I cannot connect any Apple device to my business network. iPhone or iPad

Several employees and the owner of the company have iPhones and iPads but not one single person can connect any of them to my Wi-Fi network. All Android devices and all laptops (we do not have any Macs) can connect just fine. What are we doing wrong??

What do you mean by "what kind of wifi?"
I have a Cisco 1710 router
Its an open network so no wep/wpa.
how do I find out if I am using Mac Filtering?
Yes I do broadcast the SSID and the devices pick it up just fine but when I try to join it simply says "unable to connect to west101."
Unfortunately I am totally illiterate when it comes to networking. I work for a small company with 4 branches and about 30 employees. We have extremely poor IT support that is bundled into a licensing agreement with our software provider. We cannot afford outside IT help and they fired the guy who did have some IT knowledge. Now I am the "IT liasion" (hahahahaha what a joke). Should I start by reading "Networking for Dummies" or do you know of a better book/website to start with?

Similar Messages

After update iTunes to the version 11.2.2(3) on MacBook Pro I cannot connect any apple device. iTunes is "hanging". do U have the same problems?

after updat iTunes to the 11.2.2(3) ver I cannot connect any device iTunes after connect device (iPad3, IP5S) is hanging.. and I have to force iTunes to close. do U have the same problems?

Hey there Michal115,
It sounds like you are unable to connect your iOS devices without it becoming unresponsive. That would frustrate me too. I would use the following article about that very issue to help you resolve that:
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/ts3219
Start with these 3 steps to make sure the other devices are up to date as well, and there is additional troubleshooting to be done in the article if needed:
Install any available software updates for your computer.
For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions.
For Windows: Refer to the documentation for your computer for instructions on using Windows Update to update your computer.
Update iTunes to the latest version.
For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions. You can also download iTunes from the Apple website.
For Windows: Use Apple Software Update, or download iTunes from the Apple website.
Test with automatic syncing disabled.
For Mac OS X: Click the iTunes menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
For Windows: Click the Edit menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
Reconnect your device and test to see if the issue still occurs. If your device is recognized successfully, you may be able to isolate which type of data is causing the issue. Do this by deselecting all syncing options under each of the syncing tabs and then sync. After that, re-enable your sync options one at a time until the issue returns.
Note: If the issue only occurs when syncing data from the Info tab is enabled (For example: Contact, Calendar, Mail account or Bookmark syncing), reset the Sync History (for Mac OS X instructions see this article, for Windows see this article).
Thank you for using Apple Support Communities.
All the very best,
Sterling

ITunes freezes when connecting any Apple device

Hi,
This topic is far from being new, and still today remains unsolved. I have an iMac 2011 version with the latest version from Mavericks; moreover I my iTunes is up-to-date too (11.4 if I do remember well).
Anytime I connect a device (iPad, iPod, iPad mini, iPhone) to the iMac it hangs with the loading ball and nothing happens, namely I have to force iTunes to close it.
I have checked tons of posts in the support Forum and followed all the steps accordingly, and still no solution.
Apple doesn't seem to care so much about it, I am starting to be really fed up and my trust in this brand is almost innexistant now.
I hope anyone has found a solution to this problem which lasts now for months. If needed I can submit a crash report (like the thousands I have sent to Apple support and they have surely used to clean their ***** with).
Any suggestion of what it could be?
Thx

