I cannot connect iTunes on ipad, it just states cancel or retry?

I cannot connect to iTunes on iPad just states not connected and states cancel or retry?

That suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

Similar Messages

  • ITunes cannot connect to my iPad because pairing record is missing.

    This is a one month old iPad that I just upgraded to ios 5 before I used it.  I don't know if the problem is in the upgrade. 
    When I did the upgrade, the message "iTunes cannot connect to the iPad because the pairing record is missing" came up. I figured I would call AppleCare in the morning.  Yesterday I hooked the iPad up to the computer and it paired fine with iTunes (at least it showed in the left column under devices) but did not show up in My Computer as being hooked into a USB port.  Now today it says that it can't pair with iTunes.  Any ideas of what I do before I make an appointment with the Genius desk?  I'm on the west coast and AppleCare hours are not compatible with my schedule.  Wish I would have known it wasn't 24/7 before I purchased it.

    This helped after all other fixes wouldnt
    delete "itunesDB" and "itunesCDB" using this program
    http://www.i-funbox.com/
    See this video http://youtu.be/ZwTtqinbogQ
    It works.

  • Hello please hepl me in my problem in apple id, i cannot connect to my ipad mini in itune store and app store because they find me a credit card but i dont have credit card. what can i do now? i need an answer for this problem. thank you

    hello please help me in my problem in apple id, i cannot connect to my ipad mini in itune store and app store because they find me a credit card but i dont have credit card. what can i do now? i need an answer for this problem. thank you

    I would suggest that you buy a visa or mastercard gift card and put a few dollars on it and use it to access the store.  Just add money to it before you want to buy something from the store and it will act like a normal credit card for you.

  • ITunes cannot connect with this iPad Error/iOS 5 problem

    It appears that ever since upgrading to iOS 5 and opting to sync my first gen iPad wirelessly, I have been receiving an error message each morning stating "iTunes cannot connect with this iPad..."
    The wireless sync capability works fine, I plug my iPad into the wall when I come home, and it starts pushing and pulling all the new apps that I've downloaded in the day.
    It appears that iTunes is will regularly try to connect with the iPad while it is charging. At some point during the evenings, either my iPad will be asleep or my iMac will be asleep. I think this is where the connection problem is arising.
    Does anyone know how to change iTunes' frequency of wireless sync to a device that it is wirelessly connected to? Ideally, I'd like it to only sync wirelessly once when I plug the iPad into the wall.

    See if this page helps : http://support.apple.com/kb/TS3221

  • Help! I cannot connect Itunes store after my ipad 1 use ios5! Does anyone have a similar problem?

    help! I cannot connect Itunes store after my ipad 1 use ios5! Does anyone have a similar problem?

    Same :(
    Do you have any problem with apps? I can download or update apps without problem. Also no problem with podcasts, but no music, no video or movie: cannot connect to iTunes Store :(

  • "Ipad cannot connect itunes store"

    My ipad2 cannot connect itunes store for about 1 week even signed out and reset network setting and also date and time setting,what should i do?

    Hi Mahshid1989!
    Here is an article for you about troubleshooting this issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • Cannot connect FaceTime from ipad 3 to ipad 3 . What's do I do

    Cannot connect FaceTime from ipad 3 to ipad 3 one of the iPads had ios3 update .the other not.

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Set Up Alert Sounds
    http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • Cannot connect iTunes store in my ipad2

    I have problem cannot connect iTunes store in my iPad..please help me.

    Close All Open Apps... Sign Out of your Account...  Perform a Reset... Try again...
    Reset
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • I cannot purchase game point it show cannot connected iTunes but is purchase app other no problem. What should I do

    I cannot purchase game point and other game it show popup cannot connected iTunes.
    but I purchase app and game other no problem
    What should I do.
    Thank you

    Hi Kidland,
    Welcome to the Support Communities!
    I'm sorry to hear you are having issues purchasing a game on your iPad.
    The first thing I would suggest is to log out of your iTunes Store account on your iPad.
    Then restart the device and log in again.
    Settings > iTunes & App Stores > Tap on your Apple ID account > tap Sign Out
    iOS: Changing the signed-in iTunes Store Apple ID account
    If the above did not resolve your issue, follow the troubleshooting steps in the article below.
    The link includes the complete details and screenshots, but I've highlighted a few points for you:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    - Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
    - Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
    - Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
    - Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
    - Try resetting (turning off and then on again) your Wi-Fi router
    - If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connectionsoriOS: Troubleshooting Wi-Fi networks and connections.
    I hope this information helps ....
    Have a great day!
    - Judy

  • My 4 Gen with IOS 4.2.1 cannot connect iTune and I want to upgrade IOS.

