pointers on this one,
Tim

"Very early in this topic I explain how to remove the old account folder, and then Import its mailboxes (after renaming a bit) to be On My Mailboxes accessible in the Sidebar. Once that is done, you can Move those messages back to any current account mailbox, such as Inbox or Sent. Was there something you did not understand about doing that?"
Unfortunately, I spent most of yesterday doing just that. I ended up not having all my email transfer - in some cases in was as few as 99 out of a 1,000 messages. The process seems imperfect, and it took a mixture of importing and re-importing mboxes and OS X Mail options in sequence to actually coax all the existing mail back.
"I suspect that the proper way to have proceeded was purging the com.apple.mail.plist all along. I can assure you from much experience that there are numerous instances where that is the real solution to such crashes, but you were reluctant to do that. I still would advise doing that, since corruption in any area we have discussed could result in a corruption of that plist file, and purging is often the only solution. Your test result with a New User Account is also an indicator of needing to purge and freshen the com.apple.mail.plist file."
My reluctance stems from prior nightmares trying to retrieve archival and current email after rebuilding com.apple.mail.plist files in earlier versions of Mail. My experience yesterday solidified that fear. If Apple had some retrieval / rebuild utility that matched the current numbers of messages from any given account (including draft, sent, inbox, etc.) and then came up with the same numbers of re-imported messages on the other end, I'd have a lot more confidence in the process. Instead, I went from 1,024 existing messages to 623 after re-creating the account.
Believe me, I'm very appreciative of your attention, but wiping out years worth of messages with very little expectation of ever getting the full complement back is daunting. I'm going to re-investigate Mail Steward and (one hopes) find a more stable way to archive important email outside the Mail app structure.
For now, I'll take your advice about dragging all the existing messages from the POP account and dragging them to their respective places in the new IMAP account. (I asked my most recent question because I've read elsewhere that dragging files from POP to IMAP accounts often results in incomplete transfers.)
I apologize if it seems I'm ungrateful and unwilling to take good advice. I've had more problems with Leopard than the past two iterations of OS X combined, and I'm annoyed by having to waste three full days trying to fix this 10.5.2 gremlin.
Thanks again,
Tim

I can't delete my comast pop account from mail

I've deleted the account from mail and don't see it anywhere, but i repeatedly get asked by mail to enter my username and password. I've looked in preferences in both mail and system preferences but don't see the account. The account no longer exists with comcast because we switched to another service. Any suggestions?

Delete you iCloud account and then recreate.

I cannot configure pop account in mail, says it is offline. What to do?

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