Hi there,
Thousands of apologies for my ultra late reply. I haven't taken this issue over anymore until Today. I thought that perhaps the latest iTunes' updates might solve this issue... tough luck, the problem persists and I have almost lost any hope of getting it solved. It is extremely sad that having an iMac and iPhone, iPad, iPod... I have to synch my music using my Windows laptop... Here I go with my log... Don't see any other possibility of having this issue solved than your help:
1/2/15 15:42:16,831 SyncServer[1963]: [0x7f9d09d07930] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 612374466560 bytes free in correo.
1/2/15 15:42:16,832 com.apple.xpc.launchd[1]: (com.apple.syncservices.SyncServer[1963]) Service exited with abnormal code: 1
1/2/15 15:42:16,954 AppleMobileDeviceHelper[1732]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:42:17,110 com.apple.xpc.launchd[1]: (com.apple.syncservices.SyncServer) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
1/2/15 15:42:17,523 AppleMobileDeviceHelper[1575]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:42:18,018 AppleMobileDeviceHelper[1689]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:42:18,077 AppleMobileDeviceHelper[1637]: [0x100410170] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:42:23,164 iTunes[1964]: Entered:_AMMuxedVersion2DeviceConnected, mux-device:3
1/2/15 15:42:23,167 iTunes[1964]: tid:1903 - unable to query device capabilities
1/2/15 15:42:23,413 storedownloadd[434]: DownloadServiceDelegate: Accepting new connection <NSXPCConnection: 0x7faac970b060> connection from pid 1964 with interface <DownloadServiceInterface: 0x7faac970ae90> (PID 1964)
1/2/15 15:42:23,923 com.apple.usbmuxd[56]: LOCKDOWN_V2_BONJOUR_SERVICE_NAME is _apple-mobdev2._tcp,957f07fc
1/2/15 15:42:23,986 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
1/2/15 15:42:25,543 com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.pid.MediaLibraryService.1968) Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/Frameworks/MediaLibrary.framework/Versions/A/XPCServices/com.ap ple.MediaLibraryService.xpc
1/2/15 15:42:25,544 com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.pid.MediaLibraryService.1968) Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/Frameworks/MediaLibrary.framework/Versions/A/XPCServices/com.ap ple.MediaLibraryService.xpc
1/2/15 15:42:25,615 com.apple.MediaLibraryService[1968]: Preflight for plugin com.apple.ILPhotosPlugin failed, so it will not load. Error Domain=NSCocoaErrorDomain Code=3587 "The bundle “iLMBPhotosPlugin” couldn’t be loaded because it is damaged or missing necessary resources." (dlopen_preflight(/Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBPhotosPlugin.ilmbplugin/Contents/MacOS/i LMBPhotosPlugin): Library not loaded: /System/Library/PrivateFrameworks/PhotoLibraryPrivate.framework/Versions/A/Phot oLibraryPrivate
Referenced from: /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBPhotosPlugin.ilmbplugin/Contents/MacOS/i LMBPhotosPlugin
Reason: image not found) UserInfo=0x7fc82ae40130 {NSLocalizedFailureReason=The bundle is damaged or missing necessary resources., NSLocalizedRecoverySuggestion=Try reinstalling the bundle., NSFilePath=/Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBPhotosPlugin.ilmbplugin/Contents/MacOS/i LMBPhotosPlugin, NSDebugDescription=dlopen_preflight(/Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBPhotosPlugin.ilmbplugin/Contents/MacOS/i LMBPhotosPlugin): Library not loaded: /System/Library/PrivateFrameworks/PhotoLibraryPrivate.framework/Versions/A/Phot oLibraryPrivate
Referenced from: /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBPhotosPlugin.ilmbplugin/Contents/MacOS/i LMBPhotosPlugin
Reason: image not found, NSBundlePath=/Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBPhotosPlugin.ilmbplugin, NSLocalizedDescription=The bundle “iLMBPhotosPlugin” couldn’t be loaded because it is damaged or missing necessary resources.}
1/2/15 15:42:25,623 com.apple.SecurityServer[57]: Session 100035 created
1/2/15 15:42:27,131 SyncServer[1970]: [0x7fc083507930] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 612374208512 bytes free in correo.
1/2/15 15:42:27,132 com.apple.xpc.launchd[1]: (com.apple.syncservices.SyncServer[1970]) Service exited with abnormal code: 1