    My 4 Gen with IOS 4.2.1 cannot connect iTune and I want to upgrade IOS.
    Q1) What's wrong with my touch that iTunes cannot detect it? What should I do?
    Q2) Is there any method to upgrade IOS without connect to iTunes?

    Have you lokked here. Do not omit the Addition Information paragraph if you have OSX 10.6
    iOS: Device not recognized in iTunes for Mac OS X
    Does it charge?

  • HT4623 My IPad is locked and shows that Please connect iTunes since iPad has been stopped to be used. How should I unlock it?

    My iPad is locked and shows that Please connect iTunes since iPad has been stopped to be used. How to unlock it?

    Force iPad into Recovery Mode. Follow step 1 to 6 very closely.
    http://support.apple.com/kb/HT1808
    Note: You may have to repeat the above a few times.

  • Iam getting an error cannot connect itunes store

    i cant connect itunes in my iphone 4s..iam getting an error "cannot connect itunes store".i can able to use app store in my phone..iam using wifi connection..whats the problem with my phone..i disabled restrictions in settings..but still i cant access itunes store.

    Try this:
    Open up multitasking by pressing the home button twice.
    A band of apps should appear at the bottom.
    Then tap and hold the iTunes app. Close it with the red x and then reopen.

  • HT204074 Cannot access iTunes from iPad any longer? Not sure what happened?

    Cannot access iTunes from iPad...not sure what happen. Used to work fine

    You are right- they got to let us know that status or something. Here I am already to sit down and relax with a nice episode of Dexter and cannot access anything. it was fine this morning and now its annoying.

  • TS1368 cannot connect itune store after update ios 6

    cannot connect itune store after update ios 6

    Hello Dannard Lee,
    It sounds like you aren't able to connect to the iTunes Store, or update your device to iOS 8. I would use the troubleshooting from the following article to help troubleshoot the issue, and it seems to be they may be related to one another:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • Itunes on windows 7 cannot connect to the iPad update server

    I have downloaded my windows updates, installed the newest version of iTunes, my internet is fully opel; however, I am unable to connect to the iPad update server so that I can restore my iPad 1 that is giving me trouble. *Sighs* Please help :/

    Let's try the following document with that one.
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    (If the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK.)

Maybe you are looking for

  • How can I see my 2 ITunes account on my apple TV?

    Hello, I have two ITunes accounts (for some reason that I can't remember at one point it was modified) and I have purchases under my A account and purchases under my B account (both under the same credit card information and email, just different ID)

  • Structural Authorizations

    Hi, the client want to restrict access to 3 org units for 5 users when they access them thru t codes like PP01, PPOME etc. also i want to ask is, emp 1111 is in Org unit 333333 and pers area 4444. now client is having 2 requirements that is, 1) USER

  • Does SAP ME support any other 3rd party print sw's that Loftware or Adobe?

    Hi, does SAP ME support for example for Codesoft or Bartender or are Loftware and Adobe only 3rd party print softwares that are supported? Regards, - Jukka

  • Cannot change filename extensions any longer

    Hi, this morning I encountered a strange problem: In Finder, I cannot change the file name extensions any longer. When I hit enter and change e.g. Example.txt to Example.taskpapertheme, it will automatically be renamed to Example.taskpapertheme.txt a

  • Edge Animate file has become partially unresponsive.

    I've been working on a interactive infographic, nothing special just clickable elements to a URL. After a trial run in my website, I'm come back to find the file while in Edge Animation can not copy or paste an object or text. I can make a new object