1/2/15 15:42:27,701 AppleMobileDeviceHelper[1575]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:42:27,765 AppleMobileDeviceHelper[1969]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:42:27,855 com.apple.xpc.launchd[1]: (com.apple.syncservices.SyncServer) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
1/2/15 15:42:28,195 AppleMobileDeviceHelper[1689]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:42:28,252 AppleMobileDeviceHelper[1637]: [0x100410170] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:42:28,373 AppleMobileDeviceHelper[1732]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:42:37,877 SyncServer[1972]: [0x7fe4a0d07930] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 612374196224 bytes free in correo.
1/2/15 15:42:37,878 com.apple.xpc.launchd[1]: (com.apple.syncservices.SyncServer[1972]) Service exited with abnormal code: 1
1/2/15 15:42:37,886 AppleMobileDeviceHelper[1575]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:42:37,952 AppleMobileDeviceHelper[1969]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:42:38,039 com.apple.xpc.launchd[1]: (com.apple.syncservices.SyncServer) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
1/2/15 15:42:38,373 AppleMobileDeviceHelper[1689]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:42:38,432 AppleMobileDeviceHelper[1637]: [0x100410170] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:42:38,549 AppleMobileDeviceHelper[1732]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:42:48,059 SyncServer[1973]: [0x7f8cd2e07430] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 612374188032 bytes free in correo.
1/2/15 15:42:48,060 com.apple.xpc.launchd[1]: (com.apple.syncservices.SyncServer[1973]) Service exited with abnormal code: 1
1/2/15 15:42:48,066 AppleMobileDeviceHelper[1575]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:42:48,132 AppleMobileDeviceHelper[1969]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:42:48,222 com.apple.xpc.launchd[1]: (com.apple.syncservices.SyncServer) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
1/2/15 15:42:48,560 AppleMobileDeviceHelper[1689]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:42:48,608 AppleMobileDeviceHelper[1637]: [0x100410170] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:42:48,725 AppleMobileDeviceHelper[1732]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:42:58,244 SyncServer[1974]: [0x7fa4e9507930] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 612374110208 bytes free in correo.
1/2/15 15:42:58,244 com.apple.xpc.launchd[1]: (com.apple.syncservices.SyncServer[1974]) Service exited with abnormal code: 1
1/2/15 15:42:58,307 AppleMobileDeviceHelper[1969]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:42:58,461 com.apple.xpc.launchd[1]: (com.apple.syncservices.SyncServer) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
1/2/15 15:42:58,740 AppleMobileDeviceHelper[1689]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:42:58,793 AppleMobileDeviceHelper[1637]: [0x100410170] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:42:58,903 AppleMobileDeviceHelper[1732]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:42:59,494 AppleMobileDeviceHelper[1575]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:43:08,479 SyncServer[1975]: [0x7ffe71507930] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 612374110208 bytes free in correo.
1/2/15 15:43:08,480 com.apple.xpc.launchd[1]: (com.apple.syncservices.SyncServer[1975]) Service exited with abnormal code: 1
1/2/15 15:43:08,482 AppleMobileDeviceHelper[1969]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:43:08,635 com.apple.xpc.launchd[1]: (com.apple.syncservices.SyncServer) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
1/2/15 15:43:08,917 AppleMobileDeviceHelper[1689]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:43:08,968 AppleMobileDeviceHelper[1637]: [0x100410170] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:43:09,090 AppleMobileDeviceHelper[1732]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:43:09,662 AppleMobileDeviceHelper[1575]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:43:18,658 SyncServer[1976]: [0x7f8923507650] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 612374102016 bytes free in correo.
1/2/15 15:43:18,658 com.apple.xpc.launchd[1]: (com.apple.syncservices.SyncServer[1976]) Service exited with abnormal code: 1
1/2/15 15:43:19,091 AppleMobileDeviceHelper[1689]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:43:19,151 AppleMobileDeviceHelper[1637]: [0x100410170] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:43:19,243 com.apple.xpc.launchd[1]: (com.apple.syncservices.SyncServer) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
1/2/15 15:43:19,270 AppleMobileDeviceHelper[1732]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:43:19,831 AppleMobileDeviceHelper[1575]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:43:19,905 AppleMobileDeviceHelper[1969]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:43:27,721 com.apple.xpc.launchd[1]: assertion failed: 14C109: launchd + 160074 [A205063E-A036-3409-A251-C95F96607511]: 0xe
1/2/15 15:43:28,630 com.apple.xpc.launchd[1]: assertion failed: 14C109: launchd + 160074 [A205063E-A036-3409-A251-C95F96607511]: 0xe
1/2/15 15:43:28,901 WindowServer[101]: CGXGetConnectionProperty: Invalid connection 160199
1/2/15 15:43:28,901 WindowServer[101]: CGXGetConnectionProperty: Invalid connection 160199
1/2/15 15:43:28,901 WindowServer[101]: CGXGetConnectionProperty: Invalid connection 160199
1/2/15 15:43:28,901 WindowServer[101]: CGXGetConnectionProperty: Invalid connection 160199
1/2/15 15:43:28,901 WindowServer[101]: CGXGetConnectionProperty: Invalid connection 160199
1/2/15 15:43:28,911 com.apple.xpc.launchd[1]: (com.apple.iTunes.6564[1964]) Service exited due to signal: Terminated: 15
1/2/15 15:43:28,911 CoreServicesUIAgent[223]: unexpected message <OS_xpc_error: <error: 0x7fff79219c60> { count = 1, contents =
"XPCErrorDescription" => <string: 0x7fff79219f70> { length = 18, contents = "Connection invalid" }
}>
1/2/15 15:43:29,266 SyncServer[1980]: [0x7fc0a35079c0] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 612373987328 bytes free in correo.
1/2/15 15:43:29,267 com.apple.xpc.launchd[1]: (com.apple.syncservices.SyncServer[1980]) Service exited with abnormal code: 1
1/2/15 15:43:29,270 AppleMobileDeviceHelper[1689]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:43:29,331 AppleMobileDeviceHelper[1637]: [0x100410170] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:43:29,425 com.apple.xpc.launchd[1]: (com.apple.syncservices.SyncServer) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
1/2/15 15:43:29,448 AppleMobileDeviceHelper[1732]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:43:30,009 AppleMobileDeviceHelper[1575]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:43:30,071 AppleMobileDeviceHelper[1969]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:43:34,562 spindump[423]: Saved hang report for iTunes version 12.1 (12.1.0.50) to /Library/Logs/DiagnosticReports/iTunes_2015-02-01-154334_iMac-de-Jaime.hang
1/2/15 15:43:39,443 SyncServer[1981]: [0x7fde81507be0] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 612372959232 bytes free in correo.
1/2/15 15:43:39,444 com.apple.xpc.launchd[1]: (com.apple.syncservices.SyncServer[1981]) Service exited with abnormal code: 1
1/2/15 15:43:39,444 AppleMobileDeviceHelper[1689]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:43:39,504 AppleMobileDeviceHelper[1637]: [0x100410170] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:43:39,599 com.apple.xpc.launchd[1]: (com.apple.syncservices.SyncServer) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
1/2/15 15:43:39,621 AppleMobileDeviceHelper[1732]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:43:40,190 AppleMobileDeviceHelper[1575]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:43:40,249 AppleMobileDeviceHelper[1969]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:43:49,622 SyncServer[1982]: [0x7fdbe8d07830] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 612372938752 bytes free in correo.
1/2/15 15:43:49,623 com.apple.xpc.launchd[1]: (com.apple.syncservices.SyncServer[1982]) Service exited with abnormal code: 1
1/2/15 15:43:49,627 AppleMobileDeviceHelper[1689]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:43:49,683 AppleMobileDeviceHelper[1637]: [0x100410170] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:43:49,783 com.apple.xpc.launchd[1]: (com.apple.syncservices.SyncServer) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
1/2/15 15:43:49,796 AppleMobileDeviceHelper[1732]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:43:50,368 AppleMobileDeviceHelper[1575]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
1/2/15 15:43:50,433 AppleMobileDeviceHelper[1969]: [0x10031c7c0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died

I cannot connect any firewire device.

When I go to firewire on the profiler it returns "warning, unable to list Firewire devices." Any ideas?

OK,
It looks like you have one of the original Intel iMacs, an early 2006 model. What I first try to do is a SMC reset, please follow:
SMC RESET
Shut down the computer.
Unplug the computer's power cord and ALL peripherals.
Wait 15 seconds.
Attach the computers power cable.
Wait another 5 seconds and press the power button to turn on the computer.
PRAM RESET
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

DV6-701nr cannot connect any mobile device by USB

I have a Samsung Galaxy Note 4 and am experiencing a new issue: without having installed anything new on the laptop, I can no longer see my Note 4 as a USB mass storage device on the laptop. Thinking it may be the phone and not the laptop, I tried connecting a Motorola Moto X and nothing. The laptop does not recognize these devices at all.
That said, I CAN remove the microSD cards from the phones, place them in a USB adapter, and they show up just fine. Only when I use the cable to connect these devices directly does it fail to read. I have used multiple cables, so I really don't think all these cable are bad (or power only).
I have reinstalled the Samsung USB drivers, to no avail.
What can you suggest so that I can plug my phone in and move files back & forth, without having to remove the microSD card every time? Thanks!

Hi @WWWilkie
Thank you for your inquiry, I will do my best to assist you!
I understand that when you connect your phone it is not longer seen. Thinking it may be the phone you tried another phone but it too was not seen.
You have tried different cables and uninstalling and reinstalling the drivers for the phone. You can remove the SD card and insert it an USB adapter the notebook finds it.
If you connect your phone to a different computer, is it recognized?
When the phone is connected if you check disk management was there a drive letter assigned to the phone or maybe a drive letter conflict.
If a drive letter is not assign , please assign a driver letter. If there should be a driver letter conflict try changing the driver letter.
You could also try running MS Fix It to help overcome this difficulty?
If this has not helped you could try doing a restore back to when it was recognized properly.
HP Notebook PCs - Using Microsoft System Restore
Best of Luck!
Sparkles1
I work on behalf of HP
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Cannot connect to wifi after updating ios7 to both iPhone and iPad?

Can anyone help? Cannot cannot to wifi since updating new software ios7. On both my iPhone 5 and ipad

Can anyone help? Cannot cannot to wifi since updating new software ios7. On both my iPhone 5 and ipad

Cannot connect any of my Apple devices to iTunes.

Hi All
I cannot connect any of my Apple devices to iTunes. Initially after connecting the device I would receive an unable to sync error, but I have since reinstalled iTunes and when I connect either my iPhone (I have an iPhone 5 and an iPhone5s, both of which happily connected in the past) or iPad mini, iTunes does not even see the devices (the devices are listed under preferences).
My iOS is up to date on all devices and I have tried different USB ports and cables, but no difference.
I am running WIndows 8 with all updates to date. I have Vipre Security, but turning off the firewall makes no difference and I can see that all Apple connections are available and not blocked. I have checked Apple Mobile Device and stopped and started services
I haven't been able to connect for almost a month now, so would appreciate some help.
I have already contacted support and was given information on how to check my WifI connection - not particularly useful!
DJ

but I have since reinstalled iTunes
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

I cannot IM non Apple devices since iOS 8 download. Any suggestions?

I Cannot IM non Apple devices since iOS 8 download on my iphone 5 & my Reinaldo display iPad. Any suggestions?

hello you can not i message people with non apple devices but you can sms them make sure you have that turned on in settings then messages also make sure you have cellular connections on

When connecting my iphone 4 to itunes for the first time i get the following message "cannot connect to this device because Apple Mobile Service is not started" what does this mean and how do I solve it?

when connecting my iphone 4 to itunes for the first time i get the following message "cannot connect to this device because Apple Mobile Service is not started" what does this mean and how do I solve it?

I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

Why can I not connect any apple i pad to our e fibre. All other devices connect no problem

We are a tourism service provider and since we have upgraded to e fibre we are not able to connect any apple i pads to our WiFi.All othe devices connect no problem. What is the solution to this issue.

Hi carramore,
The best advice I can offer is to contact our support team on 1890 260 260 (telephone number and option 0) or use our webchat facility - http://www.eircom.net/about/contact/
They'll be able to help you with this, it will just be a settings change over.
Thanks
Tracey

Hi, My problem is I cannot connect my apple tv to my account, the user name and password are definitely correct, I upgraded the software, reset the device, but no chance. What should I do?

Hi, My problem is I cannot connect my apple tv to my account, the user name and password are definitely correct, I upgraded the software, reset the device, but no chance. What should I do?

Try this:
Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings (or for network connection issues 'reset network settings').
(no media or data will be deleted from the device, this will only take a minute).

Can I log in to iCloud without having any Apple devices?

I don't own any Apple devices. I am using Windows 8.1. I have iTunes 11.1.3.8 on my Windows HP laptop. I've subscribed to iMatch to store my iTunes songs on iCloud. When iTunes was automatically updated, iCloud 3.0 Control Panel was also installed on my Windows 8.1 computer. When I tried to sign in to iCloud I received this message:
"Cannot Sign Up. This Apple ID is valid but is not an iCloud Account."
I'm confused. I thought that I had an iCloud account throught my iMatch subscription.
Do I have to own an Apple device in order to log in to iCloud? How do I log in to iCloud? How do I set up an iCloud Account?
I tried to call Apple Support about this issue, but they asked for my Apple Serial Number, and I don't have one because I don't own an Apple device.
I hope someone can help me with this issue. Thanks in advance. Cheers!

You have to have an Apple device to create an iCloud account (not just subscribe to a service like iTiunes Match). You have to create your iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.5) or higher. After creating your account on one of these devices you will then be able to sign into the account on your PC.

"The BlackBerry Desktop Software cannot connect with this device." after repair

I download the Desktop Software for BlackBerry onto my Mac Book Pro for the first time.
After installing I connected my PlayBook. I get the message "The BlackBerry® Desktop Software cannot connect with this device."
The program suggested I repair the device software, so I did. After that I set it up and ran the updates.
When I plug it back in I get the exact same message.
What should I do next?
co-founder of Diaree | BB Dev for PictureThis

I also cannot connect to my two playbooks using desktop manager on mac.
One of the two playbooks is now shipped back to rim for repair (see here http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/5MP-Playbook-Camera-Blackscreen-Errors-Ha... The issue of desktop manager not being able to connect to the playbook started with this playbook when the repair I was prompted to to stopped 1/4 way into it. Multiple retries did not make any difference.
Since then, I have tried connecting my other (functioning) playbook to the same mac but when I plug in usb cable I get the same "cannot connect" errmsg and prompted to "repair". I am definitely NOT going to "repair" this one. So I uninstalled the desktop manager and reinstalled it to see if it makes a difference. Unfortunately it did not and I get the same "cannot connect" errmsg.
If anyone has any suggestion how this issue can be resolved that would be great. I think something is stuck on the mac and is not getting wiped out when desktop manager is uninstalled. Thanks.

Verizon Motorola E815 iSych error: 'cannot connect to the device'

Hello,
I have a Mac Mini running 10.4.3 and iSynch 2.1.1 with integrated bluetooth that won't synch with the Verizon Motorola E815 - other discussion threads I've read haven't had a specific remedy...
-phone has successfully paired to computer
-bluetooth connection is set to automatic
-phone appears within iSynch
Within iSynch, I click the Synch button:
1) progress bar appears stating 'Connecting'
2) phone makes a noise indicating connection is in progress and Bluetooth icon appears
3) after about 20 seconds, the synch fails with the following error:
Cannot connect to the device. Connection to device was closed. Device "Motorola Phone" synchronization failed
I've open the Bluetooth app within System Preferences and viewed the Motorola phone when I'm attempting to connect. It shows the following information (which I'm assuming means it's connected properly)
Paired: Yes
Configured: Yes
Favorite: Yes
Connected: Yes
Serial Port: Yes
Also note, when I navigate within the phone to:
top center button (dash with dashes under it): settings: connection: bluetooth link: handsfree: [look for devices] --- no devices are found.
Perhaps I'm just a newbie to the whole Bluetooth thing but I'm at a loss - any help is greatly appreciated.
Mac Mini Mac OS X (10.4.3)

Well, I just figured it out.
After pairing, the phone itself needs to be shut off and turned back on. Once I did this, the Bluetooth enabled at startup and iSynch transferred data without error.
Cheers
Doug

Cannot connect to the device anymore

I have been using the above device (HP Photosmart 5510 e-All-in-One Printer - B111a), for several months, to print, scan and copy. The printer is configured wirelessly and is used by 2 different PCs (a desktop running Windows 8 and a laptop running Windows 7). Today, don't know for what reason, we cannot connect to the device from either of the two machines. I've unsuccessfully tried to re-set the wireless connection twice, including by re-running the set-up program. The printer function itself DOES work, it’s the wireless connection that doesn’t, as written in a diagnostic report I printed after failing to set up the device again using the device’s menu: “Your HP printer is unable to connect to your wireless router ... caused by the settings on the router ... and suggesting to change the wireless router encryption setting to “WPA-AES” or “WPA-AES or TKIP” and run the Wireless Setup Wizard again” . message and the webpage times out. If I try to run the setup from the Photosmart software on the PC, I get a message “The server at 192.168.0.20 is taking too long to respond” and the connection never occurs. ALSO, I've received a couple of errors saying that if I installed the printer by IP address, I might need to update the IP address and to use the Update IP Address item in the Start menu entry for the printer. I don't think I used the IP Address method to install the printer in the first place and, at any rate, I don't know where to find the Start menu for the printer.
Is anybody able to help?
Thanks, Franco

Welcome back to the HP Community @Franco111 !
I hope to lend you a hand with the wireless connection issues you are currently have with your Photosmart 5510 and your network.
I would first suggest power cycling the network devices, in this order:
Turn off the printer and computer and unplug the router for 1 minute (do not press any buttons on the router).
Plug the router back in and wait another minute, next turn on the printer and computer.
Run the Print and Scan Doctor to see if the tool can detect the printer on your network now.
If you are still not connected, try scoping out and trying this guide: HP Photosmart 5510 e-All-in-One Printer Series - Unable to Connect to a Wireless Network When Using ...
When you print out the Wireless Network Test Report, you will see your IP address. Try accessing the Embedded Web Server (printers webpage), from your PC by typing in the IP address in to a web browser.
If you are still getting a message to check your router settings, here is what you are looking to check over:
Network name and password to have no spaces or punctuation.
If using WPA2 security, switch to WPA personal.
Dual broadcast Wireless b/g/n (printer may connect to g).
Turn Mac Filtering Off.
Firewall settings need to be at their default settings, or set to a lower security.
Multicasting "on".
Following ports need to be un-blocked:
Incoming (UDP) ports : 137, 138, 161, 427
Outgoing (TCP) ports : 137, 139, 427, 9100, 9220, 9500
Let me know the results so far and we will go from there!
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

I cannot connect any Apple device to my business network. iPhone or iPad

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